102 Matching Service Providers
Holy Family Institute
Beaver Falls Office - Duquesne Light Utility Assistance Program Application Help
Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.
600 Sixth Street
Beaver Falls, PA 15010
Eligibility: Duquesne Light customers.
Hours: Hours vary by site. Call or visit the website for details.
Holy Family Institute
Swissvale Office - Duquesne Light Utility Assistance Program Application Help
Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.
1789 South Braddock Avenue
Suite 585
Pittsburgh, PA 15218
Eligibility: Duquesne Light customers.
Hours: Hours vary by site. Call or visit the website for details.
Holy Family Institute
McKees Rocks Office - Duquesne Light Utility Assistance Program Application Help
Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.
19 May Avenue
Hamilton Building
McKees Rocks, PA 15136
Eligibility: Duquesne Light customers.
Hours: Hours vary by site. Call or visit the website for details.
Holy Family Institute
Aliquippa Office - Duquesne Light Utility Assistance Program Application Help
Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.
2020 Main Street
Aliquippa, PA 15001
Eligibility: Duquesne Light customers.
Hours: Hours vary by site. Call or visit the website for details.
Holy Family Institute
McKeesport Office - Duquesne Light Utility Assistance Program Application Help
Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.
4313 Walnut Street
Olympia Shopping Center
McKeesport, PA 15132
Eligibility: Duquesne Light customers.
Hours: Hours vary by site. Call or visit the website for details.
Tableland Services
Somerset - Electric Service Payment Assistance
Provides financial assistance with utility bills.
535 East Main Street
Somerset, PA 15501
Eligibility: Call for information
Hours: Monday through Friday, 8:00am to 4:00pm
Community Action Partnership of Cambria County
CAPCC - Community Services - Community Action Partnership of Cambria County - Electric Service Payment Assistance
Financial assistance to defray the cost of electric service for those who qualify.
516 Main Street
Johnstown, PA 15901
Eligibility: Must meet income guidelines.
Hours: Monday through Friday, 8:30am to 4:30pm
Oxford Area Neighborhood Services Center
Oxford - Electric Service Payment Assistance
Provides electric service payment assistance.
35 North Third Street
Oxford, PA 19363
Hours: Monday - Thursday 8:30am - 4:30pm; Friday 8:30am to 12.
STEP, Inc.
STEP - Williamsport - Utility Assistance
Works with individuals and families toward solutions for improving their quality of life, alleviating crisis situations, and assisting with making informed decisions about their futures. Partners with PPL Electric Utilities and UGI Corporation's subsidiaries, Penn Natural Gas and Central Penn Gas. Qualified customers are offered affordable utility payments through their Customer Assistance Programs (CAP). These programs offer a reduced monthly payment as coverage for utility service, cancel a portion of any debt owed to the company, and provide energy education and weatherization services.
2138 Lincoln Street
Williamsport, PA 17701
Eligibility: Income-based. Eligibility depends on the program for which the client
applies.
Hours: Monday through Friday, 8:30am to 5:00pm
STEP, Inc.
STEP - Lock Haven - Utility Assistance
Works with individuals and families toward solutions for improving their quality of life, alleviating crisis situations, and assisting with making informed decisions about their futures. Partners with PPL Electric Utilities and UGI Corporation's subsidiaries, Penn Natural Gas and Central Penn Gas. Qualified customers are offered affordable utility payments through their Customer Assistance Programs (CAP). These programs offer a reduced monthly payment as coverage for utility service, cancel a portion of any debt owed to the company, and provide energy education and weatherization services.
124 East Walnut Street
Lock Haven, PA 17745
Eligibility: At or below the poverty level.
Hours: Monday through Friday, 9:00am to 5:00pm
Commission on Economic Opportunity (CEO)
Hazleton Site Office - Utility Payment Assistance
Provides utility customers with access to assistance to help with bill payment for gas and electric services thru PPL, UGI Fuel Funds and Energy Conservation
, PPL programs, such as security deposit waivers.
100 West Broad Street
Lower Level
Hazleton, PA 18201
Eligibility: PPL, UGI Utilities. Call for information.
Hours: Monday through Friday, 8:30am to 5:00pm; Closed for Lunch (12:00pm to
1:00pm)
Commission on Economic Opportunity (CEO)
Tunkhannock Site Office - Utility Payment Assistance
Provides utility customers with access to assistance to help with bill payment for gas and electric services thru PPL, UGI Fuel Funds and Energy Conservation , PPL programs, such as security deposit waivers..
819 Hunter Highway
Tunkhannock, PA 18657
Eligibility: Wyoming county residents, eligibility vary with utility assistance
program. Call for information.
Hours: Monday through Friday, 8:00am to 4:00pm
PPL Electric Utilities Corp
Allentown - Customer Assistance and Referral Services CARES
The Customer Assistance and Referral Services program CARES is offered to customers who are experiencing a temporary hardship that will affect their ability to make their regular electric bill payment by the due date. Through CARES, a customer can receive energy conservation tips and referrals to other community programs for possible assistance with immediate hardships.
827 Hausman Road
Allentown, PA 18104
Veterans of Foreign Wars Foundation
Veterans of Foreign Wars - Veterans of Foreign Wars - Unmet Needs
VFW Unmet Needs was created in 2004 through a corporate partnership to assist military service members and their families who run into unexpected financial difficulties as a result of deployment or other hardships directly related to military service. Unmet Needs assists with basic life needs such as: mortgage and rent, home and auto repairs, insurance, utilities, food and clothing. Unmet Needs helps meet unanticipated financial demands on our service members' families that can't be remedied through existing means and provides our service members with the security of knowing that their families have additional support here at home.

