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200 Matching Service Providers
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Pennsylvania Property Tax and Rent Rebate Office
Pittsburgh District Office - Property Tax and Rent Rebate Information
Sponsors the property tax/rent rebate program for older adults and residents with disabilities. Will assist with the preparation of state personal income or property tax forms. The Property Tax/Rent Rebate is based on the property taxes paid directly or included in the rent paid during the previous calendar year, or the claim year. The maximum standard rebate is $650, but supplemental rebates for qualifying homeowners can boost rebates to $975.
411 7th Avenue
Room 420
Pittsburgh, PA 15219
Eligibility: Pennsylvania residents who are:
A) Age 65 and older

B) Widows and widowers age 50 and older

C) People with disabilities age 18 and older

Income limit is $35,000 a year for homeowners and $15,000 annually for renters; half of Social Security income is excluded from income calculation for eligibility.

Additional criteria apply. Visit the website for details.
Hours: Monday through Friday, 8:30am to 4:30pm
Primary Care Health Services
Corporate Offices and Alma Illery Medical Center - Affordable Care Act Application Assistance
Provides assistance for individuals looking for coverage through the Health Insurance Marketplace.
7227 Hamilton Avenue
Pittsburgh, PA 15208
Eligibility: No restrictions.
Hours: Office Hours: Monday through Friday, 9:00am to 5:00pm
Beaver County Office on Aging
Beaver Falls - Information and Assistance
Provides information and assistance in obtaining PACE (Pharmaceutical Assistance Contracts for the Elderly) and property tax/rent rebate is provided.
Information and referral is provided regarding Beaver County Office on Aging programs and other community resources. PA MEDI (Pennsylvania Medicare Education and Decision Insight) insurance counseling available for anyone new to Medicare or who needs assistance with Medicare insurance.
1020 Eighth Avenue
Beaver Falls, PA 15010
Eligibility: Residents of: Beaver County; Adults age 60 and older with a physical
disability
Hours: Monday through Friday, 8:00am to 4:30pm
Squirrel Hill Health Center
Pittsburgh - Affordable Care Act Application Assistance
Provides application assistance for the Health Insurance Marketplace.
4516 Browns Hill Road
Pittsburgh, PA 15217
Eligibility: No limitations or restrictions.
Hours: Monday and Wednesday, 8:30am to 5:00pm
Tuesday and Thursday, 8:30am to 9:00pm
Friday, 7:30 to 5:00pm
Every other Sunday, 9:00am to 12:00pm
Sto-Rox Neighborhood Health Council
Sto-Rox Family Health Center - Affordable Care Act Application Assistance
Provides application assistance for the Health Insurance Marketplace.
710 Thompson Avenue
.
McKees Rocks, PA 15136
Eligibility: Open to all residents of Allegheny County; registered patients have first priority.
Hours: By appointment only.
UPMC Mercy
Pittsburgh - Home Health
Provides home health services including; skilled nursing, home health aides, physical and occupational therapy, speech pathology, and social services. Medicare certified agency.
1400 Locust Street
Pittsburgh, PA 15219
Eligibility: Homebound persons.
Hours: Vary; call for information.
Wesley Family Services
PA MEDI Point of Contact
Provides health insurance counseling to help people understand their Medicare and other health insurance benefits.
Counselors work individually and confidentially with Medicare beneficiaries to help with Medicare, Medicare Supplement Insurance, Medicaid, Medicare Savings Program, Prescription assistance programs.

(Formerly known as APPRISE, the program offers assistance with Pennsylvania's State Health Insurance Assistance Program).
221 Penn Avenue
Pittsburgh, PA 15221
Eligibility: Must be eligible to receive Medicare.
Hours: Monday through Friday, 9:00am to 4:00pm
Allegheny Health Network
Outpatient Surgery Centers - Apprise Medical Insurance Program
Provides information and referrals for local community, in home care for non-medical services, signup site for access transportation, and port authority bus pass for disabled/elderly. Also offers driving course.
565 Coal Valley Road
Jefferson Hospital Main Campus
Jefferson Hills, PA 15025
Eligibility: Must be eligible for Medicare.
Hours: Monday through Friday, 8:00am to 4:30pm
Greene County Human Services
Intellectual and Developmental Disabilities
Promotes opportunities for individuals with disabilities to lead full and productive lives within the community. Ensures that services and supports are provided to meet the needs of consumers with intellectual disabilities in the least restrictive setting possible.
19 South Washington Street
Fort Jackson Building, 3rd Floor
Waynesburg, PA 15370
Eligibility: Call for information
Hours: Monday through Friday, 8:30am to 4:30pm
Butler County Area Agency on Aging
Butler - Aging Waiver Program
Provides home and community based long-term care services to individuals as an alternative to nursing home placement. Services are funded through a special federal waiver, which allows Medicaid payments typically used for nursing home care to be used for home care services.
111 Sunnyview Circle
Building 3, Suite 101
Butler, PA 16001
Eligibility: Adults age 60 and older; meet medicaid waiver requirements
Hours: Monday through Friday, 8:30am to 4:30pm
Butler County Area Agency on Aging
Butler - PA Medi
Provides answers to questions about Medicare and provide information about Long-Term Care Insurance
, Medicaid, Medicare Advantage
, Medicare Supplemental Insurance
, and Prescription drug coverage
111 Sunnyview Circle
Building 3, Suite 101
Butler, PA 16001
Eligibility: Must be Medicare eligible (Older adults 65+ or individuals on Social
Security Disability (SSD) for 24+ months)
Hours: Monday through Friday, 8:30am to 4:30pm
Butler County Area Agency on Aging
Butler - Family Caregiver Support Program
Provides support to caregivers of functionally dependent people. Targeted specially for caregivers. It is innovative in that it allows the caregiver the opportunity to manage and control what goods and services will be purchased according to the caregiver’s needs. The goal of the program is to reduce caregiver stress and reinforce the care bring provided to older persons at home.
111 Sunnyview Circle
Building 3, Suite 101
Butler, PA 16001
Eligibility: Call for information
Hours: Monday through Friday, 8:30am to 4:30pm
Cambria County Veteran Services
Veteran Aid and Attendance Benefits
Special monthly allowance for wartime veterans, surviving spouses or parents who have large unreimbursed medical expenses.
200 South Center Street
Ebensburg, PA 15931
Eligibility: Wartime veterans, surviving spouses or parents
Hours: Monday through Friday, 9:00am to 4:00pm
Cambria County Veteran Services
Veteran Disability Compensation Benefits
Regular monthly payments to compensate veterans who are disabled by injury or illness incurred in or aggrevated by active military service.
200 South Center Street
Ebensburg, PA 15931
Eligibility: Veterans who are disabled by injury or illness incurred in or aggrevated
by active military service.
Hours: Monday through Friday, 9:00am to 4:00pm
Cambria County Veteran Services
Veteran Housebound Benefits
Special monthly allowance for wartime vets, surviving spouses or parents who are housebound by reason of one or more disabilities.
200 South Center Street
Ebensburg, PA 15931
Eligibility: Wartime vets, surviving spouses or parents who are housebound by reason
of one or more disabilities.
Hours: Monday through Friday, 9:00am to 4:00pm
Cambria County Veteran Services
Veteran Pension Program
Regular monthly payments for unemployed veterans aged 65 and older.
200 South Center Street
Ebensburg, PA 15931
Eligibility: Unemployed veterans aged 65 and older.
Hours: Monday through Friday, 9:00am to 4:00pm
Indiana Regional Medical Center
Community Services - Case Management
Assists patients and families with insurance issues relating to hospital stay and follow-up service. Supportive counseling, discharge planning, coordination.
835 Hospital Road
Indiana, PA 15701
Eligibility: Indiana Regional Medical Center patients
Hours: Monday through Friday, 7:30am to 4:00pm; Saturday, 8:00am to 4:00pm
Lawrence County Association for Responsible Care (LCARC)
New Castle - Waiver Programs
Provides support by trained staff to families in their homes through social activities, respite care and outcome oriented individual instruction. Hours of service are flexible to best meet the needs of families.
28 South Mercer Street
New Castle, PA 16101
Eligibility: Serves specific physical disorder/disability: Intellectual Disabilities
Hours: 24/7
Mercer County Area Agency on Aging
Mercer - PA MEDI
Helps older adults with all types of health insurance, including Medicare, Medicaid, and private policies such as Long Term Care and Medicare Supplement Insurance.
133 North Pitt Street
Mercer, PA 16137
Eligibility: Individuals age 60 and older
Hours: Monday through Friday, 8:30am to 4:30pm
Mercer County Area Agency on Aging
Mercer - Caregiver Support Program
Assists families in assessing their needs when taking care of older relatives.
Services include some financial support, benefits advice and counseling where caregivers are advised of benefits that are available to them.
133 North Pitt Street
Mercer, PA 16137
Eligibility: Primary hands-on caregiver to person who is 60 years or older who is a
resident of Mercer County and meets specific Physical/Health
measurements.
Hours: Monday through Friday, 8:30am to 4:30pm
Somerset County Government
Domestic Relations Department - Veterans Affairs
Assists veterans and their dependents in processing claims against the Veterans Administration, such as compensation, pension, widow's burial and educational claims.
300 North Center Ave
Ste. 200
Somerset, PA 15501
Eligibility: Veterans and their dependents
Hours: Monday through Friday, 8:30am to 4:00pm
Southwestern Pennsylvania Area Agency on Aging
PA MEDI Program
Assists older adults in understanding their Medicare health insurance options.
305 Chamber Plaza
Charleroi, PA 15022
Eligibility: Individuals 60 and older
Hours: Monday through Friday, 8:30am to 5:00pm
YWCA Westmoreland County
Financial Literacy
wYse Women Workshops are financial literacy workshops offered several times per year at no charge to the community. Topics have included: balancing a budget, social security, retirement planning, identity theft, medicare and investing.
424 North Main Street
Greensburg, PA 15601
Eligibility: Call for information
Hours: Monday through Thursday 9:00am to 5:00pm
Friday, 9:00am to 4:00pm
Centerville Clinics
Administrative Headquarters and Joseph A. Yablonski Memorial Clinic - Affordable Care Act Application Assistance
Provides application assistance for the Health Insurance Marketplace.
1070 Old National Pike
Fredericktown, PA 15333
Eligibility: Individuals in need of assistance with acquiring health insurance.
Hours: Monday through Friday, 7:00am to 5:00pm
Aging Services
APPRISE Program
Provides older adults with information and assistance in understanding their health insurance options; property tax and rent rebate; PACE
1055 Oak Street
Indiana, PA 15701
Eligibility: Must be 60 or older.
Hours: Monday through Friday, 8:30am to 4:30pm
Aging Services
Aging Services - Indiana Senior Center - Indiana Senior Center
Daytime Center. Meal served at noon. An Apprise Counselor visits each center to assist participants with complexities
of health insurance, insurance benefits, Medicare and Medicaid, claims filing, consumer protection, and other current issues. Transportation is available to and from each center through Indigo. Offers scheduled shopping trips and provide transportation to medical/therapy appointments.
1001 Oak Street
Indiana, PA 15701
Eligibility: Must be 60 or older.
Hours: Monday through Friday, 8:30am to 4:30pm
Aging Services
Aging Services - Mahoning Hills (Punxatawney) Senior Center - Mahoning Hills Social Center
Daytime Center. Meal served at noon. An Apprise Counselor visits each center to assist participants with complexities
of health insurance, insurance benefits, Medicare and Medicaid, claims filing, consumer protection, and other current issues. Transportation is available to and from each center through Indigo. Offers scheduled shopping trips and provide transportation to medical/therapy appointments.
19298 Route 119 North
Punxsutawney, PA 15767
Eligibility: Must be 60 or older
Hours: Monday through Thursday, 8:30am to 3:30pm
Aging Services
Aging Services - Saltsburg Senior Center - Saltsburg Social Center
Daytime Center. Meal served at noon. An Apprise Counselor visits each center to assist participants with complexities
of health insurance, insurance benefits, Medicare and Medicaid, claims filing, consumer protection, and other current issues. Transportation is available to and from each center through Indigo. Offers scheduled shopping trips and provide transportation to medical/therapy appointments.
212 Point Street
Saltsburg, PA 15681
Eligibility: Must be 60 or older
Hours: Monday through Thursday, 8:30am to 3:30pm
Evening Hours: Wednesday 1:00pm to 7:00pm
Aging Services
Aging Services - Chestnut Hills (Blairsville) Senior Center - Chestnut Hills Social Center
Daytime Center. Meal served at noon. An Apprise Counselor visits each center to assist participants with complexities
of health insurance, insurance benefits, Medicare and Medicaid, claims filing, consumer protection, and other current issues. Transportation is available to and from each center through Indigo. Offers scheduled shopping trips and provide transportation to medical/therapy appointments.
26 Heybert Drive
Blairsville, PA 15717
Eligibility: Must be 60 or older
Hours: Monday through Friday, 8:30am to 2:30pm
Evening Hours: Monday 3:30pm to 6:30pm
Aging Services
Aging Services - Two Lick Valley (Clymer) Senior Center - Two Lick Valley Social Center
Daytime Center. Meal served at noon. An Apprise Counselor visits each center to assist participants with complexities
of health insurance, insurance benefits, Medicare and Medicaid, claims filing, consumer protection, and other current issues. Transportation is available to and from each center through Indigo. Offers scheduled shopping trips and provide transportation to medical/therapy appointments.
450 Franklin Street
Clymer, PA 15728
Eligibility: Must be 60 or older
Hours: Monday through Friday, 8:30am to 4:30pm
Cornerstone Care Community Health Centers
Administrative Office - PENNIE Assister
Provides application assistance for the Health Insurance Marketplace, Medicaid, and CHIP.
7 Glassworks Road
Greensboro, PA 15338
Eligibility: Open to residents of the service area.
Hours: Monday through Friday, 8:00am to 5:00pm; Evening hours available upon
request
Alleghenies United Cerebral Palsy
Johnstown - State Medicaid Managed Care Enrollment Programs
Programs that pay for all or a portion of Medicare costs for low income medicare beneficiaries with limited resources/assets.
119 JARI Drive
Johnstown, PA 15904
Eligibility: Call for information
Hours: Monday through Friday, 8:00am to 4:30pm
Alleghenies United Cerebral Palsy
Pittsburgh - State Medicaid Managed Care Enrollment Programs
Programs that pay for all or a portion of Medicare costs for low income medicare beneficiaries with limited resources/assets.
201 Penn Center
Suite 205
Pittsburgh, PA 15235
Eligibility: Call for information
Hours: Monday through Friday, 8:00am to 4:30pm
LANTA
Public bus transportation consisting of 25 local routes throughout the Lehigh Valley, 4 Allentown school routes and 7 LANtaFlex routes. Local routes provides daily, early am, later evening and Saturday services. Schedules start at 5 am until 12 midnight with modified trips at 2:50am. Average bus fare is $4.00 for a an All Day Pass( unlimited rides on the day it is first used in a LANTA farebox).

