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AARP
AARP - National Office
A national non-profit, non-partisan organization dedicated to helping older Americans achieve independent lives filled with dignity and purpose. Services offered to members include: - Publications such as Modern Maturity and the AARP Bulletin - Legislative advocacy - Educational resources - Access to local chapter activities - 55 Alive/Mature Driving program (See own listing) - Legal counsel for the elderly - Grandparent Information Center provides information and resources to help grandparents cope with their surrogate parent roles
601 E Street, NW
Suite A1 200
Washington, DC 20049
Eligibility: Persons age 50 and over
Hours: Monday through Friday, 8:00am to 8:00pm
Active Aging
Active Aging - APPRISE State Health Insurance Counseling
Trained and Certified Volunteer Counselors are available by appointment to assist Medicare beneficiaries with their insurance questions and problems. Assistance available with Medicare, eligibility for Medicare, Medicaid/Medical Assistance, Medicare Supplemental Insurance, Medicare Advantage Plans, Low Income Subsidies for assistance with Medicare Prescription Drug Costs, Medicare Savings Program, PACE/PACENET (Pharmaceutical Assistance Contract for the Elderly), and Veterans benefits.
1034 Park Avenue
Meadville, PA 16335
Eligibility: Call or visit website for more information.
Hours: Call for appointment or more information.
Adams County Office for Aging
Adams County Office for Aging
NOTE: from March 18, 2020 through April 1, 2020 Due to covid-19 directives, this service is currently closed to the public. Delivery of meals to regular meals on wheels consumers is continuing. We will resume normal operations when directed to do so. Updated information will be posted to the PA2-1-1 website and social media platforms. Thank you for your patience and understanding. *** Connecting our older adult citizens with the community.
  • APPRISE - Medicare Counseling Program Free one-on-one or telephone assistance to older persons to help them understand Medicare eligibility and benefits, Medicare supplemental insurance, and prescription drug coverage.
    • Legal Assistance Offers limited legal help with issues facing older adults who meet income eligbility.
    • Senior Center Information For those 60yrs+, a center offers meals, social activities and a range of activities and wellness programming.
    • Transportation Assistance Rabbittransit has developed a program for those 60+ for specific program and those 65+ for other transportation needs. We can share more info when you call.
    • Tax Assistance Program This free service can address tax issues for most middle to low-income taxpayers age 60 and over.
  • 318 W Middle Street
    Gettysburg, PA 17325
    Eligibility: Adams county residents
    Hours: Monday through Friday from 8:00am to 4:30pm.
    Aging Services
    Aging Services - APPRISE Program
    Provides older adults with information and assistance in understanding their health insurance options; property tax and rent rebate; PACE
    1055 Oak Street
    Indiana, PA 15701
    Eligibility: Must be 60 or older.
    Hours: Weekdays, 8:30am to 4:30pm
    Allegheny Health Network
    Allegheny Health Network - Jefferson Hospital - Senior Services - Apprise Medical Insurance Program
    Has Info and referrals for local community, in home care for non-medical services, signup site for access transportation and port authority bus pass for disabled/elderly. Also provides Driving course.
    565 Coal Valley Road
    Jefferson Hospital Main Campus
    Jefferson Hills, PA 15025
    Eligibility: Must be eligible for Medicare
    Hours: Weekdays, 8:00am to 4:30pm
    Area Agency on Aging - Luzerne and Wyoming Counties
    Apprise Program - Area Agency on Aging Luzerne and Wyoming Counties
    A free health insurance counseling program designed to help older Pennsylvanians by answering questions and providing objective, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, and Long-Term Care Insurance.
    111 N Pennsylvania Boulevard
    Suite 100
    Wilkes-Barre, Pa 18704
    Eligibility: Medicare Recipients
    Hours: Mon-Fri 8:00am-4:00pm
    B/S/S/T Area Agency On Aging
    APPRISE-BSST Area Agency On Aging
    The APPRISE program is Pennsylvania's State Health Insurance Assistance Program for all Medicare beneficiaries. APPRISE helps a beneficiary understand and enroll in their Medicare and other health insurance benefits, explain and enroll in the Medicare prescription benefit, files appeals, assists with billing/claim issues, and apply for eligibility assistance program that may help lower Medicare costs.
    Sullivan County Court House
    245 Muncy Street, Suite 205
    Laporte, PA 18626
    Eligibility: Varies By Service
    Hours: Mon-Fri 8:00 am - 5:00 pm
    B/S/S/T Area Agency On Aging
    APPRISE-BSST Area Agency On Aging
    The APPRISE program is Pennsylvania's State Health Insurance Assistance Program for all Medicare beneficiaries. APPRISE helps a beneficiary understand and enroll in their Medicare and other health insurance benefits, explain and enroll in the Medicare prescription benefit, files appeals, assists with billing/claim issues, and apply for eligibility assistance program that may help lower Medicare costs.
    220 Main Street
    Unit 2
    Towanda, PA 18848
    Eligibility: Varies By Service
    Hours: Mon-Fri 8:00 am - 4:30 pm
    B/S/S/T Area Agency On Aging
    APPRISE-BSST Area Agency On Aging
    The APPRISE program is Pennsylvania's State Health Insurance Assistance Program for all Medicare beneficiaries. APPRISE helps a beneficiary understand and enroll in their Medicare and other health insurance benefits, explain and enroll in the Medicare prescription benefit, files appeals, assists with billing/claim issues, and apply for eligibility assistance program that may help lower Medicare costs.
    157 Spruce Street
    Montrose, PA 18801
    Eligibility: Varies By Service
    Hours: Mon-Fri 8:00 am - 5:00 pm
    Benefits Data Trust
    Benefits Data Trust - PACE Application Center
    Provides assistance over the phone for older and disabled Pennsylvanians to complete applications for PACE/PACENET.
    Eligibility: Older adults (60 years and up), residing in Pennsylvania.
