Screens individuals and families and provides application assistance for Dollar Energy Fund grants and hardship programs.

Helps low-income households access utility assistance through the application process for LIHEAP, Crisis, CAP programs, Dollar Energy, and weatherization services. Partners include Dollar Energy and Columbia Gas.

Please Note: the agency does NOT provide direct payment for utility services, but assists with applications for other programs.

The CAP (Customer Assistance Program) offers personalized monthly payment amounts based on gross income, household size, and energy usage at the property. CAP Program does not help with shut off notices. CAP Program arranges a reduced payment plan for UGI-Penn Natural Gas customers who are eligible and have an active UGI-PNG account. Customers must have a verifiable source of income on which the CAP payment is based. Part of the customer agreement with UGI-PNG is that the customer apply for LIHEAP (Low Income Home Energy Assistance Program). SLHDA, Inc. is able to assist UGI-PNG customers with the completion of their LIHEAP application and forward the application to the Pennsylvania Department of Public Welfare for processing.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Provides utility customers with access to assistance to help with bill payment for gas and electric services.

Provides utility customers with access to assistance to help with bill payment for gas and electric services thru PPL, UGI Fuel Funds and Energy Conservation
, PPL programs, such as security deposit waivers.

Provides utility customers with access to assistance to help with bill payment for gas and electric services.

Administers Energy Assistance through the PPL OnTrack program allows reduced monthly payments and debt forgiveness for past due bills for PPL customers who qualify.

Provides utility assistance, information and referral services

Provides utility assistance, service planning and case management to low-income individuals and families.
Provides application services for seniors, information and referral services

Open Thursdays 8:30am to 4:30pm by appointment


Provides utility assistance, service planning and case management to low-income individuals and families.

Providing utility assistance and information and referral.

**NOTES**
Working remotely to provide services until further notice.

Provides utility assistance, service planning and case management to low-income individuals and families.

Handles client disputes with the gas, electric, and water utilities, with the priorities of preventing service shut offs and obtaining service restoration.

Promoting self-sufficiency by helping clients understand and navigate available services in the community. Provides assistance with job searching, job applications, resume building, financial literacy/budgeting, and navigating social service programs with referrals.

Processes Dollar Energy Grant Fund applications, Columbia Gas CAP applications, and Adams Electric Project Helping Hands applications for utility assistance.


Offers the following services: Office of Vocational Rehabilitation (OVR) on Tuesday and Thursday; Community Progress Council's WIC on Monday, Wednesday, and Friday; and Home Buyers Workshops as well as credit/debt counseling hosted by Community Progress Counsel Housing Program.

Assists individuals with Dollar Energy applications for electric, gas and water.

Helps UGI customers lower their utility bills. Must meet eligibility guidelines.

Administers the Customer Assistance Program (CAP) for lower income Met Ed electric households. Program provides bill subsidy, debt forgiveness and free weatherization services, sponsored by Met Ed and First Energy. Must meet income guidelines.

Distributes Dollar Energy applications for utility payment assistance

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Provides assistance in the form of a clothing bank, food banks, and limited financial assistance with utility bills. Assistance may be coordinated with surrounding agencies.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Connects callers with all the free services that PEC offers, including rent and property tax rebates, employment help, homeowner programs, utility assistance, and criminal record expungement clinics.

Provides housing counseling services. Helps homeowners whose mortgage delinquency is due to involuntary unemployment, to under-employment or to medical reasons.

Provides housing counseling services. Helps homeowners whose mortgage delinquency is due to involuntary unemployment, to under-employment or to medical reasons.

Processes Dollar Energy applications for electric service.

Offers a hot meal daily. Day Shelter for the Homeless. Social Service: provide services around homeless issues; A shower, personal grooming supplies, and a temporary mailing address for the homeless. Financial Assistance: provide services around rent and utility, budgeting, employment, dollar energy fund, and travelers aid. John Heinz Child Development Center provides affordable, educational childcare to empower children (ages 1 to 5 years old) for success in school.

Provides direct utility bill assistance through the LIHEAP, Crisis, and Weatherization programs. Refers clients who may need additional financial assistance to pay their utility bills to other agencies and/or community organizations that can assist. Offers budget and energy counseling and assistance with applying for utility payment programs

Provides the following services: grants of up to $500 per year
, discount on the monthly service fee
, and water-saving devices and education.

Assists with consumer complaints against PUC-regulated utility companies (including telephone complaints), utility bill payment plan negotiation, and utility disconnect programs. Offers electric, gas, and water service shutoff programs.

Provides screening for individuals who want to apply for a Dollar Energy Fund grant.

Working with local agencies, OnTrack offers a payment plan to existing PPL clients. OnTrack will pay for the difference in monthly electric bill, as long as clients pay the OnTrack bill in full by each monthly due date. Reduced monthly payments are based on each household's income.

Helps clients pay an overdue bill, set up a payment plan, restart a previous payment agreement, or request a due date extension.

Provides information, assistance, and advice about residential utility and energy matters affecting low-income consumers.

Administers UGI's CAP and Operation Share programs. Applicants must meet income guidelines and are not eligible if they are already disconnected.

Administers Operation Share program for UGI gas customers only. Eligibility includes income guidelines and not yet disconnected. Year round program.