The financial assistance is in the form of up to $2,500 in grants that do not need to be repaid. All grants are paid directly to the "creditor" (such as the electric company), and not to the individual. Each case is reviewed individually and acceptance determined by a committee.

Expenses Eligible for payment:
406 West 34th Street
Suite 920
Kansas City, MO 64111
Eligibility: * The Service Member or Veteran must have been Honorably Discharged
from the Military, and served on active duty orders (excluding
basic training, AIT, drill or annual training) within the past 36
months prior to applying.

* The applicant must be the service member or eligible dependent
listed under DEERS.

* The hardship must be due to one of the following:

* Deployment,

* Military pay issue,

* Military illness or injury,

* Natural disaster.

* The Hardship cannot be caused by:

* Civil, legal or domestic issues, misconduct, or any issues that
are a result of spousal separation or divorce,

* Financial mismanagement by self or others, or due to Bankruptcy,

* Applicants can receive funds only once every 18 months, and only
twice total; all grants are paid directly to the creditor and
not to the applicant. Second requests for assistance must be
caused by a new situation and deployment.

The Veterans of Foreign Wars
Bucks County Opportunity Council
Central Bucks County - Doylestown - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
33 Union Street
Doylestown, PA 18901
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Central Bucks County - Doylestown - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
33 Union Street
Doylestown, PA 18901
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Central Bucks County - Doylestown - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
33 Union Street
Doylestown, PA 18901
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Central Bucks County - Doylestown - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
33 Union Street
Doylestown, PA 18901
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Central Bucks County - Warminster - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
539 Jacksonville Road
Warminster, PA 18974
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Central Bucks County - Warminster - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
539 Jacksonville Road
Warminster, PA 18974
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Central Bucks County - Warminster - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
539 Jacksonville Road
Warminster, PA 18974
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Central Bucks County - Warminster - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
539 Jacksonville Road
Warminster, PA 18974
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Upper Bucks County - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
136 C Mill Road
Quakertown, PA 18951
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Upper Bucks County - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
136 C Mill Road
Quakertown, PA 18951
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Upper Bucks County - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
136 C Mill Road
Quakertown, PA 18951
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Upper Bucks County - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
136 C Mill Road
Quakertown, PA 18951
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Lower Bucks County - Bristol - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
721 Veterans Highway
Bristol, PA 19007
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Lower Bucks County - Bristol - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
721 Veterans Highway
Bristol, PA 19007
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Lower Bucks County - Bristol - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
721 Veterans Highway
Bristol, PA 19007
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Bucks County Opportunity Council
Lower Bucks County - Bristol - Housing Services
Provides one-time assistance emergency and preventative assistance. Services include rental assistance and move in assistance; and prevention of shut-offs for electrical, water, sewer, gas and other utilities; assistance with automobile insurance and payments; and ride share apps.
721 Veterans Highway
Bristol, PA 19007
Eligibility: Residents of Bucks County with annual household income at or below 200%
of the U.S. Department of Health and Human Services Federal Poverty
Income Guideline
Hours: Monday through Friday, 8:00am to 4:30pm
Kennett Area Community Service
Kennett Square - Emergency Financial Assistance for Housing and Utilities
Offers emergency assistance for individuals and families who are in need of help with rent/mortgage to prevent eviction or utilities/heating fuel. Utilities include electricity, oil, gas, coal, firewood, sewer and water. The maximum amount of each assistance payment is one month's utility usage, one minimum delivery of oil/coal/firewood, one month's rent or one mortgage payment.
136 West Cedar Street
Kennett Square, PA 19348
Eligibility: Chester County residents in service area who do not qualify for county's
Emergency Rental Assistance Program (ERAP). Utilities bill in arrears
or due within five days All other resources used up Applicant lives in
the residence and is the bill payer Assistance guarantees 30 more days
of utilities service or continued stay in the residence.
Hours: Office Hours: Monday through Friday, 9:00am to 5:00pm. Service by
appointment only.
Salvation Army - Sunbury
Salvation Army Sunbury Social Services - Utilities Assistance
Provides payment assistance for electric and gas service that is in jeopardy of being terminated on a case by case basis. The maximum benefit amount is $200 one time per year per household.
40 South 4th Street
Sunbury, PA 17801
Eligibility: Sunbury and Northumberland residents only.
Hours: By appointment, Monday through Friday, 9:00am to 4:00pm.
Blair Senior Services
Altoona - Electric Service Payment Assistance
Financial assistance with electric service.
1320 12th Avenue
Altoona, PA 16601
Hours: 8:00AM-4:00PM
PPL Electric Utilities
Customer Assistance & Referral Evaluation Service (CARES)
CARES representatives assist customers who cannot pay the full amount of their electric bill due to temporary hardships. Through CARES, you may receive workable payment agreements, energy conservation tips and referrals to other community programs.
1801 Brookwood Street
Harrisburg, PA 17104
Eligibility: PPL customer with verifiable sudden and temporary hardship which prevents
payment of PPL bills.
Hours: Monday-Friday 8:00am-5:00pm
Bob Perks Fund
State College - Electric Service Payment Assistance
Assists cancer patients with paying electric bills.
Eligibility: Those with cancer who need help with basic necessities.
Hours: Call with any questions or for more information.
American Rescue Workers
Mulberry Street - American Rescue Workers - Electric Service Payment Assistance
Financial assistance for low-income individuals who need help paying for electric service.
502 Mulberry Street
Hollidaysburg, PA 16648
Eligibility: Low-income.
Hours: Monday through Friday, 9:00am to noon and 1:00pm to 4:00pm
PPL Corporation
Lancaster - Customer Assistance and Referral Services (CARES)
Offers information and referral services to customers who are experiencing a temporary hardship that will affect their ability to make their regular electric bill payment by the due date. Provided are energy conservation tips and referrals to other community programs for possible assistance with immediate hardships.
651 Delp Road
Lancaster, PA 17601
Eligibility: * PPL Electric Utilities customers