    Hours: Mon - Fri 9:00 am - 5:00 pm
    Berks County Area Agency on Aging
    Berks County Area Agency on Aging - APPRISE
    Trained staff and volunteer health insurance counselors available to answer questions about Medicare, Medicaid, Long-Term Care Insurance and Medicare Supplemental Insurance
    633 Court Street
    Eighth Floor
    Reading, PA 19601
    Eligibility: 60 years and older
    Hours: Monday through Friday, 8:00am to 5:00pm, Emergency on call 24/7
    Berks Encore
    Medicare Counseling - Birdsboro
    Trained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)
    201 East Main Street
    Birdsboro, PA 19508
    Eligibility: Adults over the age of 50
    Hours: Monday through Friday, 8:00am to 3:00pm
    Berks Encore
    Medicare Counseling - Fleetwood
    Trained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)
    109 West Vine Street
    Fleetwood, PA 19522
    Eligibility: Adults over the age 50
    Hours: Monday through Friday, 8:00am to 3:00pm
    Berks Encore
    Medicare Counseling - Mifflin
    Trained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)
    30 Liberty Street
    Shillington, PA 19607
    Eligibility: Adults over the age 50
    Hours: Monday through Friday, 7:30am to 2:30pm
    Berks Encore
    Medicare Counseling - Reading
    Trained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)
    40 North Ninth Street
    Reading, PA 19601
    Eligibility: Adults with Medicare Benefits
    Hours: Monday through Friday, 8:00am to 4:00pm
    Berks Encore
    Berks Encore - Advocate Services
    Community educational sessions as well as one-on-one counseling on Social Security and Medicare benefit planning, long-term living planning, check writing and budgeting, and fiduciary bookkeeping.. Help to develop individualized plans to meet the needs of each client.
    40 North Ninth Street
    Reading, PA 19601
    Eligibility: Adults over the age of 50
    Hours: Monday through Friday, 8:00am to 4:00pm
    Berks Encore
    Medicare Counseling - Strausstown
    Trained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)
    44 East Avenue
    Strausstown, PA 19559
    Eligibility: Adults over the age of 50
    Hours: Monday through Friday, 8:00am to 3:00pm
    Berks Encore
    Medicare Counseling - Wernersville
    Trained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)
    Brenner Building #5
    Wernersville State Hospital
    Wernersville, PA 19565
    Eligibility: Adults over the age 50
    Hours: Monday through Friday, 8:00am to 3:00pm
    Bucks County Area Agency on Aging
    Insurance Counseling
    APPRISE is a free health insurance counseling program for seniors with health insurance concerns. Will help decide which medicare HMO is right for you and explain what services are covered under what parts.
    30 East Oakland Avenue
    Doylestown, PA 18901
    Butler County Health and Human Services
    Butler County Area Agency on Aging - APPRISE
    APPRISE is a free health insurance counseling program designed to help older Pennsylvanians with Medicare. Counselors are specially trained staff and volunteers who can answer your questions about Medicare and provide you with objective, easy-to-understand information regarding Medicare health insurance.
    111 Sunnyview Circle
    Building 3
    Butler, PA 16001
    Eligibility: Must be a Medicare beneficiary (Older adults 65+ or individuals on social security disability)
    Hours: Weekdays, 8:30am to 4:30pm
    Carbon County Area Agency on Aging
    Apprise - Carbon County
    A free, confidential, and staffed by trained volunteers who can provide older adults with straightforward information about Medicare, Medigap, Medicaid, long-term care insurance and preventive care, help with medical insurance paperwork and answer questions about the appeals process. Counselors are located at various sites throughout Carbon County.
    401 Delaware Avenue
    Third Floor
    Palmerton, PA 18071
    Eligibility: Adults, age 60 and over
    Hours: Monday through Friday, 8:30am to 4:30pm
    Carbon County Area Agency on Aging
    Carbon County Area Agency on Aging

    Area Agencies on Aging provide local services, act as advocates, and generally assist older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging. Services include: - Senior Centers and other activities - Legal Assistance - Benefit Counseling/Assistance with applications - Volunteer Opportunities - Ombudsman Services - Pre-admission Assessment - Transportation - Provides Caregiver Support Program - Provides daily hands-on care - Protective Services for older adults to investigate reports of abuse, neglect, exploitation or abandonment and services to reduce risk for incapacitated persons. - Senior Farmer's Market Program distributes free vouchers for residents age 60 or older that meet income guidelines Core services offered after a clinical evaluation: - In-home services - In-home meals - Care/Case management - Consumer reimbursement - Adult Day Care - Personal Emergency Response System - Personal Care services Information and referral service provides information on the availability of services and programs for older adults. Services may be delivered directly, purchased from a community agency, or available through a cooperative agreement.
    401 Delaware Avenue
    Third Floor
    Palmerton, PA 18071
    Eligibility: Carbon County residents, age 60 and older
    Hours: Monday through Friday, 8:30am to 4:30pm
    Catholic Charities of the Diocese of Pittsburgh, Inc.
    Challenges, Options in Aging - Apprise Services
    Guides through Medicare health insurance, prescription coverage and long-term care insurance options. The aim is to assist in making informed decisions regarding health coverage. Learn about eligibility for other available benefits, get assistance with Medicare claim and billing questions and help completing necessary paperwork.
    2706 Mercer Road
    Shenley Square
    New Castle, PA 16015
    Eligibility: Individuals over age 60 and those under age 60 on Medicare
    Hours: Monday through Friday, 7:30am to 4:30pm
    Center for Medicare and Medicaid Services
    Medicare Information Hotline
    Answers questions about general Medicare information, order booklets and information about health plans. Several levels of help paying Medicare costs are available to elderly or disabled Americans at or near poverty. Medicare Part A is hospital insurance which helps pay for in-patient hospital care, home health care or care in a skilled nursing facility following a hospital stay. Medicare Part B is medical insurance which helps pay for doctors' services and many medical supplies that are not covered by Part A. You must sign up for Part B and pay a premium. Call and ask for a local insurance counseling and assistance program. Will help Medicare recipients with questions concerning their benefits.