Customer Service is available Monday through Friday, 7:00am to 5:00pm and Saturday and Sunday, 8:00am to 4:30 p.m.

Customer Service in Spanish available Monday through Friday, 7:00am to 3:00pm.

Senior transit ID for free rides available for 65+ customers

Free services for Medicare customers

Free rides for children under 5

$2 bus passes for social agencies

LANTA also operates Carbon County Community Transit, aka LYNX, a fixed route network serving Carbon County and LANtaVan, a door-to-door transportation service for seniors and people with disabilities.
1060 Lehigh Street
Allentown, PA 18103
Eligibility: Anyone requiring public transportation
Hours: Information Line: Monday through Friday, 7:00am to 6:00pm; Saturday,
9:00am to 1:00pm
Northampton County Area Agency On Aging
Northampton County Area Agency on Aging - PA MEDI
A federally funded program designed to answer questions older adults have about Medicare, Medigap, Medicaid, long-term care insurance and preventive care. Apprise is free, confidential, and staffed by trained volunteers who can provide older adults with clear and objective advice about available insurance options, help with medical insurance paperwork and answer questions about the appeals process. Counselors are located at various sites throughout Lehigh and Northampton Counties.
2801 Emrick Boulevard
Bethlehem, PA 18020
Eligibility: Adults 60 and older
Hours: Monday through Friday, 8:00am to 5:00pm
Northampton County Area Agency On Aging
Slate Belt Senior Center
Senior center offers various classes and activities. Must pay to play bingo or pool. Hot meal is served Monday through Friday, 11:15am, but must arrive by 10:45am. Individuals must call one day in advance for lunch reservation. Attendees are asked to make donations (what they can afford) for meals and transportation. Transportation is provided (must register with Easton Coach first).



PA MEDI (Medicare/Medicaid Assistance) Fridays by appointment.
707 American Bangor Road
RD3
Bangor, PA 18013
Eligibility: Seniors, age 60 years and over
Hours: Monday through Friday, 8:00am to 4:00pm
Social Security Office - Towanda
Towanda - Social Security Benefits and Information
Determines eligibility and pays benefits to those entitled to survivor benefits, to the entitled legally blind, and those entitled to retirement benefits.
1 Elizabeth Street, Suite 1
Towanda, PA 18848
Eligibility: Residents of Bradford, Sullivan, and Tioga counties
Hours: Monday through Friday, 9:00am to 4:00pm
Community Care Behavioral Health - Chester County
Exton - Mental Health Services
Offers referrals for behavioral health, mental health, and drug and alcohol use disorder services.
One East Uwchlan Avenue
Suite 311
Exton, PA 19341
Eligibility: Residents of Pennsylvania
Hours: 24/7
Southeastern Home Health Services
Bristol - Medicare Certified Home Health Services
Services include:
Heart Failure Disease Management, Cancer Care Specialty Services, Orthopedic Rehabilitation, Recovery from Fractures, Total Hip and Knee Replacement Surgery, PT/INR
IV/Infusion Therapy, Wound Care, Reconditioning after an Illness, Post Surgical Patients, Cardiac Rehabilitation, Stroke Rehabilitation, Diabetic Care, Pulmonary Care,
Homemaker Service, and Respite Care.
1501 Grundy's Lane
Suite 100
Bristol, PA 19007
Eligibility: Call for details.
Hours: Hours vary by location; call for details.
Southeastern Home Health Services
Philadelphia - Medicare Certified Home Health Services
Services include:
Heart Failure Disease Management, Cancer Care Specialty Services, Orthopedic Rehabilitation, Recovery from Fractures, Total Hip and Knee Replacement Surgery, PT/INR
IV/Infusion Therapy, Wound Care, Reconditioning after an Illness, Post Surgical Patients, Cardiac Rehabilitation, Stroke Rehabilitation, Diabetic Care, Pulmonary Care,
Homemaker Service, and Respite Care.
6500 Tabor Avenue
Lawndale Building, Suite 4122
Philadelphia, PA 19111
Eligibility: Call for details.
Hours: Hours vary by location; call for details.
Southeastern Home Health Services
Pennsburg - Medicare Certified Home Health Services
Services include:
Heart Failure Disease Management, Cancer Care Specialty Services, Orthopedic Rehabilitation, Recovery from Fractures, Total Hip and Knee Replacement Surgery, PT/INR
IV/Infusion Therapy, Wound Care, Reconditioning after an Illness, Post Surgical Patients, Cardiac Rehabilitation, Stroke Rehabilitation, Diabetic Care, Pulmonary Care,
Homemaker Service, and Respite Care.
2767 Geryville Pike
Pennsburg, PA 18073
Eligibility: Call for details.
Hours: Hours vary by location; call for details.
Southeastern Home Health Services
Colmar - Medicare Certified Home Health Services
Services include:
Heart Failure Disease Management, Cancer Care Specialty Services, Orthopedic Rehabilitation, Recovery from Fractures, Total Hip and Knee Replacement Surgery, PT/INR
IV/Infusion Therapy, Wound Care, Reconditioning after an Illness, Post Surgical Patients, Cardiac Rehabilitation, Stroke Rehabilitation, Diabetic Care, Pulmonary Care,
Homemaker Service, and Respite Care.
271 Bethlehem Pike
Suite 202
Colmar, PA 18915
Eligibility: Call for details.
Hours: Hours vary by location; call for details.
Southeastern Home Health Services
Downingtown - Medicare Certified Home Health Services
Services include:
Heart Failure Disease Management, Cancer Care Specialty Services, Orthopedic Rehabilitation, Recovery from Fractures, Total Hip and Knee Replacement Surgery, PT/INR
IV/Infusion Therapy, Wound Care, Reconditioning after an Illness, Post Surgical Patients, Cardiac Rehabilitation, Stroke Rehabilitation, Diabetic Care, Pulmonary Care,
Homemaker Service, and Respite Care.
101 Plaza Drive
Downingtown, PA 19335
Eligibility: Call for details.
Hours: Hours vary by location; call for details.
Southeastern Home Health Services
Blue Bell - Medicare Certified Home Health Services
Services include:
Heart Failure Disease Management, Cancer Care Specialty Services, Orthopedic Rehabilitation, Recovery from Fractures, Total Hip and Knee Replacement Surgery, PT/INR
IV/Infusion Therapy, Wound Care, Reconditioning after an Illness, Post Surgical Patients, Cardiac Rehabilitation, Stroke Rehabilitation, Diabetic Care, Pulmonary Care,
Homemaker Service, and Respite Care.
350 Sentry Parkway
Suite 120
Blue Bell, PA 19422
Eligibility: Call for details.
Hours: Hours vary by location; call for details.
Diakon Lutheran Social Ministries
Diakon Community Services for Seniors - Community Services for Seniors
**NOTES**
Click here for Coronavirus Information


Offers services and programs to seniors, ages 50 and above.
Includes:
- PA MEDI: Trained staff and volunteers assist individuals in navigating the Medicare system and help them to understand all available options.
- Meals on Wheels: Provides nutritious hot and cold meals to homebound individuals.
- Health & Wellness: Offers health promotion and disease prevention, fitness classes, walking clubs, and wellness screenings.
- Living & Learning after 50: Courses, classes, events, trips and workshops for active older adults, including a Senior Expo.
- Volunteer Opportunities
- Senior Community Centers - Offer a variety of programs and services as well as lunch-time meals.
118 South Centre Street
Suite 1
Pottsville, PA 17901
Eligibility: Varies with program; Must be a Schuylkill County resident 50 years of age
or older
Hours: .
Diakon Lutheran Social Ministries
**NOTES**
Click here for Coronavirus Information

Offers a range of human services for seniors. Programs include senior volunteer opportunities, volunteer home care, senior community centers, Health & Wellness programs, Living & Learning after 50, classes and events, Meals on Wheels, and Apprise Medicare counseling
118 South Centre Street, Suite 1
Pottsville, PA 17901
Hours: Monday through Friday, 8am - 4pm
Columbia - Montour Aging Office, Inc.
Columbia - Montour Aging Office - PA MEDI
Health Insurance Counselors help older Pennsylvanians understand their health insurance options under Medicare, long term care insurance, Medicaid, and Medicare Managed Care Programs, and other health insurance and public benefit programs.
702 Sawmill Road, Suite
Suite #201
Bloomsburg, PA 17815
Eligibility: All Medicare recipients
Hours: Monday through Friday, 8:00am to 4:30pm
Northumberland County Area Agency on Aging & Veterans Affairs
Northumberland County Area Agency on Aging - PA MEDI
PA MEDI is an insurance counseling program for Medicare, Medicaid, and supplemental Medicare plans.

This program offers problem solving with billing, insurance coverage and prescription drug plans.
322 North Second Street
Sunbury, PA 17801
Eligibility: Age 60 years or older
Hours: Weekdays, 8:30am to 4:30pm
Social Security Wilkes-Barre Office
Social Security Office
Processes and makes determination on all types of application for Social Security Retirement, Survivors Disability and Medicare Benefits, Processes claims for Supplemental Security Income (SSI), Informs employers, employees and self-employed persons of their rights and responsibilities under the Social Security Program, Assists beneficiaries with necessary reporting of events which may affect continuing eligibility, Accepts applications for original and duplicate social security numbers.
7 North Wilkes-Barre Blvd.
Luzerne, PA 18709
Eligibility: No limitations or restrictions
Hours: Monday through Friday 9:00am to 4:00pm. Recorded information available
24/7.
Bucks County Area Agency on Aging
Doylestown - Bucks County Area Agency on Aging - APPRISE- Insurance Counseling
Free health insurance counseling program to help Pennsylvanians age 60+ select insurance programs and medicare HMO's that will best meet their needs. Can help file appeals when services have been denied.
55 East Court Street
3rd Floor
Doylestown, PA 18901
Hours: Monday through Friday, 8:30am to 4:30pm
Bucks County Area Agency on Aging
Doylestown - Bucks County Area Agency on Aging - Insurance Counseling
APPRISE is a free health insurance counseling program for seniors with health insurance concerns. Will help decide which medicare HMO is right for you and explain what services are covered under what parts.
55 East Court Street
3rd Floor
Doylestown, PA 18901
Philadelphia Corporation for Aging
Philadelphia - Ombudsman Program
Responds to complaints made by residents, or their family members, of long term care facilities.

Ombudsman may address issues related to:

  • Residents’ finances: Access to personal funds, Medicare and Medicaid benefits, charges, and billing
    • Quality of life: Concerns about food, the physical environment, and social activities
    • Professional care: Issues concerning medications, nursing care, physician and rehabilitative services and the use of restraints
    • Residents’ rights: Practices and policies that maintain the resident’s dignity; as well as policies regarding admission, transfer and discharge
    • Information and education: Referrals to long-term care programs; assistance in making informed decisions about long term care providers and education about residents’ rights
  • 642 North Broad Street
    Philadelphia, PA 19130
    Eligibility: Serves Philadelphia County residents who reside in long-term care facilities.
    Hours: Call for information.
    Redeemer Health System
    Saint Joseph's Manor
    Older adults requiring long-term care will find our private resident rooms and spacious, sun-filled living areas are designed to to maximize privacy, safety and social opportunities. And, our close proximity to Holy Redeemer Hospital and Medical Center and its physician offices offers convenience and peace of mind for residents. Our nurses and staff care for residents and help them to function. Manor staff subscribe to the Eden Philosophy of care - a belief that emotional, intellectual and spiritual growth are lifelong processes. St. Joseph's Manor offers each resident opportunity for community, creativity and self-reliance. The Manor is Medicare and Medicaid Certified.
    1616 Huntingdon Pike
    Meadowbrook, PA 19046
    Partnership TMA of Montgomery County
    Montgomeryville - Free Transit Program for Seniors
    Seniors age 65 and over can sign up for a free card that allows them to ride on public transportation system throughout Pennsylvania. Commonly preferred to showing PACE or Medicare card to thwart possible identity theft.
    595 Bethlehem Pike
    Suite 102
    Montgomeryville, PA 18936
    Eligibility: Seniors age 65 and over in Montgomery county
    Hours: Monday through Friday, 9:00am to 5:00pm
    Bradford Sullivan Intellectual Disabilities Services
    Supports Coordination Organization (SCO)
    Offers compliance with the development of the Individualized Support Plan and insuring the appropriate implementation as required by the Pennsylvania Office of Developmental Programs. Monitors the provider and family compliance with the plan and consumer progress and safety.
    220 Main Street, Unit 1
    Towanda, PA 18848
    Eligibility: * Residents of Bradford and Sullivan counties

    * Individuals age 3 and older

    * Individuals with intellectual disabilities and autism
    Hours: Monday through Friday, 8:00am to 4:30pm
    STEP, Inc.
    STEP Office of Aging - Clinton County - PA MEDI
    Provide free, confidential, objective, easy-to-understand
    information about Medicare, Medicare Supplemental
    Insurance, Medicaid, PACE (Pharmaceutical Assistance
    Contract for the Elderly), and Long-Term Care Insurance.
    Counselors explain benefits, assist in evaluating different insurance plans (including Medicare Advantage Plans, Part D plans, and more), assist in Medicare enrollment and application for financial assistance for Part B and D plans, assist with the lottery funded PACE applications and questions, and assist with the Medicare appeal process.
    124 East Walnut Street
    Lock Haven, PA 17745
    Eligibility: Medicare beneficiaries
    Hours: Monday through Friday, 8:30am to 5:00pm
    STEP, Inc.
    STEP Office of Aging - Lycoming County - PA MEDI
    Provide free, confidential, objective, easy-to-understand
    information about Medicare, Medicare Supplemental
    Insurance, Medicaid, PACE (Pharmaceutical Assistance
    Contract for the Elderly), and Long-Term Care Insurance. Counselors explain benefits, assist in evaluating different insurance plans (including Medicare Advantage Plans, Part D plans, and more), assist in Medicare enrollment and application for financial assistance for Part B and D plans, assist with the lottery funded PACE applications and questions, and assist with the Medicare appeal process.
    2138 Lincoln Street
    Williamsport, PA 17701
    Eligibility: Medicare Beneficiaries
    Hours: Monday through Friday, 8:30am to 5:00pm
    Monroe County Area Agency on Aging
    Stroudsburg - PA MEDI
    Provides free health insurance counseling program (APPRISE) designed to help older Pennsylvanians with Medicare. Counselors are specially trained staff and volunteers who can answer your questions about Medicare and provide you with objective, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, and Long-Term Care Insurance.
    724 Phillips Street, Suite 102
    Stroudsburg, PA 18360
    Eligibility: Residents of Monroe County* Adults age 60 and older
    Hours: Monday through Friday, 8:00am to 4:30pm
    Union-Snyder Agency on Aging, Inc.
    PA MEDI Program
    A free health insurance counseling program designed to help older Pennsylvanians by answering questions and providing objective, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, and Long-Term Care Insurance.
    116 North Second Street
    Lewisburg, PA 17837
    Eligibility: To qualify for Medicare, a person needs to be 65 years of age or disabled
    for 25 months. There is no age limit for persons with End Stage Renal
    disease or with ALS.
    Hours: Monday through Friday, 8:30am to 4:00pm
    Devereux Pocono Center
    Newfoundland - Vocational Training
    Offers pre-employment vocational training, supported employment, and school-to-work transition services.
    1547 Mill Creek Road
    Newfoundland, PA 18445
    Eligibility: * Adults age 18 and older