* Experiencing a temporary hardship
Hours: Monday through Friday, 8:00am to 5:00pm
PPL Corporation
Lancaster - Electric Service Provider
Regional electric utility provider.
Provides specialized customer assistance programs such as:
* Operation HELP: Pays energy bills for eligible customers (funds can be used to help pay for any fuel source, including oil, coal, kerosene, electric, etc.) low income customers. OpHELP is administered by CAP.
* OnTrack: A special payment plan that offers reduced monthly payments, protection from shutoffs and debt forgiveness. For residential customers who are struggling to pay their bills. OnTrack is administered by CAP.
* Customer Assistance & Referral Evaluation Service (CARES): A personalized service for customers experiencing bill payment problems due to temporary hardship.
* Rebates and Savings Programs - : Offers programs to help customers save energy.
Call 866-306-2479
* Refrigerator and Freezer Recycling
* Appliance Rebates
* Home energy surveys/energy analysis

Optional billing programs include:
* Budget billing which allows customers to pay about th
651 Delp Road
Lancaster, PA 17601
Eligibility: Varies per program
Hours: Office: call center hours Monday through Friday, 8:00am to 5:00 pm;
Emergency service available 24/7
TEST AGENCY PENN (A)
TEST AGENCY PENN SITE 2 - Test Penn Agency (SG2)
Provides electrical service payment assistance
265 Linwood Way (S2)
Marysville, PA 17053
Eligibility: Open to all
Hours: Monday through Thursday, 9am to 5pm
FirstEnergy
FirstEnergy - Met-Ed - First Energy - Met-Ed - Pennsylvania Customer Assistance Programs
Offers the following customer assistance programs to those in need:
1) Pennsylvania Customer Assistance Program (PCAP:) Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full. The goals of PCAP are to:
* Improve ability to make a payment
* Reduce consumption of electricity (eligible PCAP customers must participate in WARM)
* Reduce electric account debt