    7500 Security Blvd
    Baltimore, MD 212441850
    Eligibility: Open to the public
    Hours: 24 hours/7 days
    Chester County Department of Aging Services
    Chester County Department of Aging Services - APPRISE Medicare/Insurance
    APPRISE helps older adults understand their Medicare and other health insurance benefits and assist them in making sound decisions about what is best for them. APPRISE counselors are specially trained volunteers. They can answer your questions about Medicare, Medicaid, Medigap, long-term care insurance, Medicare Advantage plans and prescription drug benefits. These counselors have direct access to state and federal Medicare resources.
    601 Westtown Road, Suite 130
    Government Services Center
    West Chester, PA 19380
    Columbia - Montour Aging Office
    Apprise-Columbia Montour Aging Office
    APPRISE is the State Health Insurance Assistance Program (SHIP) for Pennsylvanians created by the Pennsylvania Department of Aging. APPRISE Health Insurance Counselors help older Pennsylvanians understand their health insurance options under Medicare, long term care insurance, Medicaid, and Medicare Managed Care Programs, and other health insurance and public benefit programs.
    702 Sawmill Road
    Suite 201
    Bloomsburg, PA 17815
    Cumberland County Aging & Community Services
    Cumberland County Aging & Community Services
    NOTE: as of March 20, 2020 Due to covid-19 directives, this service is currently CLOSED TO THE PUBLIC. OUR STAFF IS WORKING REMOTELY. You can still call and leave a message. Calls will be returned during normal business hours. The phone number is 717-240-6110. If you need to speak with someone in the protective services department, please follow the instructions provided on the voicemail. We will resume normal operations when directed to do so. Updated information will be posted to the PA2-1-1 website and social media platforms. Thank you for your patience and understanding. ---- Health insurance counseling and assistance program - answer questions about Medicare, Advantage Plans, Medicaid, Medicare Supplements, prescription Part D Plans and other issues related to health insurance.
    1100 Claremont Road
    Carlisle, PA 17015
    Eligibility: All Medicare beneficiaries, their families or their caregivers needing assistance
    Hours: Monday through Friday, 8:00am to 4:30pm
    Cumberland County Aging & Community Services
    Cumberland County Aging & Community Services
    NOTE: as of March 20, 2020 Due to covid-19 directives, this service is currently CLOSED TO THE PUBLIC. OUR STAFF IS WORKING REMOTELY. You can still call and leave a message. Calls will be returned during normal business hours. The phone number is 717-240-6110. If you need to speak with someone in the protective services department, please follow the instructions provided on the voicemail. We will resume normal operations when directed to do so. Updated information will be posted to the PA2-1-1 website and social media platforms. Thank you for your patience and understanding. ---- Pennsylvania Prescription Program (65+) PACE (Pharmaceutical Assistance Contract for the Elderly) and PACENET are prescription programs for Pennsylvania residents age 65 or older with limited income. You can apply for PACE/ PACENET if you have health insurance or limited prescription benefits through other insurance. You are NOT eligible for these programs if you are eligible for prescription benefits under the Medical Assistance program. Medicare Part D Prescriptions Under the APPRISE insurance counseling program, specially trained volunteers provide information regarding the numerous plans covered by Medicare and assistance with enrollment in the plan of your choice typically during Open Enrollment.
    1100 Claremont Road
    Carlisle, PA 17015
    Eligibility: Anyone 60 years and older, on Medicare or under insured
    Hours: Monday through Friday, 8:00am to 4:30pm
    Dauphin County Area Agency on Aging
    Dauphin County Area Agency on Aging - APPRISE
    In addition to one-on-one counseling, the APPRISE Program holds seminars open to the public on topics such as Medicare Basics, programs to help save money and Medicare Prescription Coverage. APPRISE counselors are specially trained volunteers. They can answer your questions about Medicare, Medicaid, Medigap, (Supplement Insurance) Medicare Advantage plans, long term care insurance and prescription drug benefit. APPRISE counselors have direct access to state and federal Medicare resources. They can: - Help you understand your Medicare benefits by explaining which services are covered under Parts A and B and your Medicare Summary Notice. - Help you make informed choices about Medicare coverage options, including Medicare Advantage plans and Medigap policies. - Help you understand the Medicare appeals process and assist with appeals paperwork. - Help you select a Medigap insurance policy. - Explain financial assistance programs that may be available to assist in paying for your Medicare premiums, deductibles and coinsurance, as well as your prescription drug needs. - Make presentations on Medicare to your organization.
    2 South Second Street
    Dauphin County Administration Building,
    Harrisburg, PA 17101
    Eligibility: All Medicare beneficiaries, their families or their caregivers needing assistance
    Hours: Monday through Friday, 8:00am to 4:30pm
    Dauphin County Area Agency on Aging
    APPRISE
    Assistance with understanding Medicare and Medicaid eligibility and benefits, comparison and selection of Medicare supplemental Insurance Plans, Medicare managed Care Programs, Medicare prescription (Part D), long-term care insurance policies & other health insurance and public benefit programs. Claim filing and other related paperwork assistance, advocacy, and referral to other appropriate federal & state agencies are also available.
    295 State Dr
    Elizabethville, PA 17023
    Eligibility: All Medicare beneficiaries, their families or their caregivers needing assistance
    Easton Area Public Library
    Easton Area Public Library - Palmer Branch
    Public library APPRISE (Medicare/Medicaid Assistance) Tuesdays by appointment 1pm to 5pm. Offers summer programs.
    515 Church Street
    Easton, PA 18042
    Eligibility: Residents of the Easton Area School District
    Hours: Monday, Friday and Saturday, 9:00am to 5:00pm
    Tuesday, Wednesday and Thursday, 9:00am to 7:00pm
    Evangelical Community Hospital
    Evangelical Community Hospital - Central Susquehanna Healthcare Providers, Inc. - Medicare Informati
    1 Hospital Drive
    Lewisburg, PA 17857
    Hours: Open 24 hours, seven days a week
    Fellowship Community
    Fellowship Terrace
    Fellowship Terrace is part a continuing care retirement community. Fellowship Terrace provides assisted living and a specialized memory unit. APPRISE (Medicare/Medicaid Assistance) first Wednesday by appointment 1pm to 4pm.
