Email Address: healthcare@attorneygeneral.gov

Fee Amounts: None

Intake Procedure: Persons should always call their health plan member services department first and give it a chance to solve the problem, then call the Health Care Section. Click Here to submit a complaint online.

Geographical Area: Pennsylvania

Helpful Tips: Problems can involve a physician or other professional health services provider; durable medical equipment providers; hospitals, clinics and other health care facilities; prescription benefit managers and drug formularies; dental, prescription and other health-related discount benefit plans; laboratories; or health insurers.

If the problem is insurance-related, it is important that consumers call their insurance plan member services department first. If the issue cannot be resolved at this level, the consumer should file a formal appeal in accordance with the terms of the insurance plan. The health care section can help consumers in this effort, which is critical to preserve the right to appeal the health plan's decision.