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Active Aging
Active Aging - Ombudsman
Advocates for and protects the rights of older persons receiving long-term care services. Receive, investigate, and resolve complaints on behalf of individuals. Trained staff or volunteers are available to act as an impartial mediator to address concerns.
1034 Park Avenue
Meadville, PA 16335
Eligibility: Call or visit website for more information.
Hours: Weekdays, 8:00am to 5:00pm
Aging Services
Aging Services - Ombudsman Program
Investigates and resolves complaints made by or on behalf of older persons living in long-term care facilities or receiving long term care services in their home.
1055 Oak Street
Indiana, PA 15701
Eligibility: Must be 60 or older.
Hours: Weekdays, 8:30am to 4:30pm
Allegheny County Department of Human Services
Allegheny County DHS - Ombudsman for Aging Department
Ensures quality of care in long-term care services. Investigates and resolves complaints concerning long-term care services related to health, safety, welfare, and rights of individuals who live in nursing homes and personal care homes as well as those who utilize adult day services, domiciliary care and community-based care programs. The program also educates the seniors, consumers, and the public about the long term-care services and the rights of the individual consumer. All inquiries are handled confidentially.
2100 Wharton Street
Birmingham Towers, Second Floor
Pittsburgh, PA 15203
Hours: Monday through Friday, 8:30am to 4:30pm
Armstrong County Area Agency on Aging
Armstrong County Area Agency on Aging Ombudsman Services for Seniors
Investigates and resolves complaints for both long-term care providers and consumers of long-term services. Providers include nursing homes, licensed personal care homes, formal and informal providers of in-home services. Consumers include those residing in facilities or in the community.
120 South Grant Avenue
Suite 4
Kittanning, PA 16201
Eligibility: Individuals age 60 and over.
Income guidelines.
Fees depend on income/cost sharing percentages.
Hours: Monday through Friday, 8:00am to 4:00pm
B/S/S/T Area Agency On Aging
Ombudsman-BSST Area Agency on Aging
The Ombudsman Program helps individuals residing in long-term care facilities such as nursing homes, personal care homes and dom care homes resolve issues or concerns they may have about the quality of care they receive. The Ombudsman is a trained individual who serves as a resident advocate and works with residents and facility staff to promote quality of care and quality of life within the long-term care setting. The Ombudsman also provides information and education relating to "Resident Rights" and long-term care services.
Sullivan County Courthouse
245 Muncy Street
Laporte, PA 18626
Hours: Mon-Fri 8:00 am - 5:00 pm
B/S/S/T Area Agency On Aging
Ombudsman-BSST Area Agency on Aging
The Ombudsman Program helps individuals residing in long-term care facilities such as nursing homes, personal care homes and dom care homes resolve issues or concerns they may have about the quality of care they receive. The Ombudsman is a trained individual who serves as a resident advocate and works with residents and facility staff to promote quality of care and quality of life within the long-term care setting. The Ombudsman also provides information and education relating to "Resident Rights" and long-term care services.
35 Spruce Street
Suite 1
Montrose, PA 18801
Hours: Mon-Fri 8:00 am - 5:00 pm
B/S/S/T Area Agency On Aging
Ombudsman-BSST Area Agency On Aging
The Ombudsman Program helps individuals residing in long-term care facilities such as nursing homes, personal care homes and dom care homes resolve issues or concerns they may have about the quality of care they receive. The Ombudsman is a trained individual who serves as a resident advocate and works with residents and facility staff to promote quality of care and quality of life within the long-term care setting. The Ombudsman also provides information and education relating to "Resident Rights" and long-term care services.
220 Main Street
Unit 2
Towanda, PA 18848
Hours: Mon-Fri 8:00 am - 4:30 pm
Berks County Area Agency on Aging
Berks County Area Agency on Aging - Ombudsman Services
Provide advocacy that protects the health, safety, welfare and rights of individuals receiving long term care. Assistance is available to mediate resident's concerns with nursing homes, personal care homes, assisted living facilities and community-based services. Trained staff and volunteers promote the program, visit residents and identify concerns.
633 Court Street
Eighth Floor
Reading, PA 19601
Eligibility: Residents in long-term care facilities and those who attend older adult daily living centers
Hours: Monday through Friday, 8:00am to 5:00pm, Emergency on call 24/7
Bucks County Area Agency on Aging
Ombudsman Services
Investigates and helps resolve complaints about the care of older adults in long-term care facilities such as nursing homes, boarding homes, and community care.