    3000 Fellowship Drive
    Whitehall, PA 18052
    Eligibility: Seniors
    Hours: 24/7
    Franklin County Human Services
    FRANKLIN COUNTY AAA
    Apprise is a federally funded program administered through Area Agency on Aging and designed specifically to help Pennsylvanian's on Medicare, with all types of health insurance, including Medicare, Medigap Supplement Insurance. Apprise counselors answer questions about benefits, provide easy to understand information to help with the confusing forms, and provide referrals to appropriate government agencies. Apprise is absolutely free to use and staffed by certified volunteers committed to assisting you. To get help with your health insurance questions, call 717-263-2153. Volunteers will arrange for a one-to-one meeting with an Apprise counselor.
    600 Norland Avenue
    Chambersburg, PA 17201
    Eligibility: Franklin County residents of any age who are insured under the Medicare program.
    Hours: Monday - Friday, 8:30 AM - 4:30 PM
    Greater Harleysville and North Penn Senior Services (GHNPSS)
    Greater Harleysville and North Penn Senior Services - Support Services and Consumer Resources - Enco
    Support Services and Consumer Resources offers assistance on a variety of legal, financial and health services. Age eligibility may apply. Services available include: - Financial and Legal Advice - Benefit Screenings and Application Assistance - Assistance with Taxes and Rebates - Medicare and Healthcare Options; APPRISE Counselor - Assistance with LIHEAP (Low Income Home Energy Assistance Program). - Access to Other Agencies and Government Services
    312 Alumni Avenue
    Harleysville, PA 19438
    Greater Harleysville and North Penn Senior Services (GHNPSS)
    Greater Harleysville and North Penn Senior Services - Support Services and Consumer Resources - PEAK
    Support Services and Consumer Resources offers assistance on a variety of legal, financial and health services. Age eligibility may apply. Services available include: - Financial and Legal Advice - Benefit Screenings and Application Assistance - Assistance with Taxes and Rebates - Medicare and Healthcare Options; APPRISE Counselor - Assistance with LIHEAP (Low Income Home Energy Assistance Program). - Access to Other Agencies and Government Services
    606 East Main Street
    Suite 1003
    Lansdale, PA 19446
    Jefferson County Area Agency on Aging
    Jefferson County Area Agency on Aging - Main Office
    The central administrative office of the Jefferson County AAA offer access to programs and services including Functional Eligibility Determination assessment, care management, congregate meals, domiciliary care, caregiver support program, healthy activities, home delivered meals, information and assistance, legal assistance, outreach, personal care services, placement services, transportation services, volunteer services as well as access to PA Link.
    186 Main Street
    Suite 2
    Brookville, PA 15825
    Eligibility: Call for more information
    Hours: Monday through Friday, 8:00am to 4:00pm
    Kennett Area Senior Center
    Kennett Area Senior Center - Information and Assistance
    The Kennett Area Senior Center maintains an Information and Assistance Department (I&A) that serves as a liaison with the Chester County Department of Aging Services and other county resources. Our goal is to secure all the necessary information to provide appropriate community providers. We can answer questions for transportation needs, energy assistance, financial and legal matters, aging matters, community based programs, caregiver information and much more. The I&A Department serves as an APPRISE site for SHIP (State Health Insurance Assistance Program) for Medicare counseling and assistance with enrollment in Part D (Prescription Drug Program). The I&A Department provides assistance with state and federal programs that can ensure the well-being of seniors in our community. We maintain updated application forms for these programs.
    427 South Walnut Street
    Kennett Square, PA 19348
    Lehigh County Office of Aging and Adult Services
    Apprise - Lehigh
    Cedarview Apartment complex is 200 one-bedroom apartments for low to moderate-income residents, 62 years of age or older, as well as income qualified persons younger than 62 who are on disability. All applicants must be self-sufficient as Cedarview does not provide medical or personal care services. Two year waiting list for those over 62 and five year waiting list for those under 62. APPRISE (Medicare/Medicaid Assistance) available the second Wednesday from 11am-1pm.
    17 South Seventh Street
    Lehigh County Government Center
    Allentown, PA 18101
    Eligibility: Seniors ages 60 or older or disabled persons under 60
    Hours: Monday through Friday, 8:30am to 4:30pm
    Lehigh County Office of Aging and Adult Services
    Lehigh County Office of Aging and Adult Services
    Committed to supporting and empowering the well being of adults of all ages, residing in Lehigh County. Information and assistance is provided to enable individuals to remain active, healthy, productive and independent in their community. Senior Services include: - Apprise - Adult day care - Aging waiver program - Assessment - Care Management - Caregiver Support Program - Cedarview Apartments - Health and Wellness - Homemaker/home support (18-59 years of age) - Home modification - Housing case management/housing assistance - Information and assistance - Neighborhood senior centers - Nursing Home Transition - PA LINK to Aging and Disability Resources (www.lehighnorthamptonlink.org) - Ombudsman program - Personal care - Protective services - Transportation Click here to find information on subsidized housing, home health care, personal care homes, nursing homes, retirement communities, etc.
    17 South Seventh Street
    Lehigh County Government Center
    Allentown, PA 18101
    Eligibility: Adults over 60
    Hours: Monday through Friday, 8:30am to 4:30pm; Emergency service 24/7
    Lehigh County Office of Aging and Adult Services
    Cedarview Apartments
    Cedarview Apartment complex is 200 one-bedroom apartments for low to moderate-income residents, 62 years of age or older, as well as income qualified persons younger than 62 who are on disability. All applicants must be self-sufficient as Cedarview does not provide medical or personal care services. Two year waiting list for those over 62 and five year waiting list for those under 62. APPRISE (Medicare/Medicaid Assistance) available the second Wednesday from 11am-1pm.
    4230 Dorney Park Road
    Allentown, PA 18104
    Eligibility: Lower income adults who are 62 and older, or are physically disabled
    Hours: Monday through Friday, 8:00am to 4:00pm
    Lehigh County Office of Aging and Adult Services
    Lehigh Valley Active Life
    Senior center lunch program provides a meal. Individuals must call by 10:00am one day in advance for lunch reservation. Open to adults 60 years and older. Attendees may make a donation toward the cost of the meal. Guests under the age of 60 pay full price.
