PPL Electric Utilities
Lancaster - Electric Service Provider
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Provides specialized customer assistance programs such as:
- Operation HELP: Pays electric bills for eligible customers. Low income PPL customers. OpHELP is administered by CAP.
- OnTrack: A special payment plan that offers reduced monthly payments, protection from shutoffs and debt forgiveness. For residential customers who are struggling to pay their bills. OnTrack is administered by CAP.
- Customer Assistance & Referral Evaluation Service (CARES): A personalized service for customers experiencing bill payment problems due to temporary hardship.
- Rebates and Savings Programs: Offers programs to help customers save energy.
Call 866-306-2479
- Refrigerator and Freezer Recycling
- Appliance Rebates
- Home energy surveys/energy analysis
Optional billing programs include:
- Budget billing which allows customers to pay about the same monthly amount all year long
- Automatic Bill Payment Plan offers customers the option of automatic deduction of the bill from a checking or
savings account on their monthly due date.
- Payment Date Extension Plan allows customer to extend the due date of the electric bill to coincide with their monthly pension/social security check.
- Double Notice Protection Plan enables customers to arrange for an individual or social service agency to receive a copy of all overdue or termination notices to alleviate problems.
PPL is regulated by the Public Utility Commission
651 Delp Road
Lancaster, PA 17601
Lancaster, PA 17601
Eligibility:
Hours:
Phone/FAX Numbers
- (800) 342-5775
Fee Amounts:
Intake Procedure:
Geographical Area:
Helpful Tips:
- OnTrack customers may be approved for Operation HELP on a case to case basis under extenuating hardship
- OnTrack customers may be approved for Operation HELP on a case to case basis under extenuating hardship
Additional Services Offered at this Agency:
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
PPL Electric Utilities
Lancaster - Electric Service Provider
Lancaster - Electric Service Provider