30 East Oakland Avenue
Doylestown, PA 18901
Eligibility: Some programs eligibility starts at age 55 years old.
Hours: Monday through Friday, 8:30am to 4:30pm
Center in the Park
Center in the Park - Ombudsman
Provides long term care facilities: nursing facilities, personal care board homes, domiciliary care homes and older adult daily living centers in Northwest and Northeast Philadelphia. An Ombudsman is a trained individual who helps protects the rights of older Pennsylvanians. Ombudsman provides information, answer questions, investigate complaints and offer assistance in resolving problems about quality of care or treatment.
5818 Germantown Avenue
Philadelphia, PA 19144
Chester County Department of Aging Services
Chester County Department of Aging Services - Ombudsman Program
The Dept. of Aging Ombudsman advocates for and protects the rights of all persons receiving long-term care services, and seeks to bring about needed changes to improve the quality of care received.
601 Westtown Road, Suite 130
Government Services Center
West Chester, PA 19380
Clarion Area Agency on Aging
Clarion Area Agency on Aging - Long Term Care and Ombudsman Advocacy
The Ombudsman Program acts as an advocate for those receiving care in nursing facilities, personal care homes, and long-term care services in the community.
16 Venture Lane
Clarion, PA 16214
Eligibility: Call for more information.
Hours: Monday through Friday, 8:30am to 4:30pm Call 911 after hours, weekends & holidays
Clearfield County Area Agency on Aging
Clearfield County Area Agency on Aging - Main Office - Ombudsman
Ombudsmen work to improve and enhance residents' quality of care and quality of life. Ombudsmen provide education about resident rights guaranteed under law to consumers, their families and staff. Ombudsmen encourage self-advocacy first and empower consumers and their families by providing information to resolve concerns. They also work with residents to resolve individual issues involving long-term care services if residents are unable or unwilling to speak for themselves.
103 North Front Street
Clearfield, PA 16830
Eligibility: Call for more information.
Hours: 24/7
Columbia - Montour Aging Office
Ombudsman-Columbia Montour Aging Office
An Ombudsman is available to mediate concerns and advocate for rights of older persons residing in long term care facilities or receiving any long term care service. The Agency recruits and trains volunteers wishing to represent the Ombudsman Program in long term care facilities.
702 Sawmill Road
Suite 201
Bloomsburg, PA 17815
Cumberland County Aging & Community Services
Cumberland County Aging & Community Services
NOTE: as of March 20, 2020 Due to covid-19 directives, this service is currently CLOSED TO THE PUBLIC. OUR STAFF IS WORKING REMOTELY. You can still call and leave a message. Calls will be returned during normal business hours. The phone number is 717-240-6110. If you need to speak with someone in the protective services department, please follow the instructions provided on the voicemail. We will resume normal operations when directed to do so. Updated information will be posted to the PA2-1-1 website and social media platforms. Thank you for your patience and understanding. ---- As request of the resident, investigates and and find resolution to complaints about nursing facilities and personal care homes in Cumberland County. Questions about billing and charges, including those covered by Medicare and Medicaid. Appeals regarding transfers, discharges, discontinuance or changes in service.
1100 Claremont Road
Carlisle, PA 17015
Eligibility: Anyone 60 years old and up. Residents in Nursing Facilities, Personal Care and Assisted Living Homes and participants at the Adult Day Care centers and Life Programs.
Hours: Monday through Friday, 8:00am to 4:30pm
Experience Inc.
Experience, Inc. - Ombudsman
Federally mandated, legally-based, and state certified to actively advocate and give voice to people who receive long-term care services, whether delivered in the community or a facility-based setting.
905 Fourth Avenue
Warren , PA 16365
Eligibility: Pennsylvanians 60 years of age and older
Hours: Monday through Friday, 8:00am to 4:00pm
Franklin County Human Services
FRANKLIN COUNTY AAA
A service that receives, investigates and resolves complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies.
600 Norland Avenue
Chambersburg, PA 17201
Eligibility: Individuals will be a current long term care residents in Franklin County.