    1633 Elm Street
    Allentown, PA 18102
    Eligibility: Older adults who are 60 and older
    Hours: Monday through Friday, 8:30am to 7:00pm
    Medicare
    Medicare Helpline
    Information about Medicare, doctor and ambulance bills, and durable medical equipment. Other medicare publications.
    Hotline Only
    Eligibility: Anyone
    Hours: 24/7
    Mercer County Area Agency on Aging, Inc.
    Mercer County Area Agency on Aging, Inc. - Apprise
    Helps individuals age 60 and older with all types of health insurance, including Medicare, Medicaid, and private policies such as Long Term Care and Medicare Supplement Insurance.
    133 North Pitt Street
    Mercer, PA 16137
    Hours: Weekdays, 8:30am to 4:30pm
    Mifflin-Juniata Regional Services Corporation
    Mifflin-Juniata Regional Services Corporation - Medicare Information/Counseling
    Support and information regarding medicare
    249 West Third Street
    Lewistown, PA 17044
    Hours: Monday through Friday, 8:00am to 4:00pm
    Northampton County Area Agency On Aging
    Apprise - Northampton
    The Apprise Program is a federally funded program designed to answer questions older adults have about Medicare, Medigap, Medicaid, long-term care insurance and preventive care. Apprise is free, confidential, and staffed by trained volunteers who can provide older adults with clear and objective advice about available insurance options, help with medical insurance paperwork and answer questions about the appeals process. Counselors are located at various sites throughout Lehigh and Northampton Counties.
    2801 Emrick Boulevard
    Bethlehem, PA 18020
    Eligibility: Adults 60 and older
    Hours: Monday through Friday, 8:00am to 5:00pm
    Northampton County Area Agency On Aging
    Northampton County Area Agency On Aging
    Area Agencies on Aging provide local services, act as advocates, and generally assist older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging. Services include: - Advocacy - Support and representation, administratively and legislatively, for the needs of older adults as a group or individually. - APPRISE - assistance with health insurance benefit concerns, appeals, benefit applications. - Employment Services - subsidized employment for training purposes. Available to low income persons age 55 and older. - Information and Referral - answers to questions on the availability of services and programs for older adults. - Legal Services - provided in non-fee generating cases via a contract with North Penn Legal Services, Inc. - Nursing Home Transition - Information about availability of long term care in a variety of settings - in the home, or in assisted living, and planning/coordination in making a move to an alternate setting including arranging for necessary services, for current residents of nursing homes. - Ombudsman - receives, investigates and assists in resolving complaints about quality of long term care. Provides information on long term care issues. - Protective Services - activities, resources and supports to prevent or intervene in abuse, neglect, exploitation and abandonment cases. - Specialized Transportation - limited availability of rides to medical appointments and social service agencies. - Care Management - casework services for assessment and care planning, and authorization of the following: - Adult Day Care - caregiving in an organized setting for less than a 24 hour day. Excellent for caregiver respite. - Emergency Energy Assistance - bill payment or provision of fuel to avoid utility shut off or lack of fuel in crisis situations. - Caregiver Support Program - educational services and financial assistance to family care providers. - Home Delivered Meals - hot/cold meals delivered to maintain necessary nutrition. - Home Health Care - skilled nursing, therapy and aide services. - Nursing Home Respite Services - respite for overnight absences of caregivers. - Personal Care - in-home help with bathing and other personal hygiene, laundry, shopping and meal preparation. - Pre-Admission Assessment - level of care determination for those considering admission to a long term care facility. - Waiver Services - Medicaid-funded in-home services of the types listed above, and more, to maintain nursing-home eligible older adults in their homes. - Senior Farmer Market Nutrition Program - provides food vouchers for residents 60 years old who meet income guidelines Information and referral service provides information on the availability of services and programs for older adults. Services may be delivered directly, purchased from a community agency, or available through a cooperative agreement. Emergency oil delivery may be available to County residents, 60 or older, who have submitted a LIHEAP application and have 1/8 of a tank of oil or less. Call 610-559-3270 for information. Satellite Office: 87 Bangor Junction Road, Bangor, PA 18013 800-446-0094 or 610-588-7200 Click here for Housing Resources for Older Adults Click here for Senior Services
    2801 Emrick Boulevard
    Bethlehem, PA 18020
    Eligibility: County residents age 60 years and older
    Hours: Monday through Friday, 8:00am to 5:00pm
    Northampton County Area Agency On Aging
    Slate Belt Senior Center
    Senior center offers various classes and activities. Must pay to play bingo or pool. Hot meal is served Monday through Friday, 11:15am, but must arrive by 10:45am. Individuals must call one day in advance for lunch reservation. Attendees are asked to make donations (what they can afford) for meals and transportation. Transportation is provided (must register with Easton Coach first). APPRISE (Medicare/Medicaid Assistance) Fridays by appointment.
    707 American Bangor Road
    RD3
    Bangor, PA 18013
    Eligibility: Seniors, age 60 years and over
    Hours: Monday through Friday, 8:00am to 4:00pm
    Northumberland County Area Agency on Aging
    Northumberland County Area Agency on Aging - Apprise
    Apprise is an insurance counseling program for Medicare, Medicaid, and supplemental Medicare plans. This program offers problem solving with billing, insurance coverage and prescription drug plans.
    322 North Second Street
    Sunbury, PA 17801
    Hours: Weekdays, 8:30am to 4:30pm
    Office of Human Services (Area Agency on Aging)
    Office of Human Services (Area Agency on Aging) - Main Office - APPRISE
    The APPRISE Program provides free face-to-face or telephone assistance with understanding Medicare and Medicaid eligibility benefits, Medicare supplemental insurance, Medicare HMOs and long-term care insurance. Trained volunteers and staff assist in filing appeals and grievances for denied services and quality of care in Medicare HMOs.
    118 Center Street
    PO Box A
    Ridgway, PA 15853
    Eligibility: Call for more information.
