Pennsylvania 211 East
PA 211
A comprehensive information and referral program. The primary service is assessment of caller needs, followed by sharing of information about and referrals to appropriate resources that will address client needs, questions and concerns. Maintains an extensive database of health and human services, including non-profit agencies and government programs.

Additional services include:
- Production of the Where to Call Guide, a quick reference booklet of Lancaster County resources.
- Website that showcases resources for each county served by PA 211 East
- Compilation of seasonal resources, i.e. holiday and utility programs
- Centralized intake for anyone experiencing homelessness in Lancaster County
Eligibility: Open to the public
Hours: Office: Monday through Friday, 8:30am to 5:00pm; Telephone: 24 Hours/7 Days
(855) 567-5341
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Phone/FAX Numbers
  • (855) 567-5341
  • (855) 567-5341 - Hotline/Toll-Free
Email Address: 211@uwlanc.org
Fee Amounts: For some publications and directories
Intake Procedure: Telephone, mail, email, walk-in
Geographical Area: Berks, Carbon, Lancaster, Lebanon, Lehigh, Northampton, Schuylkill
Additional Services Offered at this Agency:
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.

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