2) Customer Assistance & Referral Evaluation Services Program (CARES): Provides assistance on a short-term basis to payment-troubled residential customers. Based upon the circumstances, company CARES representatives make referrals to social agencies and provide information on appropriate company and/or external programs. CARES is open to:
* any customer 60 years
2800 Pottsville Pike
Reading, PA 19605
Eligibility: Varies per program
Hours: Customer Contact Center: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Met-Ed - Pennsylvania Customer Assistance Program
Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
2800 Pottsville Pike
Reading, PA 19605
Eligibility: Must have an active residential Met-Ed account. Must fall within income
guidelines.
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Met-Ed - Pennsylvania Customer Assistance Program

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
2800 Pottsville Pike
Reading, PA 19605
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Met-Ed - Pennsylvania Customer Assistance Program

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
2800 Pottsville Pike
Reading, PA 19605
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Met-Ed - Pennsylvania Customer Assistance Program

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
2800 Pottsville Pike
Reading, PA 19605
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Penn Power - Pennsylvania Customer Assistance Program
Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
920 North Cedar Street
New Castle, PA 16102
Eligibility: Must have an active residential Met-Ed account. Must fall within income
guidelines.
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Penn Power - Pennsylvania Customer Assistance Program

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
920 North Cedar Street
New Castle, PA 16102
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Penn Power - Pennsylvania Customer Assistance Program

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
920 North Cedar Street
New Castle, PA 16102
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Penn Power - Pennsylvania Customer Assistance Program

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
920 North Cedar Street
New Castle, PA 16102
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Penn Power - Customer Assistance Program and Project REACH
Project REACH is an emergency hardship fund designed to help residential customers who have suffered a recent financial hardship and need temporary help in paying their electric bill. The distribution of funds is administered by the Salvation Army located throughout the Penn Power service territory.

Customer Assistance Program (CAP) CAP helps residential customers maintain electric service. Participating customers are placed on a payment plan that requires a regular monthly payment based on a discounted rate. The goals of CAP are to:

* Improve ability to make a payment
* Reduce consumption of electricity

CAP is administered by Human Services staff members and community-based organizations. There are household income requirements and other program qualifications.
920 North Cedar Street
New Castle, PA 16102
Eligibility: Click here to see information on Penn Power energy assistance programs.
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
First Energy - West Penn Power - First Energy - West Penn Power - Pennsylvania Customer Assistance Program
PCAP helps residential customers maintain electric service and eliminate their past-due balance by offering a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full. PCAP participants also are automatically enrolled in the Equal Payment Plan (EPP) â a budget plan that provides the ability to make consistent monthly payments. Enrollment in the EPP is a requirement for PCAP.
800 Cabin Hill Drive
Greensburg, PA 15601
Eligibility: Must have an active residential electric account.Must have a gross
household income at or below 150% of the Federal Poverty Income
Guidelines.Must provide annual verification of income and
identification of all household members.Must participate in LIHEAP and
WARM, if eligible.The person whose name is on the account must live in
the home.
Hours: Monday - Friday, 8:00 AM - 4:30 PM
FirstEnergy
First Energy - West Penn Power - Pennsylvania Customer Assistance Program
Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
800 Cabin Hill Drive
Greensburg, PA 15601
Eligibility: Must have an active residential Met-Ed account. Must fall within income
guidelines.
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
First Energy - West Penn Power - Pennsylvania Customer Assistance Program

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
800 Cabin Hill Drive
Greensburg, PA 15601
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
First Energy - West Penn Power - Pennsylvania Customer Assistance Program

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
800 Cabin Hill Drive
Greensburg, PA 15601
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
First Energy - West Penn Power - Pennsylvania Customer Assistance Program

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
800 Cabin Hill Drive
Greensburg, PA 15601
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Penelec - Pennsylvania Customer Assistance Program
Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
167 Industrial Park Road
Johnstown, PA 15904
Eligibility: Must have an active residential Met-Ed account. Must fall within income
guidelines.
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Penelec - Pennsylvania Customer Assistance Program

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
167 Industrial Park Road
Johnstown, PA 15904
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Penelec - Pennsylvania Customer Assistance Program

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
167 Industrial Park Road
Johnstown, PA 15904
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Penelec - Pennsylvania Customer Assistance Program