    Hours: Monday through Friday, 8:00am to 4:00pm, Call for more information.
    Pennsylvania Health Law Project
    PHLP - COVID-19 Resource Center
    Provides information and counseling to individuals with Medicaid, Medicare and CHIP.
    2325 E. Carson Street
    1st Floor, Suite B
    Pittsburgh, PA 15203
    Hours: Monday, Wednesday and Friday, 8:00am to 8:00pm
    Perry County Office of Aging
    Perry County Area Agency on Aging - Apprise
    Assistance with understanding Medicare and Medicaid eligibility and benefits, comparison and selection of Medicare supplemental Insurance Plans, Medicare managed Care Programs, Medicare prescription (Part D), long-term care insurance policies & other health insurance and public benefit programs. Claim filing and other related paperwork assistance, advocacy, and referral to other appropriate federal & state agencies are also available.
    315 Keystone Way
    New Bloomfield, PA 17068
    Eligibility: Anyone 60 years and older or on Social Security Disability
    Pike County Area Agency on Aging
    Apprise Counseling - Pike County Area Agency on Aging
    Counseling for seniors seeking assistance regarding Medicare, available Medicare Supplemental Insurance, and Prescription Drug Plans. Certified counselors, trained to assist beneficiaries to review their options, are available by appointment.
    150 Pike County Blvd.
    Milford, PA 18428
    Representative Mike Schlossberg
    Representative Mike Schlossberg
    State Representative serving the 132nd Legislative District Staff may assist with: - Penn DOT Issues - PACE applications - Property Tax/Rent Rebates - Voter Registration/Absentee Ballot - PA publications, maps - Birth/Death certificates - Arranging tours of the State Capitol - Help cut through red tape in State government APPRISE (Medicare/Medicaid Assistance) second Tuesday of the month by appointment. Other office: 331 Irvis Office Building PO Box 202132 Harrisburg, PA 17120-2132 Phone: (717) 705-1869
    2030 West Tilghman Street
    Suite 100
    Allentown, PA 18104
    Eligibility: Residents of the 132nd legislative district
    Hours: Monday through Friday, 8:30am to 4:30pm
    RSVP
    RSVP - Apprise Medicare Counseling Program
    RSVP APPRISE volunteers are trained to educate and inform potential recipients or caretakers about Medicare, leading to increased access to benefits and savings.
    901 East 8th Avenue
    Suite 200
    King of Prussia, PA 19406
    Eligibility: Seniors and caregivers
    Hours: Monday through Thursday 8:30 am to 4:00 pm
    Senator Lisa Boscola
    Senator Lisa Boscola
    State Senator serving the 18th senatorial district Services provided by his staff include: - Legislative updates - Assistance with resolution of complaints pertaining to state service. - Obtain copies of House/Senate Bills and Laws - Can expedite obtaining Birth/Death Certificates - Notary services - Distribution of applications for those wishing to become a notary public - Information about and referral to appropriate services APPRISE (Medicare/Medicaid Assistance) Wednesday by appointment.
    1 East Broad Street
    Suite 120
    Bethlehem, PA 18018
    Eligibility: Residents of the 18th senatorial district
    Slatington Public Library
    Slatington Public Library
    Public Library. Call for information on programs and events. APPRISE (Medicare/Medicaid Assistance) third Tuesday of the month by appointment 10am-1pm. Offers summer programs.
    650 Main Street
    Slatington, PA 18080
    Eligibility: Residents of Slatington area
    Hours: Monday & Wednesday, 9:00am to 7:00pm; Tuesday, 9:00am to 3:00pm; Friday, 9:00am to 5:00pm; Saturday, 8:00am to 2pm
    Southern Lehigh Public Library
    Southern Lehigh Public Library
    Public library. Call for information on programs and events. APPRISE (Medicare/Medicaid Assistance) third Tuesday by appointment. Offers summer programs.
    3200 Preston Lane
    Center Valley, PA 18034
    Eligibility: Residents of Coopersburg Borough, Lower Milford Township and Upper Saucon Township
    Hours: Monday, 10:00am to 9:00pm
    Tuesday, 10:00pm to 9:00pm
    Thursday, 10:00am to 9:00pm
    Wednesday, Friday and Saturday, 10:00am to 5:00pm
    Southwestern Pennsylvania Area Agency on Aging, Inc.
    Fayette County Area Agency on Aging APPRISE Program
    Assists older adults in understanding their Medicare health insurance options.
    305 Chamber Plaza
    Charleroi, PA 15022
    Hours: Monday through Friday, 8:30am to 5:00pm
    STEP, Inc.
    STEP, Inc. - APPRISE Clinton County Office of Aging
    Helps all Medicare beneficiaries through trained volunteer counselors and staff who provide free, confidential, objective, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, PACE (Pharmaceutical Assistance Contract for the Elderly), and Long-Term Care Insurance. Counselors explain benefits, assist in evaluating different insurance plans (including Medicare Advantage Plans, Part D plans, and more), assist in Medicare enrollment and application for financial assistance for Part B and D plans, assist with the lottery funded PACE applications and questions, and assist with the Medicare appeal process.
    124 East Walnut Street
    Lock Haven, PA 17745
    Eligibility: Pennsylvanians age 60 and older; Disabled and on Medicare
    STEP, Inc.
    STEP, Inc. - APPRISE Lycoming County Office of Aging
    Helps all Medicare beneficiaries through trained volunteer counselors and staff who provide free, confidential, objective, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, PACE (Pharmaceutical Assistance Contract for the Elderly), and Long-Term Care Insurance. Counselors explain benefits, assist in evaluating different insurance plans (including Medicare Advantage Plans, Part D plans, and more), assist in Medicare enrollment and application for financial assistance for Part B and D plans, assist with the lottery funded PACE applications and questions, and assist with the Medicare appeal process.