Hours: Monday - Friday, 8:30 AM - 4:30 PM
Greater Erie Community Action Committee
Greater Erie Community Action Committee - Long-Term Care Ombundsman
Advocates for residents in long-term care facilities. Under the Federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long-term care system. 1. Resolves complaints made by or for residents of long-term care facilities 2. Educates consumers and long-term care providers about residents' rights and good care practices 3. Promotes community involvement through volunteer opportunities 4. Provides information to the public on long-term care facilities and services, residents' rights and legislative and policy issues 5. Advocates for residents' rights and quality care in long-term care facilities 6. Promotes the development of family and resident councils 7. Provides assistance to agencies and members of community groups
18 West 9th Street
Erie, PA 16501
Eligibility: Anyone can access the Ombudsman, whether they are residents or potential residents, family members, individuals in the community or friends.
Hours: Monday through Friday, 8:30am to 4:30pm
Harrisburg Ombudsman
Harrisburg Ombudsman
Last resort referral and mediation service regarding complaints of city services including collection, potholes, and dilapidated buildings. Harrisburg City only.
10 North Market Square Suite 201
King Government Center
Harrisburg, PA 17101
Eligibility: Anyone who has already complained about a city service to the appropriate city authority.
Huntingdon-Bedford-Fulton Area Agency on Aging
Huntingdon-Bedford-Fulton Area Agency on Aging Long Term Care Ombudsman Program
Program that investigates and attempts to resolve complaints made by or on behalf of residents of nursing facilities, residential care homes, assisted living facilities and other supervised living facilities for older adults. The program also promotes policies and practices that improve the quality of life, health, safety, welfare and rights of residents; monitors laws, regulations and policies that affect those who live in long-term care facilities; provides the public with information about long-term care options; and promotes the development of consumer organizations concerned about long-term care. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system.
240 Wood Street
PO Box 46
Bedford, Pe 15522
Hours: Monday through Friday, 8:30am to 4:30pm
Huntingdon-Bedford-Fulton Area Agency on Aging
Huntingdon-Bedford-Fulton Area Agency on Aging Long Term Care Ombudsman Program
Program that investigates and attempts to resolve complaints made by or on behalf of residents of nursing facilities, residential care homes, assisted living facilities and other supervised living facilities for older adults. The program also promotes policies and practices that improve the quality of life, health, safety, welfare and rights of residents; monitors laws, regulations and policies that affect those who live in long-term care facilities; provides the public with information about long-term care options; and promotes the development of consumer organizations concerned about long-term care. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system.
116 West Market Street
Suite 201
McConnellsburg, Pe 17233
Hours: Monday through Friday, 8:30am to 4:30pm
Huntingdon-Bedford-Fulton Area Agency on Aging
Huntingdon-Bedford-Fulton Area Agency on Aging Long Term Care Ombudsman Program
Program that investigates and attempts to resolve complaints made by or on behalf of residents of nursing facilities, residential care homes, assisted living facilities and other supervised living facilities for older adults. The program also promotes policies and practices that improve the quality of life, health, safety, welfare and rights of residents; monitors laws, regulations and policies that affect those who live in long-term care facilities; provides the public with information about long-term care options; and promotes the development of consumer organizations concerned about long-term care. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system.
307 Tenth Street
Huntingdon, Pe 16652
Hours: Monday through Friday, 8:30am to 4:30pm
Lackawanna County Department of Human Services
Ombudsman and Legal Assistance - Area Agency on Aging Lackawanna County
We provide access to Ombudsman services designed to support and empower consumers of long-term living facilities. The Ombudsman attempts to resolve individual complaints involving long-term care service, while working to improve and enhance the long-term living system. We also provide legal assistance counseling to older adults through the Elderly Law Project.
123 Wyoming Ave.
4th. Floor
Scranton, PA 18503
Hours: Mon-Fri, 8:00am to 4:30pm
Lancaster County Office of Aging
Lancaster County Office of Aging - Long Term Care Ombudsman Program
**NOTES** Office building is closed. Still handling call remotely. Leave a message with name, contact inforamtion and reason for call. Responding to emails also. Click here for additional Information Investigates complaints about long-term care services. Addresses concerns about the quality of care or treatment provided by the long-term care facility. These include transfer/discharge issues, violation of residents' rights and conflicts between facility staff and residents' families.
150 North Queen Street
Suite 415
Lancaster, PA 17603
Eligibility: Consumers of long term care; Ages 60 and over
Hours: Monday through Friday, 8:30am to 5:00pm
Lebanon County Area Agency on Aging
Lebanon County Area Agency on Aging - Protective Services/Ombudsman Services
**NOTES** Operating on a normal schedule. Public can access to building, only available by phone. No in person visits unless for Protective Services by appointment. Provides protective services for persons in Lebanon County who are 60 and older or referral for persons under age 60 to the under 60 protective service agency. Ombudsman services available for residents of nursing and personal care homes.