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
167 Industrial Park Road
Johnstown, PA 15904
Hours: Monday through Friday, 8:00am to 6:00pm
FirstEnergy
FirstEnergy - Penelec - Military Deferred Bill Payment Program
Designed to assist customers who are having financial difficulties because a family member at the premise has been called to active military duty. Customers may choose to defer paying either part of or their entire monthly electric bill. When the conflict ends or the person in military service returns home, arrangements for repayment of the deferred debt will be made with the customer.
167 Industrial Park Road
Johnstown, PA 15904
Hours: Monday through Friday, 8:00am to 6:00pm
Pennsylvania Public Utility Commission
Utility Assistance Programs
Assists with consumer complaints against PUC-regulated utility companies (including telephone complaints), utility bill payment plan negotiation, and utility disconnect programs. Offers electric, gas, and water service shutoff programs.
400 North Street
Harrisburg, PA 17120
Eligibility: * Information on Income Requirements for Protected Customers Family
Size - Income at 300% of Federal Poverty Guidelines 1- $38,280 2-
$51,720 3- $65,160 4- $78,600 5- $92,040 6- $105,480 7- $118,920
8- $132,360 For each additional family member: $13,440 Additional
information on Federal Poverty Guidelines Please, click here. OR
cut and paste web site in your browser:
https://aspe.hhs.gov/system/files/aspe-files/107166/2020-percentage-poverty-tool.pdf
Hours: Monday through Friday, 8:00am to 4:00pm
Catholic Social Services - Southeast Pennsylvania
Bucks County Family Service Center - Utility Service Payment Assistance
When funding is available, provides emergency payment assistance for electricity, gas, heating, and water.
100 Levittown Parkway
Catholic Social Services Building
Levittown, PA 19054
Eligibility: Residents of Bucks County
Hours: Monday through Friday, 8:30am to 4:30pm
Catholic Social Services - Southeast Pennsylvania
Administrative Office - Center City - Utility Service Payment Assistance
When funding is available, provides emergency payment assistance for electricity, gas, heating, and water.
222 North 17th Street
3rd Floor
Philadelphia, PA 19103
Eligibility: Residents of Philadelphia County
Hours: Monday through Friday, 8:30am to 4:30pm
Catholic Social Services - Southeast Pennsylvania
Delaware County Family Service Center - Utility Service Payment Assistance
When funding is available, provides emergency payment assistance for electricity, gas, heating, and water.
130 East 7th Street
Chester, PA 19013
Eligibility: Residents of Delaware County
Hours: Monday through Friday, 8:30am to 4:30pm
Trehab Community Action Agency
Bradford County Trehab Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
424 - 428 Main Street
Towanda, PA 18848
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Friday, 9:00am to 5:00pm
Trehab Community Action Agency
Bradford County Trehab Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
424 - 428 Main Street
Towanda, PA 18848
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Friday, 9:00am to 5:00pm
Trehab Community Action Agency
Bradford County Trehab Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
424 - 428 Main Street
Towanda, PA 18848
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Thursday, 8:30am to 4:00pm
Trehab Community Action Agency
Bradford County Trehab Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
424 - 428 Main Street
Towanda, PA 18848
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Wednesday, 7:00am to 5:00pm; Thursday, 7:00am to 4:30pm
Trehab Community Action Agency
Bradford County Trehab Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
424 - 428 Main Street
Towanda, PA 18848
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Depends on site
Trehab Community Action Agency
Bradford County Trehab Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
424 - 428 Main Street
Towanda, PA 18848
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Depends on site
Trehab Community Action Agency
Montrose - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
36 Public Avenue
Montrose, PA 18801
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Friday, 9:00am to 5:00pm
Trehab Community Action Agency
Montrose - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
36 Public Avenue
Montrose, PA 18801
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Friday, 9:00am to 5:00pm
Trehab Community Action Agency
Montrose - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
36 Public Avenue
Montrose, PA 18801
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Thursday, 8:30am to 4:00pm
Trehab Community Action Agency
Montrose - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
36 Public Avenue
Montrose, PA 18801
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Wednesday, 7:00am to 5:00pm; Thursday, 7:00am to 4:30pm
Trehab Community Action Agency
Montrose - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
36 Public Avenue
Montrose, PA 18801
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Depends on site
Trehab Community Action Agency
Montrose - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
36 Public Avenue
Montrose, PA 18801
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Depends on site
Trehab Community Action Agency
Tioga County Trehab Community Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
115 Heartwood Lane
Wellsboro, PA 16901
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Friday, 9:00am to 5:00pm
Trehab Community Action Agency