    * Residents of Wayne County
    Hours: Monday through Friday, 8:00am to 4:00pm
    Pike County Area Agency on Aging
    PA MEDI Counseling
    Counseling for seniors seeking assistance regarding Medicare, available Medicare Supplemental Insurance, and Prescription Drug Plans. Certified counselors, trained to assist beneficiaries to review their options, are available by appointment.
    150 Pike County Boulevard
    Blooming Grove
    Hawley, PA 18428
    Eligibility: Pike County residents 60 years or older.
    Hours: Monday through Friday, 8:30am to 4:00pm
    Pike County Area Agency on Aging
    Information and Assistance
    Provides assistance with senior benefit programs, Medicare & Supplementary programs, eligibility for low-income senior programs including home and community services, along with: home-delivered meals, prescription drug programs, health & Wellness programs, person-centered counseling, case management, senior activities, support groups and volunteering opportunities.
    150 Pike County Boulevard
    Blooming Grove
    Hawley, PA 18428
    Eligibility: Pike County residents 60 years or older
    Hours: Monday through Friday, 8:00am to 4:00pm
    Complete Care Strategies
    King of Prussia - Geriatric Care Management
    Provides senior a in-home service that provides care management services, health services, and provides financial services to the individual.
    630 Freedom Business Center Drive
    3rd Floor
    King of Prussia, PA 19406
    Eligibility: Call for more information.
    Hours: Monday through Friday, 8:00am to 6:30pm
    Montgomery County Office of Senior Services
    Norristown - Caregiver Support Program
    Support for grandparents (55 years and older)who are raising children under the age of 18. Caregivers are eligible for reimbursements to assist with monthly expenses for the care of the child, up to $200 per month.
    1430 DeKalb Street
    2nd Floor
    Norristown, PA 19404
    Eligibility: Caregiver must be 55 years of age or older; care recipients must be 18
    years of age or younger; recipient must reside with grandparent
    caregiver; must meet household income requirements
    Hours: Varies by location. Call for information
    Delaware County Office of Services for the Aging
    Eddystone - PA MEDI Health Insurance Counseling
    Provides a medicare counseling program designed to help older adults. The PA MEDI program is a State Health Insurance Program (SHIP) funded in whole or part by a grant through the Administration for Community Living.
    1510 Chester Pike
    Suite 250
    Eddystone, PA 19022
    Eligibility: Delaware County residents age 60 and older
    Hours: Monday through Friday, 8:30am to 4:30pm
    Cumberland County Aging & Community Services
    Health Insurance Information
    Answers questions about Medicare, Advantage Plans, Medicaid, Medicare Supplements, prescription Part D Plans, and other issues related to health insurance.
    1100 Claremont Road
    Carlisle, PA 17015
    Eligibility: All Medicare beneficiaries, their families, or their caregivers needing assistance
    Hours: Monday through Friday, 8:00am to 4:30pm
    Cumberland County Aging & Community Services
    Ombudsman, Mediation, and Advocacy Services
    Investigates and finds resolution to complaints about nursing facilities and personal care homes. Provides answers to questions about billing and charges, including those covered by Medicare and Medicaid. Supports appeals regarding transfers, discharges, discontinuance, or changes in service.
    1100 Claremont Road
    Carlisle, PA 17015
    Eligibility: Adults age 60 and older who are residents in Nursing Facilities, Personal Care, and Assisted Living Homes and participants at the Adult Day Care centers and Life Programs
    Hours: Monday through Friday, 8:00am to 4:30pm
    Cumberland County Aging & Community Services
    Volunteer Opportunity
    Offers APPRISE Medicare Counseling and Ombudsman volunteer opportunities.
    1100 Claremont Road
    Carlisle, PA 17015
    Eligibility: Adults age 18 and older
    Hours: Monday through Friday, 8:00am to 4:30pm
    Cumberland County Aging & Community Services
    Medicaid Information and Prescription Expense Assistance
    Offers prescription assistance programs, PACE (Pharmaceutical Assistance Contract for the Elderly) and PACENET, for Pennsylvania residents age 65 or older with limited income. Provides information regarding the numerous plans covered by Medicare and assists with enrollment.
    1100 Claremont Road
    Carlisle, PA 17015
    Eligibility: Anyone 60 years and older, on Medicare or under insured
    Hours: Monday through Friday, 8:00am to 4:30pm
    Lancaster County Office of Aging
    PA MEDI
    A volunteer-staffed program to assist Medicare beneficiaries in the following areas:

    - Clarifying current health insurance coverage

    - Determining if current health insurance coverage is adequate

    - Assistance in finding supplemental insurance

    - Assisting with applications and providing information on PACE Plus, a program designed to aid income eligible seniors with the cost of prescription drugs

    - Assistance with Medicare prescription drug coverage
    150 North Queen Street
    Suite 415
    Lancaster, PA 17603
    Eligibility: Lancaster County residents, Medicare beneficiaries
    Hours: Office of Aging: Monday through Friday, 9:00am to 1:00pm
    Mifflin-Juniata Regional Services Corporation
    Yeagertown - PA Medi
    Serves as a free health insurance counseling program for individuals on Medicare and Medicaid. Counselors answer questions about Medicare and provide easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, and Long-Term Care Insurance. Counselors also offer insurance options to help find an insurance option that meets the client's health and wellness needs,assistance in filing appeals, and grievances for denied services and quality of care.
    25 Rothermel Drive
    Yeagertown, PA 17099
    Eligibility: Residents of Juniata County and Mifflin County
    Hours: Monday through Friday, 8:00am to 4:00pm
    Adams County Office for Aging
    Gettysburg - Community Services
    Connecting our older adult citizens with the community.
    A) APPRISE - Medicare Counseling Program: Free one-on-one or telephone assistance to older persons to help them understand Medicare eligibility and benefits, Medicare supplemental insurance, and prescription drug coverage.
    B) Legal Assistance: Offers limited legal help with issues facing older adults who meet income eligibility.
    C) Senior Center Information: For those 60yrs+, a center offers meals, social activities, and a range of activities and wellness programming.
    D) Transportation Assistance: Rabbittransit has developed a program for those 60+ for specific program and those 65+ for other transportation needs. We can share more info when you call.
    E) Tax Assistance Program: This free service can address tax issues for most middle to low-income taxpayers age 60 and over.
    318 West Middle Street
    Gettysburg, PA 17325
    Eligibility: Residents of Adams County
    Hours: Monday through Friday, 8:00am to 4:30pm
    Red Rose Transit Authority (RRTA)
    Queen Street Station Transit Center
    Queen Street Station includes an interior transit park with berths for eleven RRTA bus routes. The Information Center includes a sales area to purchase passes. Route and schedule information is available. The Information Center includes additional seating, concessions and rest rooms.
    One Fare no matter where you ride:
    Adult Cash Fare: $1.80
    31 Day Pass: $42.00
    10 Ride Pass: $13.50
    All Day Pass: $3.70
    Half-Fare Disabled Rate valid anytime
    Medical Assistance, Medicare and private insurance accepted on shared ride service.
    225 North Queen Street
    Lancaster, PA 17603
    Eligibility: Open to the public
    Hours: Transit Center: Monday through Friday, 8:00am to 5:30pm; Saturday and
    Sunday, 8:00am to 4:30pm; Bus service available 7 days a week on
    particular routes
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Fulton Office - State Medicaid Waiver Programs
    Helps Medicare beneficiaries obtain reliable information about care options and coverage. An PA MEDI counselor is available to explain the various Medicare Part D prescription drug plans and options.
    116 West Market Street
    Suite 201
    McConnellsburg, PA 17233
    Eligibility: Contact agency for more details.
    Hours: Monday through Friday, 8:30am to 4:30pm
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Bedford - State Medicaid Waiver Programs
    Helps Medicare beneficiaries obtain reliable information about care options and coverage. An PA MEDI counselor is available to explain the various Medicare Part D prescription drug plans and options.
    240 Wood Street
    Bedford, PA 15522
    Eligibility: Contact agency for more details.
    Hours: Monday through Friday, 8:30am to 4:30pm
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Huntingdon Office - State Medicaid Waiver Programs
    Helps Medicare beneficiaries obtain reliable information about care options and coverage. An PA MEDI counselor is available to explain the various Medicare Part D prescription drug plans and options.
    307 Tenth Street
    Huntingdon, PA 16652
    Eligibility: Contact agency for more details.
    Hours: Monday through Friday, 8:30am to 4:30pm
    Center for Advocacy for the Rights and Interests of the Elderly
    Philadelphia - Senior Medicare Patrol (SMP)
    Raises awareness of healthcare fraud and abuse in Medicare and Medicaid programs. Provides education about healthcare fraud, how to report it, and how to self-advocate in a complex healthcare system. Takes calls from those suspecting fraud and assist in making complaints with the proper agency and/or help resolve problems.
    1650 Arch Street, Suite 1825
    Philadelphia, PA 19103
    Eligibility: Serves Medicaire beneficiaries, their families, and caregivers.
    Hours: Monday through Friday, 9:00am to 5:00pm
    Center for Advocacy for the Rights and Interests of the Elderly
    Philadelphia - Philadelphia Long Term Care Ombudsman Program
    Serves long-term care residents in nursing homes, personal care homes, domiciliary care homes, and adult day care centers. Advocate for consumers by educating them about their rights related to admissions, transfer and discharge, personal funds, physician services, nursing and personal care. Answers questions about long term care services and programs such as Medical Assistance and Medicare benefits; and protects the identity of complainants upon request and respect confidentiality.
    1650 Arch Street, Suite 1825
    Philadelphia, PA 19103
    Eligibility: Adults age 60 and older * Residents of Montgomery and Philadelphia
    counties

    * Living in a long-term care facility
    Hours: Monday through Friday, 9:00am to 5:00pm
    Area Agency on Aging - Luzerne and Wyoming Counties
    PA MEDI
    A free health insurance counseling program designed to help older Pennsylvanians by answering questions and providing objective, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, and Long-Term Care Insurance.
    111 North Pennsylvania Boulevard
    Suite 100
    Wilkes Barre, PA 18702
    Eligibility: Medicare Recipients
    Hours: Monday through Friday 8:00am to 4:00pm
    Rural Health Corporation of NEPA
    Black Creek Health Center - Black Creek Dental Clinic
    Accepts most Commercial Insurances accepted. Medicare. PA Medical Assistance. Chip Programs.
    75 Pineapple Street
    Nuremberg, PA 18241
    Eligibility: Available to persons of all ages including Pediatrics, Adolescents,
    Adults, and Geriatrics.
    Hours: Monday, Tuesday, Wednesday, 8:00am to 5:00pm; Thursday, 8:00am to 4:00pm;
    Friday, 8:00am to 1:00pm
    Rural Health Corporation of NEPA
    LaPorte Health Center - Laporte Health Center
    Provides comprehensive medical care including primary care, family medicine, geriatrics, women's health, men's health, physical exams, annual physicals, annual wellness exams, immunizations, minor procedures, preventive care and well-baby care.
    216 King Street
    Laporte, PA 18626
    Eligibility: Available to persons of all ages, from newborns through retirement years.
    Hours: Monday, Tuesday, Thursday, Friday, 8:00am to 5:00pm; Wednesday, 8:00am to
    8:00pm
    Carbon County Area Agency on Aging
    PA MEDI
    A free, confidential, and staffed by trained volunteers who can provide older adults with straightforward information about Medicare, Medigap, Medicaid, long-term care insurance and preventive care, help with medical insurance paperwork and answer questions about the appeals process. Counselors are located at various sites throughout Carbon County.
    401 Delaware Avenue
    Third Floor
    Palmerton, PA 18071
    Eligibility: Adults, age 60 and over
    Hours: Monday through Friday, 8:30am to 4:30pm
    AmeriHealth Caritas
    Medical Assistance Managed Care Organization
    Offers medical benefits including doctor visits, hospital services, vision, dental, and prescription benefits, and other programs unique to their plan.
    200 Stevens Drive
    Philadelphia, PA 19113
    Eligibility: Serves residents in Philadelphia who meet the eligibility requirements for medical assistance.
    Hours: 24/7
    Surrey Services for Seniors
    Center for Healthy Living - Devon - Older Adult Information and Referral
    Provides information and referral services for older adults covering many areas of concern including:
    A) PA MEDI (formerly APPRISE) Medicare Counseling
    B) Home delivered meals
    C) Check in services and friendly calls
    D) Small home repair referrals
    E) Pet care services referrals
    F) Professional services referrals, such as legal or financial
    G) Senior Farmers Market vouchers for individuals who qualify
    H) AARP tax preparation assistance
    I) Home heating assistance offered by local counties
    60 Surrey Way
    Devon, PA 19333
    Eligibility: Serves residents in Delaware and Chester county age 55 and older.
    Hours: Monday through Friday, 8:30am to 4:30pm
    PerformCare
    Harrisburg - Public and Commerical Behavioral Health Program
    CBHNP Member services staff is on site 24 hour a day, 7 days a week to answer phone calls live. They are trained extensively to:
    * Take calls to assist Members, families, and providers in all areas of behavioral health
    * Gather initial assessment information
    * Perform basic risk assessments
    8040 Carlson Road
    Clover Hill Business Park
    Harrisburg, PA 17112
    Eligibility: Call for information
    Hours: 24/7
    PerformCare
    Harrisburg - Member Services
    A full-service behavioral health managed care organization serving the Medicaid population in Pennsylvania. They are responsible for managing mental health and substance abuse services. CBHNP is required to make sure Members enjoy high quality care and timely access to appropriate mental health and substance abuse services. They also are responsible to help coordinate other services a family may need. The benefit packages for eligible MA consumers are based on category of assistance, age, and for some consumers, the existence of Medicare coverage.
    8040 Carlson Road
    Clover Hill Business Park
    Harrisburg, PA 17112
    Eligibility: Individuals who qualify for Medical Assistance as determined by the
    Department of Public Welfare and who are HealthChoices members.
    Hours: Member services staff are available by phone 24/7.
    AARP
    National Office
    A national non-profit, non-partisan organization dedicated to helping older Americans achieve independent lives filled with dignity and purpose.
    Services offered to members include:
    - Publications such as Modern Maturity and the AARP Bulletin
    - Legislative advocacy
    - Educational resources
    - Access to local chapter activities
    - 55 Alive/Mature Driving program (See own listing)
    - Legal counsel for the elderly
    - Grandparent Information Center provides information and resources to help grandparents cope with their surrogate parent roles
    601 E Street, NW
    National Headquarters
    Washington, DC 20049
    Eligibility: Persons age 50 and over
    Hours: Monday through Friday, 8:00am to 8:00pm
    Greater Harleysville and North Penn Senior Services (GHNPSS)
    The PEAK Center - Support Services and Consumer Resources
    Support Services and Consumer Resources offers assistance on a variety of legal, financial and health services. Age eligibility may apply.