710 Maple Street
Second Floor
Lebanon, PA 17046
Eligibility: Lebanon county residents of nursing/personal care homes are eligible for Ombudsman Services. Lebanon county residents who are age 60 and older or referral for persons to the under age 60 protective service agency.
Hours: Protective Services 24/7
Lehigh County Office of Aging and Adult Services
Lehigh County Office of Aging and Adult Services
Committed to supporting and empowering the well being of adults of all ages, residing in Lehigh County. Information and assistance is provided to enable individuals to remain active, healthy, productive and independent in their community. Senior Services include: - Apprise - Adult day care - Aging waiver program - Assessment - Care Management - Caregiver Support Program - Cedarview Apartments - Health and Wellness - Homemaker/home support (18-59 years of age) - Home modification - Housing case management/housing assistance - Information and assistance - Neighborhood senior centers - Nursing Home Transition - PA LINK to Aging and Disability Resources (www.lehighnorthamptonlink.org) - Ombudsman program - Personal care - Protective services - Transportation Click here to find information on subsidized housing, home health care, personal care homes, nursing homes, retirement communities, etc.
17 South Seventh Street
Lehigh County Government Center
Allentown, PA 18101
Eligibility: Adults over 60
Hours: Monday through Friday, 8:30am to 4:30pm; Emergency service 24/7
Mental Health Association in Beaver County
Mental Health Association in Beaver County - Health Choices Ombudsman
Provides assistance to residents of Lawrence and Beaver Counties who use Value Behavioral Health Services of Pennsylvania (VBH-PA)by explaining and supporting the members through the grievance and complaint process. The Ombudsman is involved in outreach that educates consumers about their rights and responsibilities as it relates to the Mental Health/Drug & Alcohol issues.
105 Brighton Avenue
Rochester, PA 15074
Eligibility: All ages.
Hours: Weekdays, 8:30am to 4:30pm
Warmline, 6:00pm to 9:00pm
Mercer County Area Agency on Aging, Inc.
Mercer County Area Agency on Aging, Inc. - Ombudsman
Serves as an advocate for the rights of residents of long-term care facilities. The program investigates and seeks local solutions to complaints of residents and their families.
133 North Pitt Street
Mercer, PA 16137
Eligibility: 60+, Mercer County Resident
Hours: Weekdays 8:30am to 4:30pm
Mifflin-Juniata Regional Services Corporation
Mifflin-Juniata Regional Services Corporation - Long Term Care Ombudsman
Long term patient care for older adults
249 West Third Street
Lewistown, PA 17044
Hours: Monday through Friday, 8:00am to 4:00pm
Monroe County Area Agency on Aging
Ombudsman - Monroe County Area Agency on Aging -
Investigate and work to resolve individual complaints and issues on behalf of consumers of long-term care services. They also provide education about residents’ rights under federal and state law, and are friendly visitors for residents that don’t have family or friends to check on them.
724 Phillips Street
Suite 102
Stroudsburg, PA 18360
Hours: Mon-Fri, 8:00 to 4:30
Northumberland County Area Agency on Aging
Northumberland County Area Agency on Aging - Long Term Care Ombudsman
Ombudsman is an impartial negotiator who assists in resolving problems related to the resident's rights and care provided in nursing homes, personal care boarding homes, home health agencies, adult day facilities, and long term care facilities.
322 North Second Street
Sunbury, PA 17801
Hours: Weekdays, 8:30am to 4:30pm
Office of Human Services (Area Agency on Aging)
Office of Human Services (Area Agency on Aging) - Main Office - Ombudsman
Serves as a mediator who seeks to resolve complaints made by, or on behalf of, people who are residents of nursing homes, personal care homes and domiciliary care homes.
118 Center Street
PO Box A
Ridgway, PA 15853
Eligibility: Call for more information.
Hours: Call for more information.
Perry County Office of Aging
Perry County Area Agency on Aging - Ombudsman
Investigates complaints from nursing homes and residents that they are being denied their rights.
