PECO Energy
Customer Assistance and Referral Evaluation Services (CARES)
Provides a referral and information service designed to assist special-needs, low-income customers who have a temporary personal or financial hardship that prevents the payment of the utility bill.
2301 Market Street, Floor 14
Philadelphia, PA 19103
Eligibility: Call to determine if your household qualifies.
Hours: Monday through Friday, 7:00am to 7:00pm
(800) 494-4000
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Phone/FAX Numbers
  • (800) 494-4000
Fee Amounts: Services free of charge
Intake Procedure: Call or visit the website for information.
Intake Requirements: Qualifying medical conditions may be eligible for special assistance. Call 888-480-1533 to have a medical certificate form faxed directly to your doctor, or download the PUC medical form from the website.
Geographical Area: Bucks, Chester, Delaware, Lancaster, Montgomery, Philadelphia, and York County
Additional Services Offered at this Agency:
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
PECO Energy
Customer Assistance and Referral Evaluation Services (CARES)
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