    Services available include:
    - Financial and Legal Advice
    - Benefit Screenings and Application Assistance
    - Assistance with Taxes and Rebates
    - Medicare and Healthcare Options; APPRISE Counselor
    - Assistance with LIHEAP (Low Income Home Energy Assistance Program).
    - Access to Other Agencies and Government Services
    606 East Main Street, Suite 1003
    Lansdale, PA 19446
    Eligibility: Older Adults
    Hours: Monday through Friday, 8:00am to 4:00pm
    Greater Harleysville and North Penn Senior Services (GHNPSS)
    Harleysville - Support Services and Consumer Resources
    Support Services and Consumer Resources offers assistance on a variety of legal, financial and health services. Age eligibility may apply.

    Services available include:
    - Financial and Legal Advice
    - Benefit Screenings and Application Assistance
    - Assistance with Taxes and Rebates
    - Medicare and Healthcare Options; APPRISE Counselor
    - Assistance with LIHEAP (Low Income Home Energy Assistance Program).
    - Access to Other Agencies and Government Services
    312 Alumni Avenue
    Harleysville, PA 19438
    Eligibility: Older Adults
    Hours: Monday through Friday, 8:00am to 4:00pm
    Visiting Nurse Association (VNA)
    VNA Personal Navigator Program
    Provides application assistance for enrollment in the following public benefits: Medical Assistance, PENNIE, Medicare related supports and subsidies, PACE/NET, One Sight, SNAP, Free/Reduced Cost School Lunches, Senior Farmer's Market Vouchers, TANF, PECO subsidies, LIHEAP, LIWAP, Free cell phone program, the Affordable Connectivity Program & the Rent and Property Tax Rebates.
    1421 Highland Avenue
    Abington, PA 19001
    Eligibility: Residents of Montgomery County
    Hours: Monday through Friday, 8:00am to 4:30pm
    Visiting Nurse Association (VNA)
    Norristown - VNA Personal Navigator Program
    Provides application assistance for enrollment in the following public benefits: Medical Assistance, PENNIE, Medicare related supports and subsidies, PACE/NET, One Sight, SNAP, Free/Reduced Cost School Lunches, Senior Farmer's Market Vouchers, TANF, PECO subsidies, LIHEAP, LIWAP, Free cell phone program, the Affordable Connectivity Program & the Rent and Property Tax Rebates.
    1109 DeKalb Street
    Norristown, PA 19401
    Eligibility: Residents of Montgomery County
    Hours: Monday through Friday, 8:00am to 4:30pm
    Legal Clinic for the Disabled
    Philadelphia - Legal Services
    Provides legal services to low-income people with disabilities and to the deaf and hard of hearing in most areas of civil law including: child custody, child support, protection from abuse, landlord-tenant, divorce (no-fault), debt collection, Medicaid, Medicare, increasing access to healthcare, simple wills, living wills, and power of attorney.
    1513 Race Street
    Philadelphia, PA 19102
    Eligibility: * Individuals with a disability

    * Living at 200% or below the federal poverty guidelines

    * Residents of the Greater Philadelphia area
    Hours: Monday through Friday, 9:00am to 5:00pm
    Tri-State Advocacy Project
    Collegeville - Advocacy Services
    Provides advocacy and information to help individuals and families navigate the health care system. Assists with government benefits and services, including Medicare, Medicaid, Home and Community Based Services, and Social Security Benefits; files appeals when benefits are denied; and shares information on community resources and other funding sources for home modifications, assistive technology devices, and personal assistance services.
    3454 Beverly Drive
    Collegeville, PA 19426
    Eligibility: No limitations or restrictions
    Hours: Monday through Friday, 9:00am to 6:00pm
    City of Williamsport
    Williamsport Bureau of Transportation - River Valley Transit - Bus Transportation
    Provides safe, convenient, efficient, and affordable public transportation to the citizens of the Greater Williamsport Area and Lycoming County. Services include:
    • EZ Fare passes
    • Bus transfers
    • PennDOT Free Program for Senior Citizens
    • $1.00 Cash Fare Card for Certified Persons with Disabilities presenting one of the following: PA Reduced Transit Fare ID Card, RVT Plus ID Card, or Medicare Card
    • Special Student and Youth Rates
    1500 West 3rd Street
    Williamsport, PA 17701
    Eligibility: Call for more information.
    Hours: Administration: Weekdays, 8:30am to 5:00pm; Saturday, 9:00am to 2:00pm
    Lackawanna County Department of Human Services
    Pennsylvania Department of Human Services - Regional Child Development Offices - Office of Child Development and Early Learning
    Since its inception in 2007, the Office of Child Development and Early Learning (OCDEL) has focused on creating opportunities for the commonwealthâ??s youngest children to develop and learn to their fullest potential. This goal is accomplished through a framework of supports and systems that help ensure that children and their families have access to high quality services.

    OCDEL works with many partners to create opportunities for the commonwealthâ??s children. Parents, schools, child care, early intervention, Head Start, libraries, community organizations and other stakeholders have joined with the Office of Child Development and Early Learning to provide high quality early childhood programs and effective prevention strategies to mitigate challenges faced by families that affect school readiness and academic success.

    OCDEL strives to build a strong foundation for children, starting in infancy, through the establishment of a statewide standard for excellence in early care and education and the creation
    100 Lackawanna Avenue, 3rd. Floor
    Scranton State Office Building
    Scranton, PA 18503
    Hours: Monday through Friday, 8:00am to 5:00pm
    Easton Area Public Library
    Easton - Library Services
    Offers a collection of books, magazines, and audiobooks; summer programs; Internet access, and information on public assistance programs.
    515 Church Street
    Easton, PA 18042
    Eligibility: Residents of the Easton Area School District
    Hours: Monday through Thursday, 9:00am to 8:00pm; Friday and Saturday, 9:00am to
    5:00pm
    Chester County Department of Aging Services
    West Chester - Chester County Department of Aging Services - PA MEDI Medicare/Insurance
    Offers help to older adults so they can understand their Medicare and other health insurance benefits and assist them in making sound decisions about what is best for them.
    601 Westtown Road, Suite 130
    Government Services Center
    West Chester, PA 19380
    Eligibility: Chester County residents aged 60 and over.
    Hours: Call for information
    Berks Encore
    Strausstown - Medicare Counseling
    Provides health insurance counseling, assistance with Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, and PACE (prescription assistance).
    44 East Avenue
    Strausstown, PA 19559
    Eligibility: Adults age 50 and older
    Hours: Monday through Friday, 8:00am to 3:00pm
    Berks Encore
    Mifflin - Medicare Counseling
    Provides health insurance counseling, assistance with Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, and PACE (prescription assistance).
    30 Liberty Street
    Shillington, PA 19607
    Eligibility: Adults age 50 and older
    Hours: Monday through Friday, 7:30am to 2:30pm
    Berks Encore
    Reading - Medicare Counseling
    Provides health insurance counseling, assistance with Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, and PACE (prescription assistance).
    40 North Ninth Street
    Reading, PA 19601
    Eligibility: Adults age 50 and older
    Hours: Monday through Friday, 8:00am to 4:00pm
    Berks Encore
    Reading - Advocate Services
    Provides community educational sessions as well as one-on-one counseling on Social Security and Medicare benefit planning, long-term living planning, check writing and budgeting, and fiduciary bookkeeping. Helps to develop individualized plans to meet the needs of each client.
    40 North Ninth Street
    Reading, PA 19601
    Eligibility: Adults age 50 and older
    Hours: Monday through Friday, 8:00am to 4:00pm
    Berks Encore
    Wernersville - Medicare Counseling
    Provides health insurance counseling, assistance with Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, and PACE (prescription assistance).
    Brenner Building #5
    Wernersville State Hospital
    Wernersville, PA 19565
    Eligibility: Adults age 50 and older
    Hours: Monday through Friday, 8:00am to 3:00pm
    Berks Encore
    Douglassville - Medicare Counseling
    Provides health insurance counseling, assistance with Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, and PACE (prescription assistance).
    2144 Weavertown Road
    Douglassville, PA 19518
    Eligibility: Adults age 50 and older
    Hours: Monday through Friday, 8:00am to 3:00pm
    Berks Encore
    Fleetwood - Medicare Counseling
    Provides health insurance counseling, assistance with Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, and PACE (prescription assistance).
    14432 Kutztown Road
    Fleetwood, PA 19522
    Eligibility: Adults age 50 and older
    Hours: Monday through Friday, 8:00am to 3:00pm
    Kennett Area Senior Center
    Kennett Square - Information and Assistance
    Offers an information assistance department which can answer questions for transportation needs, energy assistance, financial and legal matters, aging matters, community based programs, caregiver information and much more. The I&A Department serves as an PA-Medi site for SHIP (State Health Insurance Assistance Program) for Medicare counseling and assistance with enrollment in Part D (Prescription Drug Program).
    427 South Walnut Street
    Kennett Square, PA 19348
    Eligibility: Age 50 and older in Chester County
    Hours: Monday through Friday, 9:00am to 3:00pm
    ChesPenn Health Services
    Center for Family Health at Eastside - Medical Care
    Offers adult primary care, pediatric primary care, women's healthcare, and prenatal care. Also offers behavioral health services, health education and information, and social services assistance.
    125 9th Street
    Chester, PA 19013
    Eligibility: No limitations or restrictions
    Hours: Hours may vary by location; call for details.
    ChesPenn Health Services
    Center for Family Health at Coatesville - Medical Care
    Offers adult primary care, pediatric primary care, women's healthcare, and prenatal care. Also offers behavioral health services, health education and information, and social services assistance.
    744 Lincoln Highway East
    Suite 110
    Coatesville, PA 19320
    Eligibility: No limitations or restrictions
    Hours: Hours may vary by location; call for details.
    ChesPenn Health Services
    Center for Family Health at Upper Darby - Medical Care
    Offers adult primary care, pediatric primary care, women's healthcare, and prenatal care. Also offers behavioral health services, health education and information, and social services assistance.
    5 South State Road
    Eligibility: No limitations or restrictions
    Hours: Hours may vary by location; call for details.
    Wayne Senior Center
    Wayne - Living Well Programs
    Offers a variety of programs for seniors, including:AARP driving course, light breakast, lunch daily, grocery shopping trips, medicare and health insurance counseling, transportation to and from, income tax help, support groups, and entitlement help. Provides PACE, rent rebate energy assistance.
    108 Station Road
    Wayne, PA 19087
    Eligibility: * Adults age 50 and older

    * Residents of Delaware and Montgomery counties
    Hours: Monday through Friday, 9:00am to 4:30pm
    Slatington Public Library
    Slatington - Library Services
    Offers informationail, educational, and recreational activities.
    650 Main Street
    Slatington, PA 18080
    Eligibility: Residents of Carbon and Lehigh counties
    Hours: Monday and Wednesday, 9:00am to 7:00pm; Tuesday, 9:00am to 3:00pm;
    Friday, 9:00am to 5:00pm; Saturday, 8:00am to 2:00pm
    Lehigh County Office of Aging and Adult Services
    PA MEDI - Lehigh - PA MEDI
    A 200 one-bedroom apartments for low to moderate-income residents, 62 years of age or older, as well as income qualified persons younger than 62 who are on disability. All applicants must be self-sufficient as Cedarview does not provide medical or personal care services. Two year waiting list for those over 62 and five year waiting list for those under 62.



    APPRISE (Medicare/Medicaid Assistance) available the second Wednesday, 11:00am to 1:00pm.
    17 South Seventh Street
    Lehigh County Government Center
    Allentown, PA 18101
    Eligibility: Seniors ages 60 or older or disabled persons under 60
    Hours: Monday through Friday, 8:30am to 4:00pm
    Lehigh County Office of Aging and Adult Services
    Cedarview Apartments
    Cedarview Apartment complex is 200 one-bedroom apartments for low to moderate-income residents, 62 years of age or older, as well as income qualified persons younger than 62 who are on disability. All applicants must be self-sufficient as Cedarview does not provide medical or personal care services. Two year waiting list for those over 62 and five year waiting list for those under 62.