Tioga County Trehab Community Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
115 Heartwood Lane
Wellsboro, PA 16901
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Friday, 9:00am to 5:00pm
Trehab Community Action Agency
Tioga County Trehab Community Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
115 Heartwood Lane
Wellsboro, PA 16901
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Thursday, 8:30am to 4:00pm
Trehab Community Action Agency
Tioga County Trehab Community Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
115 Heartwood Lane
Wellsboro, PA 16901
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Wednesday, 7:00am to 5:00pm; Thursday, 7:00am to 4:30pm
Trehab Community Action Agency
Tioga County Trehab Community Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
115 Heartwood Lane
Wellsboro, PA 16901
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Depends on site
Trehab Community Action Agency
Tioga County Trehab Community Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
115 Heartwood Lane
Wellsboro, PA 16901
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Depends on site
Trehab Community Action Agency
Sullivan County Trehab - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
210 Center Street
Dushore, PA 18614
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Friday, 9:00am to 5:00pm
Trehab Community Action Agency
Sullivan County Trehab - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
210 Center Street
Dushore, PA 18614
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Friday, 9:00am to 5:00pm
Trehab Community Action Agency
Sullivan County Trehab - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
210 Center Street
Dushore, PA 18614
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Thursday, 8:30am to 4:00pm
Trehab Community Action Agency
Sullivan County Trehab - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
210 Center Street
Dushore, PA 18614
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Wednesday, 7:00am to 5:00pm; Thursday, 7:00am to 4:30pm
Trehab Community Action Agency
Sullivan County Trehab - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
210 Center Street
Dushore, PA 18614
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Depends on site
Trehab Community Action Agency
Sullivan County Trehab - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
210 Center Street
Dushore, PA 18614
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Depends on site
Trehab Community Action Agency
Wayne County Trehab - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
100 4th Street
Suite 20
Honesdale, PA 18431
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Friday, 9:00am to 5:00pm
Trehab Community Action Agency
Wayne County Trehab - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
100 4th Street
Suite 20
Honesdale, PA 18431
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Friday, 9:00am to 5:00pm
Trehab Community Action Agency
Wayne County Trehab - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
100 4th Street
Suite 20
Honesdale, PA 18431
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Thursday, 8:30am to 4:00pm
Trehab Community Action Agency
Wayne County Trehab - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
100 4th Street
Suite 20
Honesdale, PA 18431
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Wednesday, 7:00am to 5:00pm; Thursday, 7:00am to 4:30pm
Trehab Community Action Agency
Wayne County Trehab - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
100 4th Street
Suite 20
Honesdale, PA 18431
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Depends on site
Trehab Community Action Agency
Wayne County Trehab - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
100 4th Street
Suite 20
Honesdale, PA 18431
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Depends on site
Trehab Community Action Agency
Wyoming County Trehab Community Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
5 Crackerjack Lane
Mehoopany, PA 18629
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Friday, 9:00am to 5:00pm
Trehab Community Action Agency
Wyoming County Trehab Community Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
5 Crackerjack Lane
Mehoopany, PA 18629
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Friday, 9:00am to 5:00pm
Trehab Community Action Agency
Wyoming County Trehab Community Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
5 Crackerjack Lane
Mehoopany, PA 18629
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Thursday, 8:30am to 4:00pm
Trehab Community Action Agency
Wyoming County Trehab Community Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
5 Crackerjack Lane
Mehoopany, PA 18629
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Monday through Wednesday, 7:00am to 5:00pm; Thursday, 7:00am to 4:30pm
Trehab Community Action Agency
Wyoming County Trehab Community Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
5 Crackerjack Lane
Mehoopany, PA 18629
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Depends on site
Trehab Community Action Agency
Wyoming County Trehab Community Services - Utility Mediation Program
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.
5 Crackerjack Lane
Mehoopany, PA 18629
Eligibility: Individuals with income below 200% of the Federal Poverty level; other
eligibility requirements may apply.
Hours: Depends on site
Schuylkill Community Action
Pottsville - Utility Assistance
Designed to assist low-income individuals pay for needed utility services, pending the availability of program funding.