315 Keystone Way
New Bloomfield, PA 17068
Eligibility: Residents or their family in Perry County
Pike County Area Agency on Aging
Ombudsman Services - Pike County Area Agency on Aging
Offers assistance in resolving complaints regarding the quality of care provided to nursing home and personal care home residents in regard to their health, safety and welfare at the facility.
150 Pike County Blvd.
Milford, PA 18428
Potter County Human Services
Potter County Human Services - Ombudsman
Supports and empowers consumers by resolving individual complaints involving long-term care services. Also works to improve and enhance long-term care system, laws, policies, etc, through public education and empowerment.
62 North Street
Roulette, PA 16746
Eligibility: Must reside in nursing or personal care home.
Hours: Monday through Friday, 8:00am to 4:30pm
Serving Seniors, Inc
Senior Services-Serving Seniors
A non-profit organization dedicated to improving the quality of life and care of nursing home, personal care home and isolated older adults in the community through Community transportation services, Volunteer Visitation services, ombudsman/advocacy and guardianship services.
Scranton Life Building
538 Spruce St
Scranton, Pa 18509
Hours: Mon-Fri, 8:00am to 4:00pm
Southwestern Pennsylvania Area Agency on Aging, Inc.
Fayette County Area Agency on Aging Care Facility Complaints through Ombudsman Program
Investigates and resolves complaints made on or on behalf of older persons living in long-term care facilities or receiving long term care services in their home
632 Pittsburgh Road
Uniontown, PA 15401
Hours: 8:30am-5:00pm Monday-Friday
STEP, Inc.
STEP, Inc. - Long-Term Care Ombudsman Clinton County Office of Aging
Helps consumers voice concerns and exercise their rights regarding long-term care services. An ombudsman is trained and certified by the Pennsylvania Department of Aging in the investigation and resolution of complaints made by, or on behalf of, consumers of long-term care services.
124 East Walnut Street
Lock Haven, PA 17745
Eligibility: Those with concerns about long-term care services.
STEP, Inc.
STEP, Inc. - Long-Term Care Ombudsman Lycoming County Office of Aging
Helps consumers voice concerns and exercise their rights regarding long-term care services. An ombudsman is trained and certified by the Pennsylvania Department of Aging in the investigation and resolution of complaints made by, or on behalf of, consumers of long-term care services.
2138 Lincoln Street
Williamsport, PA 17701
Eligibility: Those with concerns about long-term care services.
Union-Snyder Agency on Aging, Inc.
Union-Snyder Agency on Aging - Long Term Care Ombudsman Program
*COVID-19 UPDATES* - Phone only. Limited Face to Face Contact. Meals are available for those who need them during this crisis. Eligibility is however based on need. All Senior Centers are currently Closed until further notice. Designed to support and empower consumers by resolving individual complaints involving long-term care service while working to improve and enhance the long-term living system for the residents and their families.
116 North Second Street
Lewisburg, PA 17837
Hours: Weekdays from 8:30am to 4:00pm
Washington County Government
Washington County Aging Services
Senior Center services: transportation, congregate meal care management, home delivered meals, volunteer opportunities, and medical transportation. Adult Day Care and Ombudsman point of contact.
100 West Beau Street
Washington, PA 15301
Eligibility: Washington County residents 60 years of age and older and their spouses
Hours: 8:30am-4:30pm, weekdays
Wayne County Area Agency on Aging
Ombudsman Program - Wayne County Area Agency on Aging
Helps individuals residing in long-term care facilities such as nursing homes, personal care homes and dom care homes resolve issues or concerns they may have about the quality of care they receive. The Ombudsman is a trained individual who serves as a resident advocate and works with residents and facility staff to promote quality of care and quality of life within the long-term care setting. The Ombudsman also provides information and education relating to "Resident Rights" and long-term care services.
323 Tenth Street
Honesdale, PA 18431
Hours: Monday through Friday from 8:00 am to 4:00 pm
York County Human Services Department, York County Government, YCHSD
YCAAA, Ombudsman Services for Older Adults
A service that receives, investigates and resolves consumer complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies. The individual or family member should first discuss the concern with the administrator of the facility or service in question. If there is no satisfactory resolution, ombudsman services will work towards a resolution or refer to higher regulatory authorities.
  • Statewide Elder Abuse HOTLINE: 1-800-490-8505
  • 100 West Market Street
    1st Floor
    York, PA 17401
    Eligibility: Resident of licensed nursing home. Resident of licensed personal care home (assisted living).Receiving long-term care services. Requests may come from the older person or by another concerned individual with the older person's consent.