    PA MEDI (Medicare/Medicaid Assistance) available the second Wednesday from 11am-1pm.
    4230 Dorney Park Road
    Allentown, PA 18104
    Eligibility: Lower income adults who are 62 and older, or are physically disabled
    Hours: Monday through Friday, 8:00am to 4:00pm
    Jewish Family Service of the Lehigh Valley
    Allentown - Older Adult Case Management
    Provides information and referral, service coordination, and educational programs for older adults living on their own or in assisted care. Geriatric specialist on staff meets clients by phone, at the agency, or at client homes for assessments. Fees apply. Medicare accepted.
    2004 Allen Street
    Allentown, PA 18104
    Eligibility: Older adults
    Hours: By appointment only; Monday through Thursday, 9:00am to 4:00pm
    RSVP
    King of Prussia - PA MEDI - Medicare Counseling Program
    RSVP APPRISE volunteers are trained to educate and inform potential recipients or caretakers about Medicare, leading to increased access to benefits and savings.
    901 East Eighth Avenue
    Suite 200
    King of Prussia, PA 19406
    Eligibility: Serves residents in Montgomery County who are seniors and caregivers.
    Hours: Monday through Thursday, 8:30am to 4:00pm
    Oxford Area Senior Center
    Oxford - Information & Assistance
    Assists seniors in searching for and contacting governmental, non-profit, and commercial services that are needed to help one live independently. Also provides medicare counseling and certificate assistance.
    12 East Locust Street
    Oxford, PA 19363
    Eligibility: Adults age 55 and older.
    Hours: Monday through Friday, 9:00am to 3:00pm
    Phoenixville Area Senior Center
    Phoenixville - Senior Center
    Provides meals, counseling, health seminars, social activities, recreational and educational programs for seniors.
    153 Church Street
    Phoenixville, PA 19460
    Eligibility: Residents of Chester County, Adults 55 and older
    Hours: Monday through Friday, 8:00am to 3:00pm
    St Luke's University Health Network
    Support Groups and Classes
    Offers a variety of support groups and classes. Call for information
    Various locations
    Bethlehem, PA 18015
    Eligibility: Anyone
    Hours: Monday through Friday, 8:30am to 4:30pm
    United States Railroad Retirement Board
    Harrisburg - Advocacy Group
    Provides assistance to active and retired railroad workers. Handles retirement and survivor benefits, Medicare enrollment, and unemployment and sickness benefits.
    215 Pine Street
    Suite 203
    Harrisburg, PA 17101
    Eligibility: Railroad employee
    Hours: Monday through Friday 9:00am to 3:00pm
    AARP Pennsylvania Office
    AARP Tax-Aide - Legal Services Network
    Offers a free initial consultation by phone or in person-of up to 45 minutes with a local attorney who meets AARP standards of experience and customer service. Assists with simple wills, powers of attorney, and living wills.
    601 East Street, North West
    Eligibility: Must be a member of AARP
    Hours: Call for information
    Heritage Senior Center
    Senior Center
    Offers hot meals and delivers Meals on Wheels to home-bound seniors. Provides APPRISE counselors who help with Medicare information and resources. Assists with Income Tax, Rent/Property Tax Rebate, LIHEAP, and PACE Assistance forms and applications. Offers health screenings, produce vouchers, referral services, health and nutrition education, social, and physical health, recreational activities, and volunteer opportunities.
    3700-4 Davidsburg Road
    Dover, PA 17315
    Eligibility: Adults age 60 and older
    Hours: Monday through Friday, 8:30am to 1:30pm
    Congregate Meal: Monday through Friday, 12:00pm
    Meal Delivery: Monday, Wednesday, and Friday, call for details
    Pennsylvania Department of Aging
    PA MEDI
    Free health insurance counseling program (APPRISE) designed to help older Pennsylvanians with Medicare. Counselors are specially trained staff and volunteers who can answer questions about Medicare and provide consumers with objective, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, and Long-Term Care Insurance.
    555 Walnut Street
    Fifth Floor
    Harrisburg, PA 17101
    Eligibility: Pennsylvanians over the age of 60
    Hours: Monday through Friday, 8:30am to 5:00pm
    Social Security Administration
    Online Services
    Provides a website where individuals can apply for retirement, disability, and Medicare benefits online; check the status of an application or appeal; request a replacement Social Security card (in most areas); print a benefit verification letter; and more, from anywhere and from any of your devices.

    The services and benefits include:
    * Social Security Number applications
    * Replacement Social Security cards
    * Retirement Benefits
    * Medicare applications
    * Social Security Disability (SSDI)
    * Social Security Burial Benefits
    Office of Public Inquiries
    6401 Security Boulevard
    Baltimore, MD 21235
    Eligibility: United States Citizens and Legal Residents with Social Security Numbers
    Hours: Online Services are available: Monday through Friday, 5:00am to1:00am
    Saturday, 5:00am to 11:00pm Sunday, 8:00am to 11:30pm
    Social Security Administration
    Local Office Locator and Services
    Allows individuals to search for the local Social Security Administration office that serves a particular area. Once the local office is identified, individuals may contact that office for assistance in applying for the variety of benefits that are available through the Social Security Administration.

    The services and benefits include:
    * Social Security Number applications
    * Replacement Social Security cards
    * Retirement Benefits
    * Medicare applications
    * Social Security Disability (SSDI)
    * Social Security Burial Benefits
    Office of Public Inquiries
    6401 Security Boulevard
    Baltimore, MD 21235
    Eligibility: United States Citizens and Legal Residents with Social Security Numbers
    Hours: Website available 24/7
    Social Security Scranton Office
    Social Security Office
    The Scranton Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
    409 Lackawanna Avenue
    1st floor
    Scranton, PA 18503
    Eligibility: Retirement benefits for those eligible aged 62 or older
    Hours: By appointment - Monday, Tuesday, Wednesday, Thursday, and Friday 9:00am
    to 4:00pm;
    Centre County Human Services - Office of Aging
    Bellefonte - PA-Medi
    Provides information to individuals who are receiving Medicare benefits. PA MEDI counselors consist of both staff and specifically trained volunteers who can answer questions about Medicare and provide objective and easy to understand information on a variety of topics
    420 Holmes Street
    Suite 245
    Bellefonte, PA 16823
    Eligibility: Individuals recieving medicare benefits
    Hours: Monday through Friday, 8:30am to 5:00pm
    Social Security Bloomsburg Office
    Bloomsburg - Social Security Office
    Provides such services as: application for retirement benefits, SSI and disability benefits, survivors' benefits, and Medicare. Assists with checking application or appeal status, replacing Medicare card, obtaining SSA forms, and a new or replacement Social Security card
    700 Market Street
    Bloomsburg, PA 17815
    Eligibility: No limitations or restrictions to request services
    Hours: By appointment: Monday through Friday - 9:00am to 4:00pm
    Walk-in for card replacement or forms
    Medicare
    Virtual Resource - Medicare Helpline
    Provides information about Medicare, doctor and ambulance bills, and durable medical equipment, also provides other Medicare publications.
    Eligibility: beneficiaries
    Hours: 24/7; except some federal holidays
    United States Social Security Administration
    Schuylkill Office - Social Security Administration
    Provides the following services:
    * Processes and makes determination on all types of applications for Social Security retirement, survivors disability, and Medicare benefits
    * Processes claims for Supplemental Security Income (SSI) benefits
    * Informs employers, employees, and self-employed persons of their rights and responsibilities under the Social Security program
    * Assists beneficiaries with necessary reporting of events which might affect continuing eligibility
    * Accepts applications for original and duplicate social security numbers
    * Explains the right to the appeal process to dissatisfied clients
    * Investigates possible collusion, impersonation, misrepresentation, or fraud in connection with claims under the Social Security Act
    * Maintains an informational resource file and makes appropriate referrals
    * Accepts initial applications for Black Lung Benefits
    * Burial Benefits:
    2221 West Market Street
    Suite 200
    Pottsville, PA 17901
    Eligibility: Open to the public
    Hours: Monday, Tuesday, Wednesday, Thursday, 9:00am to 4:00pm
    Wednesday, 9:00am to 12:00pm
    United States Social Security Administration
    Selinsgrove Office - Social Security Administration
    A national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers Medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    150 Susquehanna Valley Drive
    Selinsgrove, PA 17870
    Hours: Weekdays, 9:00am to 3:00pm
    United States Social Security Administration
    Chautauqua County Office - Social Security Administration
    A national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    321 Hazeltine Avenue
    Jamestown, NY 14701
    Hours: Monday, Tuesday, Thursday and Friday, 9:00am to 4:00pm
    Wednesday, 9:00am to 12:00pm
    United States Social Security Administration
    Cattaraugus County Office - Social Security Administration
    A national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    1618 West State Street
    Olean, NY 14760
    Hours: Monday, Tuesday, Thursday and Friday, 9:00am to 4:00pm
    Wednesday, 9:00am to 12:00pm
    United States Social Security Administration
    Clearfield County Office - Social Security Administration
    A national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    302 Liberty Boulevard
    DuBois, PA 15801
    Eligibility: Call or visit website for more information.
    Hours: Call for more information.
    United States Social Security Administration
    Venango County Office - Social Security Administration
    A national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    80 Regina Drive
    Cranberry, PA 16319
    Eligibility: Call or visit website for more information.
    Hours: Monday, Tuesday, Thursday and Friday, 9:00am to 4:00pm
    Wednesday, 9:00am to 12:00pm
    United States Social Security Administration
    Erie County Office - Social Security Administration
    A national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    717 State Street
    Erie, PA 16501
    Eligibility: Call or visit website for more information.
    Hours: Call for more information.
    United States Social Security Administration
    Crawford County Office - Social Security Administration
    A national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    19063 Park Avenue Plaza
    Meadville, PA 16335
    Hours: Call for more information.
    United States Social Security Administration
    Franklin Program - Chambersburg - Social Security Administration
    A national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers Medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    50 North Third Street
    Chambersburg, PA 17201
    Eligibility: Open to anyone who is of retirement age or has a disability and can not
    work due to that disability.
    Hours: Monday - Friday, 9:00 AM - 4:00 PM, Wednesday, 9:00 AM - 12:00 PM
    United States Social Security Administration
    East Stroudsburg Office - Social Security Administration
    Local office for national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    9090 Franklin Hill Road
    #101
    East Stroudsburg, PA 18301
    United States Social Security Administration
    Lancaster Office - Social Security Administration
    Provides the following services:
    * Processes and makes determination on all types of applications for Social Security retirement, survivors disability, and Medicare benefits
    * Processes claims for Supplemental Security Income (SSI) benefits
    * Informs employers, employees, and self-employed persons of their rights and responsibilities under the Social Security program
    * Assists beneficiaries with necessary reporting of events which might affect continuing eligibility
    * Accepts applications for original and duplicate social security numbers
    * Explains the right to the appeal process to dissatisfied clients
    * Investigates possible collusion, impersonation, misrepresentation, or fraud in connection with claims under the Social Security Act
    * Maintains an informational resource file and makes appropriate referrals
    * Accepts initial applications for Black Lung Benefits
    * Burial Benefits:
    1808 Colonial Village Lane
    Lancaster, PA 17601
    Eligibility: Open to the public
    Hours: Monday through Friday, 9:00am to 3:00pm
    United States Social Security Administration
    Lebanon Office - Social Security Administration
    Provides the following services:
    * Processes and makes determination on all types of applications for Social Security retirement, survivors disability, and Medicare benefits
    * Processes claims for Supplemental Security Income (SSI) benefits
    * Informs employers, employees, and self-employed persons of their rights and responsibilities under the Social Security program
    * Assists beneficiaries with necessary reporting of events which might affect continuing eligibility
    * Accepts applications for original and duplicate social security numbers
    * Explains the right to the appeal process to dissatisfied clients
    * Investigates possible collusion, impersonation, misrepresentation, or fraud in connection with claims under the Social Security Act
    * Maintains an informational resource file and makes appropriate referrals
    * Accepts initial applications for Black Lung Benefits
    * Burial Benefits:
    924 Russell Drive
    Lebanon, PA 17042
    Eligibility: Open to the public
    Hours: Monday through Friday 9:00am to 4:00 pm
    United States Social Security Administration
    York Office - Social Security Administration
    Retirement benefits
    Medicare- health insurance to those over 65 years or disabled
    SSI- assistance to those over 65, blind, or disabled
    Disability benefits
    Survivor benefits
    Black lung benefits - birth certificate, social security card, physical exam required

    To report suspected fraud call (800) 269-0271.
    2670 Industrial Highway
    Suite 2
    York, PA 17402
    Eligibility: Varies by program.
    Hours: Monday, Tuesday, Thursday and Friday , 9 AM - 3 PM; Wednesday, 9am - 12pm
    United States Social Security Administration
    Bethlehem Office - Social Security Administration
    A national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    555 Main Street
    Bethlehem, PA 18018
    Eligibility: Older adults or individuals with disabilities
    Hours: Monday through Friday, 9:00am to 4:00pm
    United States Social Security Administration
    Easton Office - Social Security Administration
    A national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    134 South Fourth Street
    Easton, PA 18042
    Eligibility: Older adults and individuals with disabilities
    Hours: Monday through Friday, 9:00am to 4:00pm
    United States Social Security Administration
    Allentown Office - Social Security Administration
    A national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    41 North Fourth Street
    Allentown, PA 18102
    Eligibility: Older adults or individuals with disabilities
    Hours: Monday through Friday, 9:00am to 4:00pm
    United States Social Security Administration
    Carbon Office - Social Security Administration
    A national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    88 South Laurel Street
    Hazleton, PA 18201
    Eligibility: Older adults or individuals with disabilities residing in Carbon or
    Southern Luzerne County
    Hours: Monday through Friday, 9:00am to 4:00pm
    United States Social Security Administration
    Berks Office - Social Security Administration
    A national program of contributory social insurance. Employees, employers and the self-employed pay contributions that are pooled in special trust funds. These funds provide income to workers and dependents in the event of retirement, disability or death. SSA also administers Medicare and the Supplemental Security Income (SSI) program for the aged, blind and disabled. Local offices accept applications, determine eligibility, hear appeals and are available to assist individuals trying to access benefits.
    201 Penn Street
    Suite 200
    Reading, PA 19601
    Eligibility: Open to the public
    Hours: Monday, Tuesday, Thursday, Friday, 9:00am to 3:00pm; Wednesday, 9:00am to
    12:00pm
    Independent Senior Citizen Resource Centers in York County
    Delta Area Senior Center - Delta Area Community Senior Center
    Community facility in which older persons can make new friends, learn a skill, enhance significance, preserve dignity or just kick back and enjoy life.

    Members may enjoy:

  • Nutrition: A hot nutritionally balanced lunch is served daily at noon. This is provided to members free, however a donation is suggested. The menu is available at the center and you must call the center two days in advanced to reserve your meal.

    • Activities: Our facility allows us to provide a wide variety of recreational activities to include bingo, pinochle and other card games, board games, creative writing, art & crafts, song, dance and live entertainment and a variety of bus trips and outings.