    2138 Lincoln Street
    Williamsport, PA 17701
    Eligibility: Pennsylvanians age 60 and older; Disabled and on Medicare
    Surrey Services for Seniors
    Surrey Services for Seniors - Medicare Information/Counseling
    Surrey provides home care for seniors, including skilled nursing, personal care for activities of daily living, care management, companions and supportive services such as housekeeping, rides, meal preparation and grocery shopping. All of our programs are tailored to meet the individual's budget and needs at home, in a nursing home or assisted living facility, and are available 24 hours day, live-in or hourly, seven days a week. What differentiates Surrey is our caring philosophy and our family centered approach to home care.
    60 Surrey Way
    Devon, PA 19333
    Titusville Area Senior Citizens Corporation
    Titusville Area Senior Citizens Corporation - Titusville Senior Center - APPRISE
    Counselors are trained and certified by the PA Department of Aging and are able to assist consumers with information regarding Medicare coverage, and answer and questions regarding Medicare coverage and benefits.
    714 East Main Street
    Titusville, PA 16354
    Eligibility: Call for more information.
    Hours: Monday through Friday, 8:00am to 4:00pm
    Union-Snyder Agency on Aging, Inc.
    Union-Snyder Agency on Aging - Apprise Program
    *COVID-19 UPDATES* - Phone only. Limited Face to Face Contact. Meals are available for those who need them during this crisis. Eligibility is however based on need. All Senior Centers are currently Closed until further notice. A free health insurance counseling program designed to help older Pennsylvanians by answering questions and providing objective, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, and Long-Term Care Insurance.
    116 North Second Street
    Lewisburg, PA 17837
    Eligibility: To qualify for Medicare, a person needs to be 65 years of age or disabled for 25 months. There is no age limit for persons with End Stage Renal disease or with ALS.
    Hours: Weekdays from 8:30am to 4:00pm
    United Health Care Community Plan
    United Healthcare Community
    Programs offered include HealthChoices managed care plan for Medicaid recipients, CHIP for uninsured children/teens up to age 19, Medicare Advantage for beneficiaries with Medicare Part A & B and a Special Needs Medicare Advantage Plan for people who have both Medicare and Medicaid.
    1001 Brinton Road
    Pittsburgh, PA 15221
    United States Department of Health and Human Services
    Medicare
    Administers the Medicare program and monitors the Medicaid programs offered by each state. Individuals can go online or call to ask questions about Medicare benefits and/or claims, get help comparing health plans, Medigap policies, and prescription drug plans, order publications, receive referrals to state agencies and participating providers or get assistance finding and comparing hospitals, home health agencies, nursing homes, and dialysis facilities anywhere in the country.
    7500 Security Boulevard
    Baltimore, MD 21244
    Eligibility: Anyone needing information on Medicare.
    Hours: 24 hours / 7 days.
    Venango County Department of Human Services
    Venango County Department of Human Services - Main Complex - Older Adult Services
    Maintains independent living for older county residents. Several Services availabe such as home delivered meals, transportation, emergency and legal assistance, case management.
    1 Dale Avenue
    Franklin, PA 16323
    Eligibility: Call or visit website for more information.
    Hours: Monday through Friday, 8:30am to 4:30pm
    Wayne County Area Agency on Aging
    APPRISE Health Insurance Counseling Program - Wayne County Area Agency on Aging
    State health insurance assistance program counseling for people with medicare. Assist with issues relation to medicare, prescriptions and supplemental health insurance. Our Apprise staff can help with billing, PACE applications and a myriad of concerns, providing information allowing educated decisions and peace of mind.
    323 Tenth Street
    Honesdale, PA 18431
    Hours: 8:00AM to 4:00PM Mon-Fri
    Wesley Family Services
    Wesley Family Services - APPRISE
    APPRISE Pennsylvania's State Health Insurance Assistance Program provides health insurance counseling to help people understand their Medicare and other health insurance benefits. APPRISE counselors work individually and confidentially with Medicare beneficiaries to help with Medicare, Medicare Supplement Insurance, Medicaid, Medicare Savings Program, Prescription assistance programs.
    221 Penn Avenue
    Pittsburgh, PA 15221
    Eligibility: Must be eligible to receive Medicare.
    Hours: Monday through Friday, 9:00am to 4:00pm
    Westmoreland County Area Agency on Aging
    Westmoreland County Area Agency on Aging APPRISE Services
    Free health insurance counseling to assist those who are medicare eligible to better understand health insurance and options.
    145 Pavilion Lane
    Westmoreland County Community College
    Youngwood, PA 15697
    Hours: Monday through Friday, 8:30am to 4:00pm
    York County Human Services Department, York County Government, YCHSD
    YCAAA, York County Area Agency on Aging
    Understanding the medical system. An APPRISE counselor from the York County Area Agency on Aging will be available in the community once a month to help you:
  • Understand Medicare benefits and services
    • Make informed choices about selecting a supplemental insurance
    • Understand how Medicaid works
    • Understand the Medicare Summary Notice
    • With the appeal process and assist you with paperwork
    • Understand the different programs that are available for prescriptions drugs
    • With benefits and programs you can use to save money APPRISE volunteers are specially trained to answer your questions about Medicare, Medicaid, Medigap, prescription drugs, preventive care, and to assist you with your paperwork. The counselors have direct access to State and Federal Medicare information and resources.
