United States Department of Veterans Affairs
Regional Office and Insurance Center
Processes claims for and administers VA benefits, including: disability compensation, pension, home loan guaranty, life insurance, education, vocational training for disabled veterans, burial allowance, and survivor's compensation, pension, education and referrals to other service providers. Provides information and assistance concerning benefits eligibility and application procedures. Makes referrals, when necessary, to other VA facilities, such as medical centers and national cemeteries.
5000 Wissahickon Avenue
Regional Office and Insurance Center
Philadelphia, PA 19144
Eligibility: Veterans and their spouses and dependents
Hours: Office Hours: Monday through Friday, 8:30am to 2:00pm
Benefits Phone Service: Monday through Friday, 8:00am to 4:30pm
Insurance Phone Service: Monday through Friday, 8:30am to 6:00pm, 24 hr Automated response
(800) 827-1000
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Phone/FAX Numbers
  • (800) 827-1000
  • (215) 381-3589 - Fax
Fee Amounts: Services free of charge
Intake Procedure: By appointment only; schedule an in-person or virtual appointment on the website or by telephone.
Intake Requirements: VA File # if assigned; military papers (DO-214) if initial contact and if available
Additional Services Offered at this Agency:
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United States Department of Veterans Affairs
Regional Office and Insurance Center
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