Pennsylvania Prison Society
South Broad - Family Helpline
Answers questions about prisons and jails, including how to set up visits and calls, how to find reentry resources, and how to address medical concerns. Helps families to document concerns about facilities, which can result in the dispatch of a trained Prison Monitor.
230 South Broad Street, Suite 605
Philadelphia, PA 19102
Eligibility: Families and loved ones of individuals who are incarcerated in Pennsylvania.
Hours: Monday through Friday, 9:00am to 5:00pm
(215) 564-4775
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Phone/FAX Numbers
  • (215) 564-4775
  • (215) 564-1830 - Fax
Email Address: helpline@prisonsociety.org
Fee Amounts: Services provided free of charge.
Intake Procedure: Call or email.
Geographical Area: Serves all of Pennsylvania.
Helpful Tips: Typical response time is two (2) business days. Can often respond to email faster than voicemail during peak hours.
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Pennsylvania Prison Society
South Broad - Family Helpline
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