Philadelphia Water Department
Philadelphia - Homeowners Emergency Loan Program (HELP)
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1101 Market Street
ARAMark Tower - 5th Floor
Philadelphia, PA 19107
ARAMark Tower - 5th Floor
Philadelphia, PA 19107
Eligibility:
1) Receive a Notice of Defect (NOD) from PWD and need repairs
OR
2) Want to replace a water service line that is made of lead. A Notice of Defect is not required for replacing a lead service line.
You may apply for a HELP loan if:
1) You are the applicant, and you own the property (it may be tenant occupied).
2) The property is residential, or if mixed-use, it is primarily residential.
3) The property does not contain more than four units.
4) The payment agreements (if applicable) for the property are current.
5) The property is served by an operable water meter.
6) The applicant is not delinquent on their monthly water bill(s) for more than 2 cycles, for the property with the NOD and other properties owned by the applicant.
7) You consent to the placement of a lien on the property for the amount of the total cost of the work.
1) Receive a Notice of Defect (NOD) from PWD and need repairs
OR
2) Want to replace a water service line that is made of lead. A Notice of Defect is not required for replacing a lead service line.
You may apply for a HELP loan if:
1) You are the applicant, and you own the property (it may be tenant occupied).
2) The property is residential, or if mixed-use, it is primarily residential.
3) The property does not contain more than four units.
4) The payment agreements (if applicable) for the property are current.
5) The property is served by an operable water meter.
6) The applicant is not delinquent on their monthly water bill(s) for more than 2 cycles, for the property with the NOD and other properties owned by the applicant.
7) You consent to the placement of a lien on the property for the amount of the total cost of the work.
Hours:
Phone/FAX Numbers
- (215) 685-6300
Email Address: PWDHelpLoan@phila.gov
Fee Amounts:
Intake Procedure:
Paper application can be emailed to: PWDHelpLoan@phila.gov
View Intake Website >
Paper application can be emailed to: PWDHelpLoan@phila.gov
View Intake Website >
Additional Services Offered at this Agency:
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Philadelphia Water Department
Philadelphia - Homeowners Emergency Loan Program (HELP)
Philadelphia - Homeowners Emergency Loan Program (HELP)