    • Medical: A registered nurse comes every month to check weight and blood pressure and is able to answer or make referrals on medical questions. A certified podiatrist comes to the center every 9 weeks for toe nail cutting and minor foot problems. Medicare will pay for this service if you deductible is met, otherwise you will
  • 5 Pendyrus Street, Suite 1
    (Front and Hill Streets)
    Delta, PA 17314
    Eligibility: Adults age 60 and older
    Hours: Monday through Friday, 7:00am to 2:00pm
    Family and Community Service of Delaware County
    Media - Family and Community Service of Delaware County - SOAR 4U Team and Case Management
    Provides assistance to complete Social Security Income/Social Security Disability Income application processes.
    600 North Olive Street
    Media, PA 19063
    Eligibility: SSI/SSDI eligible adults who are experiencing or at risk of homelessness
    and have a mental illness, medical impairment, and/or a co-occurring
    substance use disorder.
    Family and Community Service of Delaware County
    Springfield - Family and Community Service of Delaware County - SOAR 4U Team and Case Management
    Provides assistance to complete Social Security Income/Social Security Disability Income application processes.
    1260 E. Woodland Ave.
    Suite 212
    Springfield, PA 19064
    Eligibility: SSI/SSDI eligible adults who are experiencing or at risk of homelessness
    and have a mental illness, medical impairment, and/or a co-occurring
    substance use disorder.
    York County Government - York County Human Services Department
    York County Human Services - York County Area Agency on Aging - Information and Referral
    Provides information, referral, and assistance relating to services and benefits for older adults such as: assessing, developing and maintaining care plans, assist in completion of forms including PACE/PACENET (programs to help with the cost of medicine & prescriptions); helping to understand Medicare and Medicaid benefits; info on Senior Centers and Day Programs; transportation services; reporting when there are abuse concerns; and In-Home services such as personal care, respite care, chores and/or home delivered meals. Provides acess to Senior Housing Information: Click Here.
    2401 Pleasant Valley Road
    York, PA 17402
    Eligibility: Vary by programs; call for details
    Hours: Monday through Friday, 8:00am to 4:30pm
    York County Government - York County Human Services Department
    York County Human Services - York County Area Agency on Aging - Navigator Insurance Information for Medicaid and Long Term
    Provides an opportunity for caller to understand the Medicare system.
    2401 Pleasant Valley Road
    York, PA 17402
    Eligibility: Medicare beneficiaries and those seeking information before applying for
    Medicare
    Hours: Monday through Friday, 8:00am to 4:30pm
    York County Government - York County Human Services Department
    York County Human Services - York County Area Agency on Aging - Phone Check-In and Volunteer Services
    Provides telephone reassurance service. Seeks volunteers for phone service, to assist with budgeting, making visits to individuals in the community and at facilities (Ombudsman volunteer), or assisting seniors with insurance questions (trained PA MEDI volunteer).
    2401 Pleasant Valley Road
    York, PA 17402
    Eligibility: Phone Service: Adults age 60 and older, who are either home bound or alone, lacking a strong support system of friends and family members

    Volunteers: Adults age 18 and older
    Hours: Monday through Friday, 8:00am to 4:30pm
    Southern Lehigh Public Library
    Center Valley - Library Services
    Serves the educational, informational and recreational reading needs of residents using the full range of available resources. Provides free wifi, digital resources, catalogs, meeting room rentals, printing, copying, faxing, and access to computers. Offers programs for children, youth, and adults.
    3200 Preston Lane
    Center Valley, PA 18034
    Eligibility: Residents of Coopersburg Borough, Lower Milford Township, and Upper
    Saucon Township
    Hours: Monday, Tuesday, and Thursday, 10:00am to 9:00pm; Wednesday, Friday, and
    Saturday, 10:00am to 5:00pm
    Perry County Office of Aging
    Perry County Area Agency on Aging - PA MEDI
    Assistance with understanding Medicare and Medicaid eligibility and benefits
    315 Keystone Way
    New Bloomfield, PA 17068
    Eligibility: Anyone 60 years and older or on Social Security Disability
    Hours: Call for information
    Pennie
    Virtual Resource - Health Insurance Marketplace
    Provides assistance with obtaining health insurance in Pennsylvania. Administers the state's official Health Insurance Marketplace and serves as the only source for financial assistance in the individual insurance market.
    312 Market Street, Bowman Tower,
    3rd Floor
    Harrisburg, PA 17101
    Eligibility: * Residents of Pennsylvania

    * Individuals who do not qualify for medical assistance or health
    insurance from other sources
    Hours: During Open Enrollment: Monday through Friday, 8:00am to 7:00pm;
    Saturday, 8:00am to 1:00pm Outside of Open Enrollment: Monday through
    Friday, 8:00am to 6:00pm
    Wayne County Human Services
    Wayne County Area Agency on Aging - PA MEDI Health Insurance Counseling Program
    State health insurance assistance program counseling for people with medicare. Assist with issues relation to medicare, prescriptions and supplemental health insurance. Our staff can help with billing, PACE applications and a myriad of concerns, providing information allowing educated decisions and peace of mind.
    323 10th Street
    Honesdale, PA 18431
    Eligibility: Age 60 years or older
    Hours: Monday through Friday, 8:00am to 4:00pm
    Wayne County Human Services
    Wayne County Area Agency on Aging - Retired & Senior Volunteer Program
    RSVP provides volunteer opportunities in the local community including meal delivery, community food pantries, senior community centers, transporting clients who no longer drive to medical appointments and to shop for groceries, and team counseling on Medicare and health-insurcance-related matters.
    323 10th Street
    Honesdale, PA 18431
    Eligibility: Wayne and Pike County individuals age 55 or older
    Hours: Monday through Friday, 8:00 am to 4:00 pm
    Benefits Data Trust, Public Benefits Assistance
    Philadelphia - PACE Application Center
    Provides assistance over the phone for older and disabled Pennsylvanians to complete applications for PACE/PACENET.
    Eligibility: Residents of Pennsylvania, age 65+.
    Hours: Monday through Friday, 9:00am to 5:00pm
    Benefits Data Trust, Public Benefits Assistance
    Philadelphia - PA Benefits Center
    Assists with submitting applications for SNAP (Supplemental Nutrition Assistance Program); Senior Food Box Program; LIS (Low Income Subsidy); LIHEAP (Low Income Home Energy Assistance Program); PTRR (Property Tax & Rent Rebate); Medicaid Recertification; Medicare Savings Program (MSP); CHIP (Children’s Health Insurance Program); and CCIS (Child Care Subsidy). If residing in Philadelphia, referrals offered for additional city-based public benefits.
    Eligibility: Residents of Pennsylvania
    Hours: Monday through Friday, 9:00am to 5:00pm
    Pennsylvania Department of Military and Veteran Affairs
    Pennsylvania Department of Military and Veterans Affairs - Persian Gulf Conflict Veterans Bonus
    The Pennsylvania Department of Military and Veteran Affairs provides resources and assistance to Pennsylvania's one million veterans and their families, and provides quality care for aging and disabled veterans.

    On April 24, 2006, House Bill 1820 was signed into law as Act 29 of 2006. This Bill establishes the Persian Gulf Conflict Veterans Benefit Act. On November 7, 2006, Pennsylvania voters gave overwhelming approval to a ballot question to fund the program. The bond issue created a fund for the payment of compensation to, or on behalf of, eligible current and former members of the United States Armed Forces, a reserve component of the United States Armed Forces, or the Pennsylvania National Guard.

    Eligible Pennsylvania veterans of the Persian Gulf Conflict are entitled to receive:
    • A one-time benefit of $75 per month for each month (or major fraction thereof) of active service in the Persian Gulf Conflict Theater of Operations during the covered period. The maximum compensation is $525.
    1 Garrison Road
    Fort Indiantown Gap
    Annville, PA 17003
    Eligibility: The program allows for compensation to be paid to eligible service
    members (current and former) as well as certain surviving relatives of
    deceased veterans. In each case, the service member/veteran must have:

    * Served with the United States Armed Forces, a reserve component of
    the United States Armed Forces or the Pennsylvania National Guard.

    * Served on active duty service in the Persian Gulf Theater of
    Operations during the period from August 2, 1990 to August 31,
    1991.

    * Received the Southwest Asia Service Medal (SWAM) for the period
    from August 2, 1990 to August 31, 1991.

    * Been a legal resident of Pennsylvania at the time of active duty
    service in the Persian Gulf Theater of Operations during the
    period from August 2, 1990 to August 31, 1991.

    * Been discharged from active duty under honorable conditions, if
    not currently on active duty. Eligible beneficiaries of deceased
    veterans include, in the following order of precedence:

    * Surviving spouse.

    * Surviving
    Hours: Monday through Friday, 8:15am to 4:30pm
    Pennsylvania Department of Military and Veteran Affairs
    Pennsylvania Department of Military and Veterans Affairs - Blind Veterans Pension
    Provides eligible blind veterans a pension of $150.00 per month.
    1 Garrison Road
    Fort Indiantown Gap
    Annville, PA 17003
    Eligibility: Served in the military honorably. Resident of Pennsylvania upon entering
    the military. Suffered a service-connected injury or incurred a
    disease which resulted in loss of vision:

    * Visual acuity with correcting lens is 3/60 or 10/200 or
    equivalent, or less normal vision in the better eye or,

    * Includes circumstances where the widest diameter of the visual
    field of the better eye has contracted to an angular distance of
    not greater than 20Ă‚Âş.
    Hours: Monday through Friday, 8:15am to 4:30pm
    Pennsylvania Department of Military and Veteran Affairs
    Pennsylvania Department of Military and Veterans Affairs - Paralyzed Veterans Pension
    Provides eligible paralyzed veterans a pension of $150.00 per month.
    1 Garrison Road
    Fort Indiantown Gap
    Annville, PA 17003
    Eligibility: Served in the military honorably. Resident of Pennsylvania upon entering
    the military. Suffered a service-connected injury or disease resulting
    in the loss or loss of use of two or more extremities (arms/hands or
    legs/feet).
    Hours: Monday through Friday, 8:15am to 4:30pm
    Senior Community Services
    Schoolhouse Center - PA Medicare Education and Decision Insight Program
    Assists clients in enrolling in healthcare coverage, including Medicare Health Insurance, Prescription Coverage, Medicare Cost Sharing Programs, and Supplemental Insurance options.
    600 Swarthmore Avenue
    Folsom, PA 19033
    Eligibility: Residents of Delaware County age 65 and older.
    Hours: Monday through Friday, 8:00am to 4:00pm
    Berks Community Health Center
    2nd Street - Health Insurance Enrollment
    Assist individuals to enroll in the Marketplace - Pennie (under the Affordable Care Act), CHIP, Medicaid, or Medicare Savings Programs.
    430 North 2nd Street
    Reading, PA 19601
    Eligibility: Residents of Berks County
    Hours: Open Enrollment for health insurance is November 1 through January 15.
    Berks Community Health Center
    Penn Street - Health Insurance Enrollment
    Assist individuals to enroll in the Marketplace - Pennie (under the Affordable Care Act), CHIP, Medicaid, or Medicare Savings Programs.
    838 Penn Street
    Reading, PA 19602
    Eligibility: Residents of Berks County
    Hours: Open Enrollment for health insurance is November 1 through January 15.
    Berks Community Health Center
    Rockland - Health Insurance Enrollment
    Assist individuals to enroll in the Marketplace - Pennie (under the Affordable Care Act), CHIP, Medicaid, or Medicare Savings Programs.
    1110 Rockland Street
    Reading, PA 19604
    Eligibility: Residents of Berks County
    Hours: Open Enrollment for health insurance is November 1 through January 15.
    Berks Community Health Center
    Oakbrook - Health Insurance Enrollment
    Assist individuals to enroll in the Marketplace - Pennie (under the Affordable Care Act), CHIP, Medicaid, or Medicare Savings Programs.
    1040 Liggett Avenue
    Reading, PA 19611
    Eligibility: Residents of Berks County
    Hours: Open Enrollment for health insurance is November 1 through January 15.
    Pennsylvania Department of Military and Veterans Affairs - South Central Region
    York County Department of Veteran Affairs - Veteran Affairs

  • This service includes assisting veterans and dependents when applying for federal, state, and county benefits and all other rights to which they are entitled in the most expedient manner possible.


    • Outreach locations:

      New Freedom at the South Central Senior Community Center, 150 E. Main St., 2nd Thursday of the month, 8:30 am - 12 noon


    • Red Lion at the Red Lion Area Senior Center, 20c Gotham Place, 3rd Wednesday of the month, 8 am - 2 pm


    • Greater Hanover area Family Center at the Hanover Chapter Of The American Red Cross, 1st and 3rd Fridays 8:30 am - 3 pm.


    • Stewartstown at the American Legion Post 455, 4th Friday 8:30 am - 3 pm


    • Dillsburg at the American Legion Post 26, 301 route 15 south, Dillsburg 1st and 3rd Tuesday (717) 502-8900
  • 2401 Pleasant Valley Road
    East York, PA 17402
    Eligibility: Veteran's and their dependents
    Hours: Monday through Friday, 8:00am to 4:30pm
    Dauphin County Area Agency on Aging
    PA MEDI
    One-on-one counseling, holds seminars open to the public on topics such as Medicare Basics, programs to help save money and Medicare Prescription Coverage.
    2 South Second Street
    Dauphin County Administration Building,
    Harrisburg, PA 17101
    Eligibility: All Medicare beneficiaries, their families or their caregivers needing
    assistance
    Hours: Monday through Friday, 8:00am to 4:30pm
    Dauphin County Area Agency on Aging
    Northern Dauphin Human Services Center Agency on Aging - PA MEDI
    Assists with comparison and selection of Medicare supplemental Insurance Plans, Medicare managed Care Programs, Medicare prescription, long-term care insurance policies, and other health insurance and public benefit programs.
    Provides claim filing and other related paperwork assistance, advocacy, and referral to other appropriate federal & state agencies are also available.
    295 State Dr
    Elizabethville, PA 17023
    Eligibility: All Medicare beneficiaries, their families, or their caregivers needing
    assistance
    Hours: Call for information
    WellSpan Health
    Healthy Community Network
    Access to doctor visits, emergency visits, labs, x-rays, and other testing are eligible for discounts. Serves residents in four counties: Adams, Lancaster, Lebanon and York.

    HealthyCare Card (HCC) is a program of Healthy Community Network (HCN).

    HCN is a collaboration with Health care providers and social service agencies who are committed to working together to improve access to healthcare services for those in our region who are uninsured or under-insured.

    A person must enroll in health insurance if eligible for it. (For example: Medicare, Medicaid or commercial insurance through a job. A completed application with proof of income and assets will determine what discounts a person may be eligible to receive.