Administers the following programs:
Ontrack: program is designed to lower a customer's monthly payment while PPL forgives a portion of the back debt upon compliance with the program. Proof of income required. Must not exceed 150% of the poverty guidelines.

Operation Help: For individuals with special hardships in paying their energy bills. Funds are provided by PPL which requires the family be a PPL customer and have an income under the 200% of the poverty guideline. Program requires the family is in an emergency situation and nearly out of heating fuel. Family is asked to provide a co-pay of a $100.00 money order and Schuylkill Community Action will cover the difference charged by the fuel company for a minimum delivery.

Electric deposit waiver program: For those under 200% of the poverty guidelines.

UGI CAP and Operation Share: Help with past due gas utility bills. Inco
225 North Center Street
Pottsville, PA 17901
Eligibility: Varies with utility program
Hours: Monday through Friday, 8:00am to 4:00pm
Centre County Assistance Office
Centre County Assistance Office - Program - Basic Needs
Utility service payment assistance - Electric
2480 Park Center Blvd.
State College, PA 16801
Hours: Weekdays 7:00am-4:00pm
Salvation Army - Elk County Service Center
Ridgway - Metered Utility Assistance
Provides payment of one month's bill to prevent shut off of service. Electric or gas service that has a meter at the location of the service which is read and billed monthly.
245 Main Street
Ridgway, PA 15853
Eligibility: Individual must live in Elk County and have received a shut off notice.
The individual must have exhausted all other resources and still be
unable to pay.
Hours: Monday to Friday, 8:30am to 3:00pm
Holy Family Institute
Beaver Falls Office - Duquesne Light Utility Assistance Program Application Help
Holy Family Institute
Swissvale Office - Duquesne Light Utility Assistance Program Application Help
Holy Family Institute
McKees Rocks Office - Duquesne Light Utility Assistance Program Application Help
Holy Family Institute
Aliquippa Office - Duquesne Light Utility Assistance Program Application Help
Holy Family Institute
McKeesport Office - Duquesne Light Utility Assistance Program Application Help
Tableland Services
Somerset - Electric Service Payment Assistance
Community Action Partnership of Cambria County
CAPCC - Community Services - Community Action Partnership of Cambria County - Electric Service Payment Assistance
Oxford Area Neighborhood Services Center
Oxford - Electric Service Payment Assistance
STEP, Inc.
STEP - Williamsport - Utility Assistance
STEP, Inc.
STEP - Lock Haven - Utility Assistance
Commission on Economic Opportunity (CEO)
Hazleton Site Office - Utility Payment Assistance
Commission on Economic Opportunity (CEO)
Tunkhannock Site Office - Utility Payment Assistance
PPL Electric Utilities Corp
Allentown - Customer Assistance and Referral Services CARES
Bucks County Opportunity Council
Central Bucks County - Doylestown - Housing Services
Bucks County Opportunity Council
Central Bucks County - Doylestown - Housing Services
Bucks County Opportunity Council
Central Bucks County - Doylestown - Housing Services
Bucks County Opportunity Council
Central Bucks County - Doylestown - Housing Services
Bucks County Opportunity Council
Central Bucks County - Warminster - Housing Services
Bucks County Opportunity Council
Central Bucks County - Warminster - Housing Services
Bucks County Opportunity Council
Central Bucks County - Warminster - Housing Services
Bucks County Opportunity Council
Central Bucks County - Warminster - Housing Services
Bucks County Opportunity Council
Upper Bucks County - Housing Services
Bucks County Opportunity Council
Upper Bucks County - Housing Services
Bucks County Opportunity Council
Upper Bucks County - Housing Services
Bucks County Opportunity Council
Upper Bucks County - Housing Services
Bucks County Opportunity Council
Lower Bucks County - Bristol - Housing Services
Bucks County Opportunity Council
Lower Bucks County - Bristol - Housing Services
Bucks County Opportunity Council
Lower Bucks County - Bristol - Housing Services
Bucks County Opportunity Council
Lower Bucks County - Bristol - Housing Services
Kennett Area Community Service
Kennett Square - Emergency Financial Assistance for Housing and Utilities
Salvation Army - Sunbury
Salvation Army Sunbury Social Services - Utilities Assistance
Blair Senior Services
Altoona - Electric Service Payment Assistance
PPL Electric Utilities
Customer Assistance & Referral Evaluation Service (CARES)
American Rescue Workers
Mulberry Street - American Rescue Workers - Electric Service Payment Assistance
PPL Corporation
Lancaster - Customer Assistance and Referral Services (CARES)
PPL Corporation
Lancaster - Electric Service Provider
TEST AGENCY PENN (A)
TEST AGENCY PENN SITE 2 - Test Penn Agency (SG2)
FirstEnergy
FirstEnergy - Met-Ed - First Energy - Met-Ed - Pennsylvania Customer Assistance Programs
FirstEnergy
FirstEnergy - Met-Ed - Pennsylvania Customer Assistance Program
FirstEnergy
FirstEnergy - Met-Ed - Pennsylvania Customer Assistance Program
FirstEnergy
FirstEnergy - Met-Ed - Pennsylvania Customer Assistance Program