    Hours: Monday through Friday, 8:00am to 4:30pm
    Active Aging
    Active Aging - Ombudsman
    Aging Services
    Aging Services - Ombudsman Program
    Allegheny County Department of Human Services
    Allegheny County DHS - Ombudsman for Aging Department
    Armstrong County Area Agency on Aging
    Armstrong County Area Agency on Aging Ombudsman Services for Seniors
    B/S/S/T Area Agency On Aging
    Ombudsman-BSST Area Agency on Aging
    B/S/S/T Area Agency On Aging
    Ombudsman-BSST Area Agency on Aging
    B/S/S/T Area Agency On Aging
    Ombudsman-BSST Area Agency On Aging
    Berks County Area Agency on Aging
    Berks County Area Agency on Aging - Ombudsman Services
    Bucks County Area Agency on Aging
    Ombudsman Services
    Center in the Park
    Center in the Park - Ombudsman
    Chester County Department of Aging Services
    Chester County Department of Aging Services - Ombudsman Program
    Clarion Area Agency on Aging
    Clarion Area Agency on Aging - Long Term Care and Ombudsman Advocacy
    Clearfield County Area Agency on Aging
    Clearfield County Area Agency on Aging - Main Office - Ombudsman
    Columbia - Montour Aging Office
    Ombudsman-Columbia Montour Aging Office
    Cumberland County Aging & Community Services
    Cumberland County Aging & Community Services
    Experience Inc.
    Experience, Inc. - Ombudsman
    Franklin County Human Services
    FRANKLIN COUNTY AAA
    Greater Erie Community Action Committee
    Greater Erie Community Action Committee - Long-Term Care Ombundsman
    Harrisburg Ombudsman
    Harrisburg Ombudsman
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Huntingdon-Bedford-Fulton Area Agency on Aging Long Term Care Ombudsman Program
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Huntingdon-Bedford-Fulton Area Agency on Aging Long Term Care Ombudsman Program
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Huntingdon-Bedford-Fulton Area Agency on Aging Long Term Care Ombudsman Program
    Lackawanna County Department of Human Services
    Ombudsman and Legal Assistance - Area Agency on Aging Lackawanna County
    Lancaster County Office of Aging
    Lancaster County Office of Aging - Long Term Care Ombudsman Program
    Lebanon County Area Agency on Aging
    Lebanon County Area Agency on Aging - Protective Services/Ombudsman Services
    Lehigh County Office of Aging and Adult Services
    Lehigh County Office of Aging and Adult Services
    Mental Health Association in Beaver County
    Mental Health Association in Beaver County - Health Choices Ombudsman
    Mercer County Area Agency on Aging, Inc.
    Mercer County Area Agency on Aging, Inc. - Ombudsman
    Mifflin-Juniata Regional Services Corporation
    Mifflin-Juniata Regional Services Corporation - Long Term Care Ombudsman
    Monroe County Area Agency on Aging
    Ombudsman - Monroe County Area Agency on Aging -
    Northumberland County Area Agency on Aging
    Northumberland County Area Agency on Aging - Long Term Care Ombudsman
    Office of Human Services (Area Agency on Aging)
    Office of Human Services (Area Agency on Aging) - Main Office - Ombudsman
    Perry County Office of Aging
    Perry County Area Agency on Aging - Ombudsman
    Pike County Area Agency on Aging
    Ombudsman Services - Pike County Area Agency on Aging
    Potter County Human Services
    Potter County Human Services - Ombudsman
    Serving Seniors, Inc
    Senior Services-Serving Seniors
    Southwestern Pennsylvania Area Agency on Aging, Inc.
    Fayette County Area Agency on Aging Care Facility Complaints through Ombudsman Program
    STEP, Inc.
    STEP, Inc. - Long-Term Care Ombudsman Clinton County Office of Aging
    STEP, Inc.
    STEP, Inc. - Long-Term Care Ombudsman Lycoming County Office of Aging
    Union-Snyder Agency on Aging, Inc.
    Union-Snyder Agency on Aging - Long Term Care Ombudsman Program
    Washington County Government
    Washington County Aging Services
    Wayne County Area Agency on Aging
    Ombudsman Program - Wayne County Area Agency on Aging
    York County Human Services Department, York County Government, YCHSD
    YCAAA, Ombudsman Services for Older Adults
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