PECO Energy
Customer Assistance Program - Percentage of Income Payment Plan (CAP-PIPP)
Provides customers with an affordable, fixed, monthly PECO bill. Customers pay a percentage of their total household income as their monthly PECO bill. That percentage could change if the customer’s household income changes, or if the household reaches its annual maximum credit. For first-time CAP-PIPP enrollees, past-due balance may be forgiven.
2301 Market Street, Floor 14
Philadelphia, PA 19103
Eligibility: PECO customers; Total gross household income must be at or below 150% of the annual Federal Poverty Level (FPL); Cannot participate in PECO Budget Billing
Hours: Monday through Friday, 7:00am to 7:00pm
Website available 24/7
(800) 494-4000
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Phone/FAX Numbers
  • (800) 494-4000
Email Address: PECOCAP@exeloncorp.com
Fee Amounts: No program enrollment fee
Intake Procedure: Go to the website to apply online or to download, fill out, and submit an application by email, fax, or regular mail. Visit the website for complete details.
Intake Requirements: PECO account's address and phone number; Full name and birthdate of each household member; Proof of income for past 30 days or past 12 months for each household member or a No-Income Form if applicable; see website for details
Geographical Area: Bucks, Chester, Delaware, Lancaster, Montgomery, Philadelphia, and York County
Helpful Tips: If your household is identified as a high energy user, must participate in the Low-Income Usage Reduction Program (LIURP).
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
PECO Energy
Customer Assistance Program - Percentage of Income Payment Plan (CAP-PIPP)
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