FirstEnergy
FirstEnergy - Met-Ed - Pennsylvania Customer Assistance Program
FirstEnergy
FirstEnergy - Penn Power - Pennsylvania Customer Assistance Program
FirstEnergy
FirstEnergy - Penn Power - Pennsylvania Customer Assistance Program
FirstEnergy
FirstEnergy - Penn Power - Pennsylvania Customer Assistance Program
FirstEnergy
FirstEnergy - Penn Power - Pennsylvania Customer Assistance Program
FirstEnergy
FirstEnergy - Penn Power - Customer Assistance Program and Project REACH
FirstEnergy
First Energy - West Penn Power - First Energy - West Penn Power - Pennsylvania Customer Assistance Program
FirstEnergy
First Energy - West Penn Power - Pennsylvania Customer Assistance Program
FirstEnergy
First Energy - West Penn Power - Pennsylvania Customer Assistance Program
FirstEnergy
First Energy - West Penn Power - Pennsylvania Customer Assistance Program
FirstEnergy
First Energy - West Penn Power - Pennsylvania Customer Assistance Program
FirstEnergy
FirstEnergy - Penelec - Pennsylvania Customer Assistance Program
FirstEnergy
FirstEnergy - Penelec - Pennsylvania Customer Assistance Program
FirstEnergy
FirstEnergy - Penelec - Pennsylvania Customer Assistance Program
FirstEnergy
FirstEnergy - Penelec - Pennsylvania Customer Assistance Program
FirstEnergy
FirstEnergy - Penelec - Military Deferred Bill Payment Program
Pennsylvania Public Utility Commission
Utility Assistance Programs
Catholic Social Services - Southeast Pennsylvania
Bucks County Family Service Center - Utility Service Payment Assistance
Catholic Social Services - Southeast Pennsylvania
Administrative Office - Center City - Utility Service Payment Assistance
Catholic Social Services - Southeast Pennsylvania
Delaware County Family Service Center - Utility Service Payment Assistance
Trehab Community Action Agency
Bradford County Trehab Services - Utility Mediation Program
Trehab Community Action Agency
Bradford County Trehab Services - Utility Mediation Program
Trehab Community Action Agency
Bradford County Trehab Services - Utility Mediation Program
Trehab Community Action Agency
Bradford County Trehab Services - Utility Mediation Program
Trehab Community Action Agency
Bradford County Trehab Services - Utility Mediation Program
Trehab Community Action Agency
Bradford County Trehab Services - Utility Mediation Program
Trehab Community Action Agency
Montrose - Utility Mediation Program
Trehab Community Action Agency
Montrose - Utility Mediation Program
Trehab Community Action Agency
Montrose - Utility Mediation Program
Trehab Community Action Agency
Montrose - Utility Mediation Program
Trehab Community Action Agency
Montrose - Utility Mediation Program
Trehab Community Action Agency
Montrose - Utility Mediation Program
Trehab Community Action Agency
Tioga County Trehab Community Services - Utility Mediation Program
Trehab Community Action Agency
Tioga County Trehab Community Services - Utility Mediation Program
Trehab Community Action Agency
Tioga County Trehab Community Services - Utility Mediation Program
Trehab Community Action Agency
Tioga County Trehab Community Services - Utility Mediation Program
Trehab Community Action Agency
Tioga County Trehab Community Services - Utility Mediation Program
Trehab Community Action Agency
Tioga County Trehab Community Services - Utility Mediation Program
Trehab Community Action Agency
Sullivan County Trehab - Utility Mediation Program
Trehab Community Action Agency
Sullivan County Trehab - Utility Mediation Program
Trehab Community Action Agency
Sullivan County Trehab - Utility Mediation Program
Trehab Community Action Agency
Sullivan County Trehab - Utility Mediation Program
Trehab Community Action Agency
Sullivan County Trehab - Utility Mediation Program
Trehab Community Action Agency
Sullivan County Trehab - Utility Mediation Program
Trehab Community Action Agency
Wayne County Trehab - Utility Mediation Program
Trehab Community Action Agency
Wayne County Trehab - Utility Mediation Program
Trehab Community Action Agency
Wayne County Trehab - Utility Mediation Program
Trehab Community Action Agency
Wayne County Trehab - Utility Mediation Program
Trehab Community Action Agency
Wayne County Trehab - Utility Mediation Program
Trehab Community Action Agency
Wayne County Trehab - Utility Mediation Program
Trehab Community Action Agency
Wyoming County Trehab Community Services - Utility Mediation Program
Trehab Community Action Agency
Wyoming County Trehab Community Services - Utility Mediation Program
Trehab Community Action Agency
Wyoming County Trehab Community Services - Utility Mediation Program
Trehab Community Action Agency
Wyoming County Trehab Community Services - Utility Mediation Program
Trehab Community Action Agency
Wyoming County Trehab Community Services - Utility Mediation Program
Trehab Community Action Agency
Wyoming County Trehab Community Services - Utility Mediation Program
Schuylkill Community Action
Pottsville - Utility Assistance
Centre County Assistance Office
Centre County Assistance Office - Program - Basic Needs
Salvation Army - Elk County Service Center
Ridgway - Metered Utility Assistance
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