    A person with the HCC and no other prescription coverage will be given a list of pharmacies where prescriptions can be dispensed at a discount. The discount on other care will depend on
    Various Programs in the County
    York, PA 17401
    Eligibility: Eligibility is based on the charity care policies of each of the local
    health systems. Federal poverty guidelines used to determine financial
    eligibility.
    Hours: Monday through Friday, 9:00am to 4:00pm
    WellSpan Health
    HealthSource
    Healthcare physician and service referral line to assist in locating physician or services within the WellSpan Health system to meet caller's needs.
    1001 South George Street (main hospital)
    York, PA 17403
    Eligibility: Open to all
    Hours: Monday through Friday, 8:00am to 4:30pm
    Greater Erie Community Action Committee
    RBW Central City Senior Center
    Senior Center Services offers nutritional, recreational, educational, and social activities at 7 GECAC operated senior centers located throughout Erie city and county. Line dancing, billiards, art classes, card parties, gardening, and field trips are just a few of the activities that go on at the senior centers. Senior Centers also provide a nutritious noon meal, a chance to visit with friends, and opportunities for health screenings and consumer workshops. Access to these sites is aided by transportation services purchased from the LIFT. The Farmer's Market Nutrition Program is operated by the Senior Center Services component.
    823 Peach Street
    Erie, PA 16501
    Eligibility: Age 60 or older (and their spouses); participant needs to be self-mobile
    and independent with activities of daily living (i.e. toileting,
    dressing, eating, etc.)
    Hours: Tuesday through Friday, 9:00am to 3:00pm
    Greater Erie Community Action Committee
    Central Office - GED Preperation Classes/Adult Education
    For students needing basic skill instruction. The Adult Basic and GED Preparation Classes allow students to work toward their goals, passing the GED test, attending college/vocational training, getting a job or learning skills needed to be promoted.
    18 West 9th Street
    Erie, PA 16501
    Eligibility: Age 17 or older and not enrolled in high school.
    Hours: Monday through Friday, 8:30am to 4:30pm
    Greater Erie Community Action Committee
    Central Office - (MEDI) Medicare Insurance Counseling
    MEDI is a free health insurance counseling program designed to help seniors with Medicare. Counselors will help choose the right coverage plan, provide information and sort through all of the different benefit options.
    18 West 9th Street
    Erie, PA 16501
    Eligibility: Call for more information.
    Hours: Monday through Friday, 8:30am to 4:30pm
    Greater Erie Community Action Committee
    Tri-Boro Senior Center
    Senior Center Services offers nutritional, recreational, educational, and social activities at 7 GECAC operated senior centers located throughout Erie city and county. Line dancing, billiards, art classes, card parties, gardening, and field trips are just a few of the activities that go on at the senior centers. Senior Centers also provide a nutritious noon meal, a chance to visit with friends, and opportunities for health screenings and consumer workshops. Access to these sites is aided by transportation services purchased from the LIFT. The Farmer's Market Nutrition Program is operated by the Senior Center Services component.
    7555 Main Street
    Fairview, PA 16415
    Eligibility: Age 60 or older (and their spouses); participant needs to be self-mobile
    and independent with activities of daily living (i.e. toileting,
    dressing, eating, etc.)
    Hours: Tuesday through Friday, 9:00am to 3:00pm
    Greater Erie Community Action Committee
    Corry Senior Center
    Senior Center Services offers nutritional, recreational, educational, and social activities at 7 GECAC operated senior centers located throughout Erie city and county. Line dancing, billiards, art classes, card parties, gardening, and field trips are just a few of the activities that go on at the senior centers. Senior Centers also provide a nutritious noon meal, a chance to visit with friends, and opportunities for health screenings and consumer workshops. Access to these sites is aided by transportation services purchased from the LIFT. The Farmer's Market Nutrition Program is operated by the Senior Center Services component.
    25 South First Avenue
    Corry, PA 16407
    Eligibility: Age 60 or older (and their spouses); participant needs to be self-mobile
    and independent with activities of daily living (i.e. toileting,
    dressing, eating, etc.)
    Hours: Tuesday through Friday, 9:00am to 3:00pm
    Greater Erie Community Action Committee
    North East Senior Center
    Senior Center Services offers nutritional, recreational, educational, and social activities at 7 GECAC operated senior centers located throughout Erie city and county. Line dancing, billiards, art classes, card parties, gardening, and field trips are just a few of the activities that go on at the senior centers. Senior Centers also provide a nutritious noon meal, a chance to visit with friends, and opportunities for health screenings and consumer workshops. Access to these sites is aided by transportation services purchased from the LIFT. The Farmer's Market Nutrition Program is operated by the Senior Center Services component.
    50 East Main Street
    North East, PA 16428
    Eligibility: Age 60 or older (and their spouses); participant needs to be self-mobile
    and independent with activities of daily living (i.e. toileting,
    dressing, eating, etc.)
    Hours: Tuesday throughout Friday, 9:00am to 3:00pm
    Greater Erie Community Action Committee
    Erie West Senior Center
    Offers nutritional, recreational, educational, and social activities at 7 GECAC operated senior centers located throughout Erie city and county. Line dancing, billiards, art classes, card parties, gardening, and field trips are just a few of the activities that go on at the senior centers. Also provides a nutritious noon meal, a chance to visit with friends, and opportunities for health screenings and consumer workshops. Access to these sites is aided by transportation services purchased from the LIFT.
    1210 West 8th Street
    Erie, PA 16502
    Eligibility: Age 60 or older (and their spouses); participant needs to be self-mobile
    and independent with activities of daily living (i.e. toileting,
    dressing, eating, etc.)
    Hours: Tuesday through Friday, 9:00am to 3:00pm
    Greater Erie Community Action Committee
    Union City Senior Center
    Senior Center Services offers nutritional, recreational, educational, and social activities at 7 GECAC operated senior centers located throughout Erie city and county. Line dancing, billiards, art classes, card parties, gardening, and field trips are just a few of the activities that go on at the senior centers. Senior Centers also provide a nutritious noon meal, a chance to visit with friends, and opportunities for health screenings and consumer workshops. Access to these sites is aided by transportation services purchased from the LIFT. The Farmer's Market Nutrition Program is operated by the Senior Center Services component.
    27 Johnson Street
    Union City, PA 16438
    Eligibility: Age 60 or older (and their spouses); participant needs to be self-mobile
    and independent with activities of daily living (i.e. toileting,
    dressing, eating, etc.)
    Hours: Monday through Thursday, 9:00am to 3:00pm
    Hospice of Warren County
    Warren - Hospice Care
    Offers medicare-certified, interdisciplinary team care for patients and families dealing with a terminal illness. Care is delivered wherever a patient resides - home, nursing home, assisted living facility, hospice residence, or hospital.
    1 Main Avenue
    Warren, PA 16365
    Eligibility: Patients and families dealing with a terminal illness.
    Hours: Call for more information.
    Jefferson County Area Agency on Aging
    Brookville - Main Office
    Offers access to programs and services including Functional Eligibility Determination assessment, care management, congregate meals, domiciliary care, caregiver support program, healthy activities, home delivered meals, information and assistance, legal assistance, outreach, personal care services, shared ride transportation, volunteer services.
    186 Main Street
    Suite 2
    Brookville, PA 15825
    Eligibility: Individuals over the age of sixty who reside in Jefferson County
    Hours: Monday through Friday, 8:00am to 4:00pm
    Office of Human Services (Area Agency on Aging)
    PA MEDI
    Provides free face-to-face or telephone assistance with understanding Medicare and Medicaid eligibility benefits, Medicare supplemental insurance, Medicare HMOs and long-term care insurance. Trained volunteers and staff assist in filing appeals and grievances for denied services and quality of care in Medicare HMOs.
    118 Center Street
    PO Box A
    Ridgway, PA 15853
    Eligibility: Call for more information.
    Hours: Monday through Friday, 8:00am to 4:00pm, Call for more information.
    Potter County Human Services
    Roulette - PA MEDI
    Free Health insurance counseling program. Provides information on Medicare Parts A, B, C and D, Medicare Supplemental Plans and programs for people with limited income and resources.
    62 North Street
    Roulette, PA 16746
    Eligibility: 65+ and eligible for Medicare.
    Hours: Monday through Friday, 8:00am to 4:30pm
    Venango County Department of Human Services
    Main Complex - Older Adult Services
    Maintains independent living for older county residents. Many services available such as home delivered meals, transportation, emergency/legal assistance, SHARE Housing, senior volunteer program, and case coordination.
    1 Dale Avenue
    Franklin, PA 16323
    Eligibility: Older adults that reside in Venango County
    Hours: Monday through Friday, 8:30am to 4:30pm
    Active Aging, Inc.
    Meadville Center - PA MEDI State Health Insurance Counseling
    Trained and Certified Volunteer Counselors are available by appointment to assist Medicare beneficiaries with their insurance questions and problems. Assistance available with Medicare, eligibility for Medicare, Medicaid/Medical Assistance, Medicare Supplemental Insurance, Medicare Advantage Plans, Low Income Subsidies for assistance with Medicare Prescription Drug Costs, Medicare Savings Program, PACE/PACENET (Pharmaceutical Assistance Contract for the Elderly), and Veterans benefits.
    1034 Park Avenue
    Meadville, PA 16335
    Eligibility: Call or visit website for more information.
    Hours: Call for appointment or more information.
    Social Security Administration
    Northwestern Pennsylvania Administrative Office - Erie - Online Services
    The Social Security Administration is constantly expanding their online services to give you freedom and control when conducting business with Social Security. Today, you can apply for retirement, disability, and Medicare benefits online, check the status of an application or appeal, request a replacement Social Security card (in most areas), print a benefit verification letter, and more – from anywhere and from any of your devices!

    The services and benefits include:
    * Social Security Number applications
    * Replacement Social Security cards
    * Retirement Benefits
    * Medicare applications
    * Social Security Disability (SSDI)
    * Social Security Burial Benefits
    717 State Street
    Suite 500
    Erie, PA 16501
    Eligibility: United States Citizens and Legal Residents with Social Security Numbers
    Hours: Online Services are available: Monday through Friday, 5:00am - 1:00am
    Saturday, 5:00am - 11:00pm Sunday, 8:00am - 11:30pm
    Social Security Administration
    Northwestern Pennsylvania Administrative Office - Erie - Local Office Locator and Services
    Allows individuals to search for the local Social Security Administration office that serves a particular area. Once the local office is identified, individuals may contact that office for assistance in applying for the variety of benefits that are available through the Social Security Administration.

    The services and benefits include:
    * Social Security Number applications
    * Replacement Social Security cards
    * Retirement Benefits
    * Medicare applications
    * Social Security Disability (SSDI)
    * Social Security Burial Benefits
    717 State Street
    Suite 500
    Erie, PA 16501
    Eligibility: United States Citizens and Legal Residents with Social Security Numbers.
    Hours: Website available 24/7.
    Social Security Administration
    Office of Public Inquiries - Online Services
    The Social Security Administration is constantly expanding their online services to give you freedom and control when conducting business with Social Security. Today, you can apply for retirement, disability, and Medicare benefits online, check the status of an application or appeal, request a replacement Social Security card (in most areas), print a benefit verification letter, and more – from anywhere and from any of your devices!

    The services and benefits include:
    * Social Security Number applications
    * Replacement Social Security cards
    * Retirement Benefits
    * Medicare applications
    * Social Security Disability (SSDI)
    * Social Security Burial Benefits
    1100 West High Rise
    6401 Security Boulevard
    Baltimore, MD 21235
    Eligibility: United States Citizens and Legal Residents with Social Security Numbers
    Hours: Online Services are available: Monday through Friday, 5:00am - 1:00am
    Saturday, 5:00am - 11:00pm Sunday, 8:00am - 11:30pm
    Social Security Administration
    Office of Public Inquiries - Local Office Locator and Services
    Allows individuals to search for the local Social Security Administration office that serves a particular area. Once the local office is identified, individuals may contact that office for assistance in applying for the variety of benefits that are available through the Social Security Administration.