Provides payment of one month's bill to prevent shut off of service. Electric or gas service that has a meter at the location of the service which is read and billed monthly.

Provides one-time help with rent, utilities, prescription medicine, clothing required for work, some auto repairs and state inspections, and other services that provide a helping hand to allow people to get on firmer footing. There is a dollar limit on services provided per client per six-month period. Emergency shelter, with some longer-term options available on a case-by-case basis.

Works with utility companies to ensure that their customers have options when it comes to making their utility payments during times of crisis.
* CAP (UGI): Provides lower monthly payments and forgiveness of back balances for individuals at/below 150% of FPIG.
* Operation Share (UGI): Provides a one-time grant for families that fall at/below 250% of FPIG and are typically over income for the CAP program.
* EFSP: Federal funding providing emergency heating assistance to individuals with the cost of one month's usage of fuel oil or propane or one month's usage of a past due utility bill.
* ESG: Funding for individuals and families facing an eviction, shut-off notice, living in a shelter or other place not meant for human habitation.

Provides emergency assistance for financially struggling individuals and families in crisis seeking assistance for such things as food, clothing, shelter, rent, household utility expenses and similar miscellaneous living needs.

Designed to assist low-income individuals pay for needed utility services, pending the availability of program funding.

Administers the following programs:
Ontrack: program is designed to lower a customer's monthly payment while PPL forgives a portion of the back debt upon compliance with the program. Proof of income required. Must not exceed 150% of the poverty guidelines.

Operation Help: For individuals with special hardships in paying their energy bills. Funds are provided by PPL which requires the family be a PPL customer and have an income under the 200% of the poverty guideline. Program requires the family is in an emergency situation and nearly out of heating fuel. Family is asked to provide a co-pay of a $100.00 money order and Schuylkill Community Action will cover the difference charged by the fuel company for a minimum delivery.

Electric deposit waiver program: For those under 200% of the poverty guidelines.

UGI CAP and Operation Share: Help with past due gas utility bills. Income must not exceed 150% of the poverty guidelines. Must have income and be an active UGI customer.

Water/Sewer Utility Assistance - Assistance with water/sewer bill includes past due bills, facing a shut off or reconnection. Income guidelines apply.

Works with individuals and families toward solutions for improving their quality of life, alleviating crisis situations, and assisting with making informed decisions about their futures. Partners with PPL Electric Utilities and UGI Corporation's subsidiaries, Penn Natural Gas and Central Penn Gas. Qualified customers are offered affordable utility payments through their Customer Assistance Programs (CAP). These programs offer a reduced monthly payment as coverage for utility service, cancel a portion of any debt owed to the company, and provide energy education and weatherization services.

Works with individuals and families toward solutions for improving their quality of life, alleviating crisis situations, and assisting with making informed decisions about their futures. Partners with PPL Electric Utilities and UGI Corporation's subsidiaries, Penn Natural Gas and Central Penn Gas. Qualified customers are offered affordable utility payments through their Customer Assistance Programs (CAP). These programs offer a reduced monthly payment as coverage for utility service, cancel a portion of any debt owed to the company, and provide energy education and weatherization services.

Provides utility assistance and/or mediation services to eligible Claverak electric clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided.

Utility assistance and/or mediation services available for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available programs for customer assistance include:

Penelec , Valley Energy, Wellsboro Electric,, UGI, PPL, Claverak Rural Electric Cooperative, and Sullivan RuralElectric Cooperative.

Utility assistance and/or mediation services available for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.

Provides utility assistance and/or mediation services. Intensive follow-up and referral services are also provided. Available programs for assistance include: PPL on Track, PPL Operation Help, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, UGI Customer Assistance Program and UGI Operation Share.

Utility assistance and/or mediation services available for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric and UGI.

Provides utility assistance and/or mediation services available for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available programs for assistance include:

Penelec Customer Assistance Program allows for a lower monthly bill based on this income.

PPL ON Track Payment Program offers a lower fixed monthly payment for electric bills. PPL will also forgive a portion of payment debt over 18 months as long as OnTrack payments are made on-time each month, at the end of 18 months the overdue balance will be $0. Do not need an overdue bill to qualify.

Assistance with any on-line service, such as Unemployment, Social Security, Department of Motor Vehicle services (Registration Renewal, Change of Address, DL renewal; etc), COMPASS (benefit renewals, LIHEAP, SNAP, Medical Assistance, TANF).

Provides assistance to households that need help paying a utility bill or are in need of fuel assistance in an emergency situation in order to prevent utility shut off.
In addition, coordinates PPL's and UGI Penn Natural Gas Customer Assistance Programs. PPL Programs include: OnTrack Payment Program, E-PowerWise Program, Operation Help (OpHelp), WRAP (Winter Relief Assistance Program), and Security Deposit Waiver Program. UGI programs include: Customer Assistance Program (CAP), Operation Share (OpShare), and LIURP (Low Income Usage Reduction Program).

Provides a variety of services to assist adults and families with daily stressors like childcare, nutrition and clothing, health needs, utility and rental payment assistance, transportation, support groups, Life Coach, scholarship programs for summer camp and field trips, literacy programs, and employment services.

Provides assistance with the Dollar Energy Fund application process.