Pennsylvania Public Utility Commission
Utility Assistance Programs
Assists with consumer complaints against PUC-regulated utility companies (including telephone complaints), utility bill payment plan negotiation, and utility disconnect programs. Offers electric, gas, and water service shutoff programs.
400 North Street
Harrisburg, PA 17120
Eligibility: Information on Income Requirements for Protected Customers
Family Size - Income at 300% of Federal Poverty Guidelines
1- $38,280
2- $51,720
3- $65,160
4- $78,600
5- $92,040
6- $105,480
7- $118,920
8- $132,360
For each additional family member: $13,440

Additional information on Federal Poverty Guidelines Please, click here.
OR cut and paste web site in your browser: https://aspe.hhs.gov/system/files/aspe-files/107166/2020-percentage-poverty-tool.pdf
Hours: Monday through Friday, 8:00am to 4:00pm
Phone/FAX Numbers
  • (800) 692-7380
Fee Amounts: Services free of charge
Intake Procedure: Call, visit website
Geographical Area: Pennsylvania
Facility/ADA Access: No information available
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Pennsylvania Public Utility Commission
Utility Assistance Programs
Exit IconPanic Button
Click here or hit the 'esc' key on your keyboard to leave this site fast.