    The services and benefits include:
    * Social Security Number applications
    * Replacement Social Security cards
    * Retirement Benefits
    * Medicare applications
    * Social Security Disability (SSDI)
    * Social Security Burial Benefits
    1100 West High Rise
    6401 Security Boulevard
    Baltimore, MD 21235
    Eligibility: United States Citizens and Legal Residents with Social Security Numbers.
    Hours: Website available 24/7.
    Clarion Area Agency on Aging
    Clarion - PA MEDI
    Specially trained volunteers help older Pennsylvanians who are Medicare beneficiaries understand Medicare, Medicare Part D, PACE, and other insurance benefits and assist them in making sound decisions about what is best for them.
    16 Venture Lane
    Clarion, PA 16214
    Eligibility: Older adults
    Hours: Monday through Friday, 8:30am to 4:30pm Call 911 after hours, weekends &
    holidays
    Experience Inc.
    Warren - PA MEDI
    PA MEDI is the State Health Insurance Assistance Program (SHIP) for Pennsylvania's Medicare Beneficiaries. PA MEDI will help Pennsylvanians with Medicare understand their health insurance options and help them make sound decisions about what is best for them. Aside from Medicare/Medicaid eligibility, the APPRISE program will screen for eligibility for all other programs
    905 Fourth Avenue
    Warren, PA 16365
    Eligibility: Pennsylvanians 60 years of age and older
    Hours: Monday through Friday, 8:00am to 4:00pm
    Franklin County Government
    Franklin County Area Agency on Aging - Aging Services
    Pennsylvania Medicare Education and Decision Insight, PA MEDI is a federally funded program administered through Area Agency on Aging and is designed specifically to help Pennsylvanian's on Medicare. Pennsylvania Medicare Education and Decision Insight, PA MEDI counselors answer questions about Medicare benefits and provide easy to understand information. Counselors are available to review and answer questions related to Medicare Advantage Plans, Medicare Supplement Plans, Medicaid, Medicare Appeals, financial assistance, and Medicare Prescription Drug Plans. Pennsylvania Medicare Education and Decision Insight, PA MEDI is a free unbiased resource for anyone who is Medicare eligible. One-on-one counseling sessions are held by certified volunteers committed to assisting beneficiaries with any Medicare questions or concerns. PA MEDI volunteers are also available for Medicare presentations and information sessions.
    600 Norland Avenue
    Suite 11
    Chambersburg, PA 17201
    Eligibility: Franklin County residents who are Medicare eligible regardless of age.
    Hours: Monday - Friday, 8:30 AM - 4:30 PM
    BSST Area Agency On Aging
    Towanda - PA MEDI
    Helps beneficiaries understand and enroll in their Medicare and other health insurance benefits, including the Medicare prescription benefit; files appeals, assists with billing/claim issues, and helps with applying for eligibility assistance program that may help lower Medicare costs. Volunteer training provided.
    220 Main Street, Unit 2
    Towanda, PA 18848
    Eligibility: Individuals who are eligible for Medicare.
    Hours: Monday through Friday, 8:00am to 4:30 pm
    BSST Area Agency On Aging
    Towanda - PA MEDI
    Helps beneficiaries understand and enroll in their Medicare and other health insurance benefits, including the Medicare prescription benefit; files appeals, assists with billing/claim issues, and helps with applying for eligibility assistance program that may help lower Medicare costs. Volunteer training provided.
    220 Main Street, Unit 2
    Towanda, PA 18848
    Eligibility: Individuals who are eligible for Medicare.
    Hours: Monday through Friday, 8:00am to 4:30 pm
    BSST Area Agency On Aging
    Towanda - PA MEDI
    Helps beneficiaries understand and enroll in their Medicare and other health insurance benefits, including the Medicare prescription benefit; files appeals, assists with billing/claim issues, and helps with applying for eligibility assistance program that may help lower Medicare costs. Volunteer training provided.
    220 Main Street, Unit 2
    Towanda, PA 18848
    Eligibility: Individuals who are eligible for Medicare.
    Hours: Monday through Friday, 8:00am to 4:30 pm
    BSST Area Agency On Aging
    Towanda - PA MEDI
    Helps beneficiaries understand and enroll in their Medicare and other health insurance benefits, including the Medicare prescription benefit; files appeals, assists with billing/claim issues, and helps with applying for eligibility assistance program that may help lower Medicare costs. Volunteer training provided.
    220 Main Street, Unit 2
    Towanda, PA 18848
    Eligibility: Individuals who are eligible for Medicare.
    Hours: Monday through Friday, 8:00am to 4:30 pm
    BSST Area Agency On Aging
    BSST Susquehanna County Area Agency on Aging - PA MEDI
    Helps beneficiaries understand and enroll in their Medicare and other health insurance benefits, including the Medicare prescription benefit; files appeals, assists with billing/claim issues, and helps with applying for eligibility assistance program that may help lower Medicare costs. Volunteer training provided.
    157 Spruce Street, Suite 1
    Montrose, PA 18801
    Eligibility: Individuals who are eligible for Medicare.
    Hours: Monday through Friday, 8:00am to 4:30 pm
    BSST Area Agency On Aging
    BSST Susquehanna County Area Agency on Aging - PA MEDI
    Helps beneficiaries understand and enroll in their Medicare and other health insurance benefits, including the Medicare prescription benefit; files appeals, assists with billing/claim issues, and helps with applying for eligibility assistance program that may help lower Medicare costs. Volunteer training provided.
    157 Spruce Street, Suite 1
    Montrose, PA 18801
    Eligibility: Individuals who are eligible for Medicare.
    Hours: Monday through Friday, 8:00am to 4:30 pm
    BSST Area Agency On Aging
    BSST Susquehanna County Area Agency on Aging - PA MEDI
    Helps beneficiaries understand and enroll in their Medicare and other health insurance benefits, including the Medicare prescription benefit; files appeals, assists with billing/claim issues, and helps with applying for eligibility assistance program that may help lower Medicare costs. Volunteer training provided.
    157 Spruce Street, Suite 1
    Montrose, PA 18801
    Eligibility: Individuals who are eligible for Medicare.
    Hours: Monday through Friday, 8:00am to 4:30 pm
    BSST Area Agency On Aging
    BSST Susquehanna County Area Agency on Aging - PA MEDI
    Helps beneficiaries understand and enroll in their Medicare and other health insurance benefits, including the Medicare prescription benefit; files appeals, assists with billing/claim issues, and helps with applying for eligibility assistance program that may help lower Medicare costs. Volunteer training provided.
    157 Spruce Street, Suite 1
    Montrose, PA 18801
    Eligibility: Individuals who are eligible for Medicare.
    Hours: Monday through Friday, 8:00am to 4:30 pm
    Pennsylvania Property Tax and Rent Rebate Office
    Pittsburgh District Office - Property Tax and Rent Rebate Information
    Primary Care Health Services
    Corporate Offices and Alma Illery Medical Center - Affordable Care Act Application Assistance
    Beaver County Office on Aging
    Beaver Falls - Information and Assistance
    Squirrel Hill Health Center
    Pittsburgh - Affordable Care Act Application Assistance
    Sto-Rox Neighborhood Health Council
    Sto-Rox Family Health Center - Affordable Care Act Application Assistance
    UPMC Mercy
    Pittsburgh - Home Health
    Wesley Family Services
    PA MEDI Point of Contact
    Allegheny Health Network
    Outpatient Surgery Centers - Apprise Medical Insurance Program
    Greene County Human Services
    Intellectual and Developmental Disabilities
    Butler County Area Agency on Aging
    Butler - Aging Waiver Program
    Butler County Area Agency on Aging
    Butler - PA Medi
    Butler County Area Agency on Aging
    Butler - Family Caregiver Support Program
    Cambria County Veteran Services
    Veteran Aid and Attendance Benefits
    Cambria County Veteran Services
    Veteran Disability Compensation Benefits
    Cambria County Veteran Services
    Veteran Housebound Benefits
    Cambria County Veteran Services
    Veteran Pension Program
    Indiana Regional Medical Center
    Community Services - Case Management
    Lawrence County Association for Responsible Care (LCARC)
    New Castle - Waiver Programs
    Mercer County Area Agency on Aging
    Mercer - PA MEDI
    Mercer County Area Agency on Aging
    Mercer - Caregiver Support Program
    Somerset County Government
    Domestic Relations Department - Veterans Affairs
    Southwestern Pennsylvania Area Agency on Aging
    PA MEDI Program
    YWCA Westmoreland County
    Financial Literacy
    Centerville Clinics
    Administrative Headquarters and Joseph A. Yablonski Memorial Clinic - Affordable Care Act Application Assistance
    Aging Services
    APPRISE Program
    Aging Services
    Aging Services - Indiana Senior Center - Indiana Senior Center
    Aging Services
    Aging Services - Mahoning Hills (Punxatawney) Senior Center - Mahoning Hills Social Center
    Aging Services
    Aging Services - Saltsburg Senior Center - Saltsburg Social Center
    Aging Services
    Aging Services - Chestnut Hills (Blairsville) Senior Center - Chestnut Hills Social Center
    Aging Services
    Aging Services - Two Lick Valley (Clymer) Senior Center - Two Lick Valley Social Center
    Cornerstone Care Community Health Centers
    Administrative Office - PENNIE Assister
    Alleghenies United Cerebral Palsy
    Johnstown - State Medicaid Managed Care Enrollment Programs
    Alleghenies United Cerebral Palsy
    Pittsburgh - State Medicaid Managed Care Enrollment Programs
    LANTA
    Northampton County Area Agency On Aging
    Northampton County Area Agency on Aging - PA MEDI
    Northampton County Area Agency On Aging
    Slate Belt Senior Center
    Social Security Office - Towanda
    Towanda - Social Security Benefits and Information
    Community Care Behavioral Health - Chester County
    Exton - Mental Health Services
    Southeastern Home Health Services
    Bristol - Medicare Certified Home Health Services
    Southeastern Home Health Services
    Philadelphia - Medicare Certified Home Health Services
    Southeastern Home Health Services
    Pennsburg - Medicare Certified Home Health Services
    Southeastern Home Health Services
    Colmar - Medicare Certified Home Health Services
    Southeastern Home Health Services
    Downingtown - Medicare Certified Home Health Services
    Southeastern Home Health Services
    Blue Bell - Medicare Certified Home Health Services
    Diakon Lutheran Social Ministries
    Diakon Community Services for Seniors - Community Services for Seniors
    Diakon Lutheran Social Ministries
    Columbia - Montour Aging Office, Inc.
    Columbia - Montour Aging Office - PA MEDI
    Northumberland County Area Agency on Aging & Veterans Affairs
    Northumberland County Area Agency on Aging - PA MEDI
    Social Security Wilkes-Barre Office
    Social Security Office
    Bucks County Area Agency on Aging
    Doylestown - Bucks County Area Agency on Aging - APPRISE- Insurance Counseling
    Bucks County Area Agency on Aging
    Doylestown - Bucks County Area Agency on Aging - Insurance Counseling
    Philadelphia Corporation for Aging
    Philadelphia - Ombudsman Program
    Redeemer Health System
    Saint Joseph's Manor
    Partnership TMA of Montgomery County
    Montgomeryville - Free Transit Program for Seniors
    Bradford Sullivan Intellectual Disabilities Services
    Supports Coordination Organization (SCO)
    STEP, Inc.
    STEP Office of Aging - Clinton County - PA MEDI
    STEP, Inc.
    STEP Office of Aging - Lycoming County - PA MEDI
    Monroe County Area Agency on Aging
    Stroudsburg - PA MEDI
    Union-Snyder Agency on Aging, Inc.
    PA MEDI Program
    Devereux Pocono Center
    Newfoundland - Vocational Training
    Pike County Area Agency on Aging
    PA MEDI Counseling
    Pike County Area Agency on Aging
    Information and Assistance
    Complete Care Strategies
    King of Prussia - Geriatric Care Management
    Montgomery County Office of Senior Services
    Norristown - Caregiver Support Program
    Delaware County Office of Services for the Aging
    Eddystone - PA MEDI Health Insurance Counseling
    Cumberland County Aging & Community Services
    Health Insurance Information
    Cumberland County Aging & Community Services
    Ombudsman, Mediation, and Advocacy Services
    Cumberland County Aging & Community Services
    Volunteer Opportunity
    Cumberland County Aging & Community Services
    Medicaid Information and Prescription Expense Assistance
    Lancaster County Office of Aging
    PA MEDI
    Mifflin-Juniata Regional Services Corporation
    Yeagertown - PA Medi
    Adams County Office for Aging
    Gettysburg - Community Services
    Red Rose Transit Authority (RRTA)
    Queen Street Station Transit Center
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Fulton Office - State Medicaid Waiver Programs
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Bedford - State Medicaid Waiver Programs
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Huntingdon Office - State Medicaid Waiver Programs
    Center for Advocacy for the Rights and Interests of the Elderly
    Philadelphia - Senior Medicare Patrol (SMP)
    Center for Advocacy for the Rights and Interests of the Elderly
    Philadelphia - Philadelphia Long Term Care Ombudsman Program
    Area Agency on Aging - Luzerne and Wyoming Counties
    PA MEDI
    Rural Health Corporation of NEPA
    Black Creek Health Center - Black Creek Dental Clinic
    Rural Health Corporation of NEPA
    LaPorte Health Center - Laporte Health Center
    Carbon County Area Agency on Aging
    PA MEDI
    AmeriHealth Caritas
    Medical Assistance Managed Care Organization
    Surrey Services for Seniors
    Center for Healthy Living - Devon - Older Adult Information and Referral
    PerformCare
    Harrisburg - Public and Commerical Behavioral Health Program
    PerformCare
    Harrisburg - Member Services
    Greater Harleysville and North Penn Senior Services (GHNPSS)
    The PEAK Center - Support Services and Consumer Resources
    Greater Harleysville and North Penn Senior Services (GHNPSS)
    Harleysville - Support Services and Consumer Resources
    Visiting Nurse Association (VNA)
    VNA Personal Navigator Program
    Visiting Nurse Association (VNA)
    Norristown - VNA Personal Navigator Program
    Legal Clinic for the Disabled
    Philadelphia - Legal Services
    Tri-State Advocacy Project
    Collegeville - Advocacy Services
    City of Williamsport
    Williamsport Bureau of Transportation - River Valley Transit - Bus Transportation
    Lackawanna County Department of Human Services
    Pennsylvania Department of Human Services - Regional Child Development Offices - Office of Child Development and Early Learning
    Easton Area Public Library
    Easton - Library Services
    Chester County Department of Aging Services
    West Chester - Chester County Department of Aging Services - PA MEDI Medicare/Insurance
    Berks Encore
    Strausstown - Medicare Counseling
    Berks Encore
    Mifflin - Medicare Counseling
    Berks Encore
    Reading - Medicare Counseling
    Berks Encore
    Reading - Advocate Services
    Berks Encore
    Wernersville - Medicare Counseling
    Berks Encore
    Douglassville - Medicare Counseling
    Berks Encore
    Fleetwood - Medicare Counseling
    Kennett Area Senior Center
    Kennett Square - Information and Assistance
    ChesPenn Health Services
    Center for Family Health at Eastside - Medical Care
    ChesPenn Health Services
    Center for Family Health at Coatesville - Medical Care
    ChesPenn Health Services
    Center for Family Health at Upper Darby - Medical Care
    Wayne Senior Center
    Wayne - Living Well Programs
    Slatington Public Library
    Slatington - Library Services
    Lehigh County Office of Aging and Adult Services
    PA MEDI - Lehigh - PA MEDI
    Lehigh County Office of Aging and Adult Services
    Cedarview Apartments
    Jewish Family Service of the Lehigh Valley
    Allentown - Older Adult Case Management
    RSVP
    King of Prussia - PA MEDI - Medicare Counseling Program
    Oxford Area Senior Center
    Oxford - Information & Assistance
    Phoenixville Area Senior Center
    Phoenixville - Senior Center
    St Luke's University Health Network
    Support Groups and Classes
    United States Railroad Retirement Board
    Harrisburg - Advocacy Group
    Heritage Senior Center
    Senior Center
    Pennsylvania Department of Aging
    PA MEDI
    Social Security Scranton Office
    Social Security Office
    Centre County Human Services - Office of Aging
    Bellefonte - PA-Medi
    Social Security Bloomsburg Office
    Bloomsburg - Social Security Office
    United States Social Security Administration
    Schuylkill Office - Social Security Administration
    United States Social Security Administration
    Selinsgrove Office - Social Security Administration
    United States Social Security Administration
    Clearfield County Office - Social Security Administration
    United States Social Security Administration
    Venango County Office - Social Security Administration
    United States Social Security Administration
    Erie County Office - Social Security Administration
    United States Social Security Administration
    Crawford County Office - Social Security Administration
    United States Social Security Administration
    Franklin Program - Chambersburg - Social Security Administration
    United States Social Security Administration
    East Stroudsburg Office - Social Security Administration
    United States Social Security Administration
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    Greater Erie Community Action Committee
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    Union City Senior Center
    Hospice of Warren County
    Warren - Hospice Care
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    Brookville - Main Office
    Office of Human Services (Area Agency on Aging)
    PA MEDI
    Potter County Human Services
    Roulette - PA MEDI
    Venango County Department of Human Services
    Main Complex - Older Adult Services
    Active Aging, Inc.
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    Northwestern Pennsylvania Administrative Office - Erie - Online Services
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    Clarion Area Agency on Aging
    Clarion - PA MEDI
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    Warren - PA MEDI
    Franklin County Government
    Franklin County Area Agency on Aging - Aging Services
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    Towanda - PA MEDI
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    BSST Susquehanna County Area Agency on Aging - PA MEDI
    BSST Area Agency On Aging
    BSST Susquehanna County Area Agency on Aging - PA MEDI
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