    • Spring GardenTownship Office - First Thursday of the month
    • Manchester Township Office- Second Thursday of the month
    • SpringettsburyTownship Office -Third Wednesday of the month
    • West Manchester Township Office - Fourth Wednesday of the month
    • Delta Senior Center 5 Pendyrus Street, Suite 1, Delta - First Thursday of the month
    • Spring Garden Township Office 340 Tri Hill Road, York - First Thursday of the month
    • Golden Connections Community Center, Inc. (Formerly Red Lion Senior Center) 20-C Gotham Place, Red Lion - Second Monday of the month
    • Windy Hill on the Campus Senior Center 1472 Roth's Church Road, Suite 103, Spring Grove - Second Wednesday of the month
    • Manchester Township Municipal Office 3200 Farmtrail Road, York - Second Thursday of the month
    • Yorktown Senior Center 509 Pacific Avenue, York - Third Tuesday of the month
    • Springettsbury Township Municipal Office 1501 Mt. Zion Road, York - Third Wednesday of the month
    • Windy Hill on the Campus Senior Center 1472 Roth's Church Road, Suite 103, Spring Grove - Fourth Monday of the month
    • West Manchester Township Municipal Office 380 East Berlin Road, York - Fourth Wednesday of the month
  • 100 West Market Street
    1st Floor
    York, PA 17401
    Eligibility: Medicare eligible seniors
    Hours: Monday through Friday, 8:00am to 4:30pm
    AARP
    AARP - National Office
    Active Aging
    Active Aging - APPRISE State Health Insurance Counseling
    Adams County Office for Aging
    Adams County Office for Aging
    Aging Services
    Aging Services - APPRISE Program
    Allegheny Health Network
    Allegheny Health Network - Jefferson Hospital - Senior Services - Apprise Medical Insurance Program
    Area Agency on Aging - Luzerne and Wyoming Counties
    Apprise Program - Area Agency on Aging Luzerne and Wyoming Counties
    B/S/S/T Area Agency On Aging
    APPRISE-BSST Area Agency On Aging
    B/S/S/T Area Agency On Aging
    APPRISE-BSST Area Agency On Aging
    B/S/S/T Area Agency On Aging
    APPRISE-BSST Area Agency On Aging
    Berks County Area Agency on Aging
    Berks County Area Agency on Aging - APPRISE
    Berks Encore
    Medicare Counseling - Birdsboro
    Berks Encore
    Medicare Counseling - Fleetwood
    Berks Encore
    Medicare Counseling - Mifflin
    Berks Encore
    Medicare Counseling - Reading
    Berks Encore
    Medicare Counseling - Strausstown
    Berks Encore
    Medicare Counseling - Wernersville
    Bucks County Area Agency on Aging
    Insurance Counseling
    Butler County Health and Human Services
    Butler County Area Agency on Aging - APPRISE
    Carbon County Area Agency on Aging
    Apprise - Carbon County
    Catholic Charities of the Diocese of Pittsburgh, Inc.
    Challenges, Options in Aging - Apprise Services
    Chester County Department of Aging Services
    Chester County Department of Aging Services - APPRISE Medicare/Insurance
    Columbia - Montour Aging Office
    Apprise-Columbia Montour Aging Office
    Cumberland County Aging & Community Services
    Cumberland County Aging & Community Services
    Dauphin County Area Agency on Aging
    Dauphin County Area Agency on Aging - APPRISE
    Dauphin County Area Agency on Aging
    APPRISE
    Easton Area Public Library
    Easton Area Public Library - Palmer Branch
    Evangelical Community Hospital
    Evangelical Community Hospital - Central Susquehanna Healthcare Providers, Inc. - Medicare Informati
    Fellowship Community
    Fellowship Terrace
    Franklin County Human Services
    FRANKLIN COUNTY AAA
    Greater Harleysville and North Penn Senior Services (GHNPSS)
    Greater Harleysville and North Penn Senior Services - Support Services and Consumer Resources - Enco
    Greater Harleysville and North Penn Senior Services (GHNPSS)
    Greater Harleysville and North Penn Senior Services - Support Services and Consumer Resources - PEAK
    Jefferson County Area Agency on Aging
    Jefferson County Area Agency on Aging - Main Office
    Kennett Area Senior Center
    Kennett Area Senior Center - Information and Assistance
    Lehigh County Office of Aging and Adult Services
    Apprise - Lehigh
    Lehigh County Office of Aging and Adult Services
    Cedarview Apartments
    Lehigh County Office of Aging and Adult Services
    Lehigh Valley Active Life
    Medicare
    Medicare Helpline
    Mercer County Area Agency on Aging, Inc.
    Mercer County Area Agency on Aging, Inc. - Apprise
    Mifflin-Juniata Regional Services Corporation
    Mifflin-Juniata Regional Services Corporation - Medicare Information/Counseling
    Northampton County Area Agency On Aging
    Apprise - Northampton
    Northampton County Area Agency On Aging
    Slate Belt Senior Center
    Northumberland County Area Agency on Aging
    Northumberland County Area Agency on Aging - Apprise
    Office of Human Services (Area Agency on Aging)
    Office of Human Services (Area Agency on Aging) - Main Office - APPRISE
    Pennsylvania Health Law Project
    PHLP - COVID-19 Resource Center
    Perry County Office of Aging
    Perry County Area Agency on Aging - Apprise
    Pike County Area Agency on Aging
    Apprise Counseling - Pike County Area Agency on Aging
    Representative Mike Schlossberg
    Representative Mike Schlossberg
    RSVP
    RSVP - Apprise Medicare Counseling Program
    Senator Lisa Boscola
    Senator Lisa Boscola
    Slatington Public Library
    Slatington Public Library
    Southern Lehigh Public Library
    Southern Lehigh Public Library
    Southwestern Pennsylvania Area Agency on Aging, Inc.
    Fayette County Area Agency on Aging APPRISE Program
    STEP, Inc.
    STEP, Inc. - APPRISE Clinton County Office of Aging
    STEP, Inc.
    STEP, Inc. - APPRISE Lycoming County Office of Aging
    Surrey Services for Seniors
    Surrey Services for Seniors - Medicare Information/Counseling
    Titusville Area Senior Citizens Corporation
    Titusville Area Senior Citizens Corporation - Titusville Senior Center - APPRISE
    Union-Snyder Agency on Aging, Inc.
    Union-Snyder Agency on Aging - Apprise Program
    United Health Care Community Plan
    United Healthcare Community
    United States Department of Health and Human Services
    Medicare
    Venango County Department of Human Services
    Venango County Department of Human Services - Main Complex - Older Adult Services
    Wayne County Area Agency on Aging
    APPRISE Health Insurance Counseling Program - Wayne County Area Agency on Aging
    Wesley Family Services
    Wesley Family Services - APPRISE
    Westmoreland County Area Agency on Aging
    Westmoreland County Area Agency on Aging APPRISE Services
    York County Human Services Department, York County Government, YCHSD
    YCAAA, York County Area Agency on Aging
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